Starbucks Reviews

Updated June 27, 2015
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3.7
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
76 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

102 Employee Reviews

Sort: Popular Rating Date
  1. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Maricopa, AZ
    Former Employee - Barista in Maricopa, AZ

    I worked at Starbucks (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The schedule fits my needs... They have been willing to work with me

    Cons

    Some of the partners should be let go sooner rather then later. At some point someone has to say this person isn't getting it


  2. Why not?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Starbucks Store Manager in Phoenix, AZ
    Current Employee - Starbucks Store Manager in Phoenix, AZ

    I have been working at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits
    Continually Changing
    Free Coffee

    Cons

    District Manager
    Holidays
    A lot of changes to keep up with


  3. Starbucks lives up to its name

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Scottsdale, AZ
    Current Employee - Shift Supervisor in Scottsdale, AZ

    I have been working at Starbucks full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits, including free ASU tuition, medical, dental, and vision, retirement even for part-time employees

    Cons

    Pay rate, hard to get promoted


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  5. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Tucson, AZ
    Former Employee - Barista in Tucson, AZ

    I worked at Starbucks (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work in college

    Cons

    I can't think of any cons


  6. Great benefits!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Phoenix, AZ
    Former Employee - Shift Supervisor in Phoenix, AZ

    I worked at Starbucks (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    flexible hours, benefits (401k, tuition reimbursement, maternity leave, etc.), the company values diversity... I put myself through college and supported my partner during an injury

    Cons

    very corporate culture (not the cool coffee shop it used to be), often urged to "upsell" incessantly making the job very repetitive, early morning and late night shifts as well as some holidays worked

    Advice to Management

    Ease up on the "upselling"


  7. A mix of simple and frustrating.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Scottsdale, AZ
    Current Employee - Shift Supervisor in Scottsdale, AZ

    I have been working at Starbucks full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free coffee and food on your shift! What more can I say? Also, the stock options are nice, and the benefits are very good if you meet the requirements necessary to claim them.

    Cons

    Getting stuck with inexperienced management, and/or going through an extended period where new people come in and good people leave. New people aren't necessarily bad, it's just nearly impossible to train new people to the best possible standard when an inexperienced manager is in charge or a bunch of people leave the company all at once.

    Advice to Management

    Please please please make management training more thorough, and don't just throw them out into a store blindly, because it only makes things worse for the partners in the store. It's gonna create a huge wave of negativity, and that is hard to overcome.


  8. Barista, about a year

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Chandler, AZ
    Current Employee - Barista in Chandler, AZ

    I have been working at Starbucks part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    depending on the location, this can be an amazing place to work. I hated my first store because my manager was awful, but I love my new one and all my coworkers are so positive and awesome. I love going to work

    Cons

    it can be very stressful and fast paced. sometimes I don't think I'm paid enough for how hard I work

    Advice to Management

    starting salary should be above minimum, and trying to make the environment for new employees less stressful and harsh


  9. I've had a good experience working with Starbucks, wishing they paid the 'bottom end' more.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista Trainer in Phoenix, AZ
    Current Employee - Barista Trainer in Phoenix, AZ

    I have been working at Starbucks full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    ASU Online Tuition, Free Food and Coffee.

    Cons

    Low pay, random schedule, early mornings, customer service.

    Advice to Management

    To remember the people who get paid the least connect with the cutomers, which drives sales.


  10. Nice place with low pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Phoenix, AZ
    Former Employee - Barista - Starbucks in Phoenix, AZ

    I worked at Starbucks full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits. Works with you. Friends. Free coffee. Promotions. Fun times.

    Cons

    Pay. Benefits expensive. Long hours. Hard work. On feet 95% of time.

    Advice to Management

    Work with your team. Be an example. Be understanding.


  11. Starbucks is a great company, with many benefits and wonderful experiences.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Avondale, AZ
    Current Employee - Shift Supervisor in Avondale, AZ

    I have been working at Starbucks full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The benefits are spectacular. They really know how to treat their partners right, also they are paying off the rest of my tuition to complete my bachelor degree through the College Achievement Plan.

    Cons

    Very physically demanding work, always moving, always cleaning and staying up with making drinks, product, dishes, and daily / weekly cleaning tasks.

    Advice to Management

    Keep doing what you're doing. I love this company.



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