Starbucks Reviews

Updated July 5, 2015
13 reviews filtered by
  • Albuquerque, NM
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3.4
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Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
9 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

13 Employee Reviews

Sort: Popular Rating Date
  1. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albuquerque, NM
    Current Employee - Anonymous Employee in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    Decent Hours. Great People To Work With.

    Cons

    Bad Management at some locations.

    Advice to Management

    Just be careful with who you make as a manager.


  2. Starbucks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Albuquerque, NM
    Current Employee - Barista - Starbucks in Albuquerque, NM
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks part-time

    Pros

    Flexible hours. Free drinks during shift. Tips. Benefits are alright, stock is given after you have been there a year.

    Cons

    You serve other people coffee all day. Boring. Poor management.


  3. Avoid Albuquerque Starbucks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Albuquerque, NM
    Current Employee - Barista - Starbucks in Albuquerque, NM
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks part-time

    Pros

    Free coffee on the job, stocks and health care after 1 year, free pound of coffee each week, tips each week

    Cons

    Management can be bad, stressful job, DM in Albuquerque (downtown) sucks, would recommend to a friend (not in ABQ)

    Advice to Management

    Find it hard to be heard, after transferring, my pay was messed up and was told it can't be fixed by management and contact services.


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  5. Amazing company with great benefits.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Barista - Starbucks in Albuquerque, NM
    Current Employee - Barista - Starbucks in Albuquerque, NM
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than 5 years)

    Pros

    Work with amazing people, get the opportunity to meet new people. Training is effective, hours are reasonable.

    Cons

    Sometimes your hours can get cut, depending on how well the sales are going.


  6. Overall a great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Albuquerque, NM
    Former Employee - Shift Supervisor in Albuquerque, NM
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than 3 years)

    Pros

    Flexible working hours, free coffee and free drinks, opportunity to move up in company is available for those who wish to do so.

    Cons

    Pay is not very competitive compared to other companies offering similar products and services. Tips vary widely on the location of the store and can greatly reduce amount of money made.


  7. not so great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Albuquerque, NM
    Current Employee - Barista - Starbucks in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than 3 years)

    Pros

    the employees are awesome, there are a lot of benefits

    Cons

    Upper managament is a joke. The customer attitude is something to get used. People forget you're an actual human with emotions, yet we are expected to wait on these people's every desires. Trust me, you will be reprimanded if you stand up for yourself or your counter parts. Not worth the pay grade.

    Advice to Management

    Hire some general managers that can at least put some sort of direction to the store.


  8. Starbucks: work here if you want health care but low pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Albuquerque, NM
    Current Employee - Shift Supervisor in Albuquerque, NM
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    The health and other benefits are incredible.

    Cons

    The pay rate is too low for the amount of stress and physical/mental exertion.


  9. Shift Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista/Shift Supervisor in Albuquerque, NM
    Former Employee - Barista/Shift Supervisor in Albuquerque, NM
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Fun environment to learn customer service skills. Great company, giving opportunities for stock holding and professional development. I enjoyed my fellow baristas and all the free coffee we got to intake during our shifts.

    Cons

    Customers and clientele in general are awful and rude on most days. Overuse of "good baristas" and under training "bad baristas"


  10. Good company, needs to invest in technology and training.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Albuquerque, NM
    Current Employee - Assistant Store Manager in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (Less than a year)

    Pros

    AMAZING benefits: 401k, stock, tuition reimbursement, health benefits, vacation time, sick days, personal days, free coffee and tea, and a great discount.

    Cons

    Food service is a crazy industry. Expect nonstop working and rude customers.

    Advice to Management

    Starbucks needs to invest in their technology, it is literally so bad that Store Managers spend all their time waiting for things to load or work versus doing something productive. Things to invest in would be back office computers, laptops, POS's, and all the programs that managers use.The company also needs to invest more money in training, unfortunately everything is not universal at Starbucks and they need to streamline all training materials.


  11. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Albuquerque, NM
    Former Employee - Shift Supervisor in Albuquerque, NM
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than 3 years)

    Pros

    Great benefits, friendly employees, flexible schedule

    Cons

    Starting pay is pretty low, but you get evaluated for raises every 6 months



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