Staples UK

  www.staples.co.uk
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Staples UK Reviews

All Employees Current Employees Only

3.0 6 reviews

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Staples UK CEO Ronald Sargent

Ronald Sargent


75% of employees recommend this company to a friend
6 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Decent part time job

    Store Associate (Former Employee)

    ProsLots of support, good culture, friendly staff

    ConsCan get very busy, pay could have been better

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Its has been a smooth and rough ride so far but i have enjoyed every bit of it

    Copy and Print Specialist (Current Employee) Manchester, England (UK)

    Prosgood for freshers . Good culture and very much flexible approch. Very organised and ethical values with a very international culture.

    ConsSlow growth rate and sometimes too much to handle on your plate.

    Advice to Senior ManagementBeing a part of management i think more communication and sometimes more time spend with new managers in order to make them feel comfortable.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good

    BDA (Current Employee) City of London, England (UK)

    ProsCompany provides career progression opportunities. Staples rewards performance. Good coaching system.

    ConsLow level of academic qualification at BDA/BDM level.

    Advice to Senior ManagementEmploy more graduates at entry level.

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Fast Paced, Result-led Staples

    Finance Analyst (Current Employee)

    ProsEasy accessible, free parking, life insurance, friendly but disciplined working environment, flexible hours available when agreed with line manager. Market leader, growing profitable company good senior leadership. Staples likes to nurture current staff promote from within where possible.

    ConsLow turnover staff in Middle Management posts making harder for staff under them to progress within the company, after a while they tend to leave. Bonus is only available to middle management and above. Pay is lower than industry standard. Training and development of employees needs much improvement.

    Advice to Senior ManagementEmployees need more than pay as incentive. Bonus structure needs reviewing. Training and development of staff needs to be looked at so they can continue adding more value to the company. Staff need to feel more valued at the moment they do not, they feel very expendable. Communication needs to be improved so relevant info gets filtered down to all levels.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    McJob: low pay, poor conditions and disappointing expectations.

    Customer Service Assistant (Former Employee) Oxford, England (UK)

    ProsTo prevent homelessness and starvation. To exercise. To unite against a common enemy - regional, national and international management and administration. Those working at Staples generally have a common interest that leads them to apply for work there.

    ConsWith three or more deliveries a week, work is never ending. Higher management dictates new floorplans every month and dictates a firm lack of understanding of staff and customers being able to firmly place items. Troublesome customers are more regular than you might expect from a stationery store, and Staples policy does very little to safeguard employees rights - tribunals are staged and right of appeal is limited to five days. The pay is seven pence above minimum wage and a pound above minimum wage for line managers. Understaffing is ripe due to budgetary allocations.

    I found a high incidence of bullying from senior line managers and an assistant manager, one of which (the line manager) was well sorted out. Assistant Managers and Managers receive a vastly greater payslip than the lower ranking staff who provide the muscle work and interaction that keeps the store going. In 2008, managers were treated to an all expenses paid trip to Las Vegas for a week as part of a 'training exercise'. This included flight costs, nights in a hotel and a personal spending budget totalling more than a standard full-time staffer makes in three months.

    Staffer training post-induction week is a joke. Though a computer training module exists, there is no time for this on the shop floor. The technology is often flawed, and staff are expected to complete it from home. Its generally Staples-exclusive, non transferrable and the certificates are placed on a wall leading to the staff room. Atypical modern staff room, filled to the brink with vending machines (costing more per item than on the shop floor), Staples posters and brochures. Peronal items such as photos of loved ones are frowned upon, and confined to personal locker space.

    Staff discount is an abysmal 10%, which is similar to the Customer Loyalty discount, which staffers may not apply to for. A number of cases of poorly accounted wages round-ups were reported there also.

    Advice to Senior ManagementDecrease the gap between the salaries of junior and senior staffers, offer more respect and paid training. Look after staffers rights and institute policy to protect them from disruptive customers, including instituting a right to ban. Cut new plannograms down to three a year and allow a degree of improvisation based on what local management think works best with their stores and familiar clientele. Also, a proper staff discount should be introduced. Staff members cannot be expected to look as if they are glad to see customers under these conditions

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good Job Crap Pay if your over 22

    Team Leader (Current Employee) Leeds, England (UK)

    ProsEasy Place to work, everyone can do anything, with right training. each shop is a close community and inturn so is each district.

    ConsProfit motivates this business over the staff. currently staples has cut all payroll down to less than what a shop can run. which in turn lets me down on my hours and overtime (which they expect for free) and nearly all promotions go on who you know and not what you know.

    Advice to Senior ManagementConsider the lives of the people you are cutting hours back on. You get so much money, we don't. In the end a high volume of staff turnover will come your way, because people cant pay there bills at staples

    Yes, I would recommend this company to a friend

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