Starbucks Reviews in Albuquerque, NM

Updated June 15, 2014
Updated June 15, 2014
4,484 Reviews

3.7
4,484 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,052 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 401 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 200 reviews)


Cons
  • Work/life balance was preached corporately but ignored in the field (in 109 reviews)

  • Store Managers and District Managers are disconnected from hourly partners (in 114 reviews)

More Highlights

7 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Shift Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista/Shift Supervisor  in  Albuquerque, NM
    Former Employee - Barista/Shift Supervisor in Albuquerque, NM

    I worked at Starbucks part-time for more than a year

    Pros

    Fun environment to learn customer service skills. Great company, giving opportunities for stock holding and professional development. I enjoyed my fellow baristas and all the free coffee we got to intake during our shifts.

    Cons

    Customers and clientele in general are awful and rude on most days. Overuse of "good baristas" and under training "bad baristas"

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Starbucks: work here if you want health care but low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor  in  Albuquerque, NM
    Current Employee - Shift Supervisor in Albuquerque, NM

    I have been working at Starbucks full-time for more than 3 years

    Pros

    The health and other benefits are incredible.

    Cons

    The pay rate is too low for the amount of stress and physical/mental exertion.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Good company, needs to invest in technology and training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Albuquerque, NM
    Current Employee - Assistant Store Manager in Albuquerque, NM

    I have been working at Starbucks full-time for less than a year

    Pros

    AMAZING benefits: 401k, stock, tuition reimbursement, health benefits, vacation time, sick days, personal days, free coffee and tea, and a great discount.

    Cons

    Food service is a crazy industry. Expect nonstop working and rude customers.

    Advice to ManagementAdvice

    Starbucks needs to invest in their technology, it is literally so bad that Store Managers spend all their time waiting for things to load or work versus doing something productive. Things to invest in would be back office computers, laptops, POS's, and all the programs that managers use.The company also needs to invest more money in training, unfortunately everything is not universal at Starbucks and they need to streamline all training materials.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor  in  Albuquerque, NM
    Former Employee - Shift Supervisor in Albuquerque, NM

    I worked at Starbucks part-time for more than 3 years

    Pros

    Great benefits, friendly employees, flexible schedule

    Cons

    Starting pay is pretty low, but you get evaluated for raises every 6 months

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Mostly fun, great benefits, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks  in  Albuquerque, NM
    Current Employee - Barista - Starbucks in Albuquerque, NM

    I have been working at Starbucks part-time for more than a year

    Pros

    Since Starbucks is everywhere you're pretty much guaranteed a job if you're good at what you do no matter where you go.

    Cons

    Just like any part time job, sometimes hours get cut and you have to wait it out or search around to cover.

    Advice to ManagementAdvice

    Management should start from the bottom so they have real expectations for their employees.

    Recommends
    Approves of CEO
  7.  

    My experience at Starbucks was fantastic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Barista  in  Albuquerque, NM
    Former Employee - Barista in Albuquerque, NM

    I worked at Starbucks

    Pros

    I love their great service. They have amazing benefits for part time employees. I find no faults with starbucks. My managers were always helpful.

    Cons

    Im not sure there were any downsinde about working at Starbucks. It does get a little tiring standin on your feet all day.

    Advice to ManagementAdvice

    My management was great. I don't have any advice or feedback.

    Recommends
    Approves of CEO
  8.  

    I learned a lot about how to provide good customer service, and had fun doing it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Starbucks-Barista  in  Albuquerque, NM
    Former Employee - Starbucks-Barista in Albuquerque, NM

    I worked at Starbucks

    Pros

    Starbucks promotes diversity in the workplace. The benefits are great. The management cultivates a respectful environment; all of which make it a fun and easygoing place to work.

    Cons

    I did not really have any negative experiences while working with Starbucks. A times, it was challenging to try to provide outstanding service for each customer when the store became busy, but it kept me on my toes.

    Advice to ManagementAdvice

    The training is excellent, and the employee is treated as an individual. I wish there were more companies like Starbucks.

    Recommends
    Approves of CEO

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