Starbucks Reviews

Updated December 5, 2014
13 reviews filtered by
  • Cincinnati, OH
  • Any Job Title
3.7
13 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
12 Ratings

13 Employee Reviews

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  1. Worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Cincinnati, OH
    Current Employee - Shift Supervisor in Cincinnati, OH

    I have been working at Starbucks full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As a full time student, and someone who needs full benefits this company is a miracle. It's pays average for retail but the full benefit package for even part time employees is unheard of. Along with benefits, you get free stuff like crazy. I am a shift supervisor and I can honestly say working at Starbucks has certainly developed me into more of a leader. My store is my home away from home. I just graduated about a month ago, so I intend on moving into my career field, however it's nice to know that I ever need reliable employment I have a job waiting for me.

    Cons

    The constant changing of hours gets old as well as if you need time off. It sort of depends on the store manager.

  2. coffee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Store Manager in Cincinnati, OH
    Former Employee - Starbucks Store Manager in Cincinnati, OH

    I worked at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    fun, fast paced---great benefits, learned a lot from others

    Cons

    work you till you drop, upper management changed so many times it was hard to keep up---some RD's were really on a power trip----tried to push new products down people's throat---you were a bad employee if you didn't sell

    Advice to Management

    stop ramming via down customers throats

  3. indifferent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Cincinnati, OH
    Current Employee - Barista in Cincinnati, OH

    I have been working at Starbucks part-time (More than 3 years)

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    a lot of the customers are nice and there are a few good benefits once you get past 20 hours per week

    Cons

    most of my coworkers talk about how everyone else is inferior to them the whole day and a lot of drama goes on at my location. also my manager allows many things to happen that should not in terms of how he lets supervisors act towards baristas and how he promotes baristas to supervisor positions. the pay is also pretty dismal. after 3 years im a dollar above minimum wage

    Advice to Management

    take the barista's opinions to heart because we are the eyes of the company not just underpaid work horses. also there is a lot of inconsistency among the stores in my district and that causes a difficult time working with the other supervisors at my store as well as other stores because of differing policies within the stores.

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  5. Great benefits, but the location I worked at fell apart, and it started with management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Cincinnati, OH
    Former Employee - Shift Supervisor in Cincinnati, OH

    I worked at Starbucks full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Benefits, close relationship with partners, excellent relationships with customers.

    Cons

    Lots of dishes and putrid smelling trash.

    Advice to Management

    Hire competent store managers.

  6. Helpful (1)

    Amazing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Cincinnati, OH
    Former Employee - Barista in Cincinnati, OH

    I worked at Starbucks full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People and coffee! I loved working here, if I could work here and retire I probably would. I can't say enough good things about this place. We had a fellow partner (barista) who was diagnosed with cancer. Starbucks kept her insurance/free coffee going until the day she passed. After that, they allowed us to put a plaque in her honor in the store. It was a gesture that wasn't needed, but they did it anyway. Absolutely amazing.

    Cons

    Pay isn't great. But the extras help a whole lot!

    Advice to Management

    You have an excellent company, if you can pay more, please do!

  7. Helpful (1)

    Good company with an employee and customer focus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Cincinnati, OH
    Former Employee - Barista in Cincinnati, OH

    I worked at Starbucks part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fun and fast paced worked environment that was a challenge and always filled with learning how to work with customers. Starbucks has good benefits and perks for employees -- especially for only part time employees working less than 30 hours a week, for the benefits still apply.

    It is great to have a connection with such great fellow partners and also great regular customers. It fosters a sense of community and friendship!

    Cons

    Often repetitive and frustrating work completing the same exact tasks over and over each day.

    Pay is ok for part time, but working full time would be hard unless you were salaried. Also can often be stressful when there is a need to get tasks done without the adequate time or workforce to complete.

    Advice to Management

    Always in need of more staffing on the floor to help complete all morning, mid and closing tasks that need to be done. Hard to get things properly completed when there are only 2-3 barista's on the floor for the last 4-5 hours of the day.

  8. loved working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Cincinnati, OH
    Former Employee - Barista in Cincinnati, OH

    I worked at Starbucks part-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Starbucks is a fast paced, exciting environment, that hardly ever has a dull moment. If you work hard, you will get tips, which raises the hourly rate pretty well. Their health plan is good, and is available, I think, after 90 days, which is nice.

    Cons

    It is around minimum wage to start, but with tips it isn't that bad.

  9. Awesome company to work for and even greater opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Cincinnati, OH
    Current Employee - Shift Supervisor in Cincinnati, OH

    I have been working at Starbucks full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and also a very rewarding career to take part of. I would highly recommend this company to anyone who was interested

    Cons

    Repetitive motion can be easy to overlook on a shift. I suggest rotating positions throughout shifts. Otherwise I consider this one of my top companies to work for.

    Advice to Management

    Instill trust in your staff and have consistency in your role whatever it may be. Also remember to recognize positive efforts and work as a team

  10. Helpful (1)

    It's just coffee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Cincinnati, OH
    Current Employee - Shift Supervisor in Cincinnati, OH

    I have been working at Starbucks full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great preparation for future employment opportunities
    Excellent experience in customer service/team building/skills training

    Cons

    There can be amiguity when trying to get promoted

    Advice to Management

    Streamline the process for promoting to management from within.

  11. A good experience with good training and great benefits

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Cincinnati, OH
    Former Employee - Shift Supervisor in Cincinnati, OH

    I worked at Starbucks

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Flexible time, great health benefits, fun environment, ongoing challenges keep it interesting, learn practical skills for business management and development, clear objectives, plenty of locations to keep commutes to a minimum

    Cons

    opportunities for advancement have been reduced due to a sluggish economy. Sometimes the advancement opportunities seems to be more dependent on how strong your friendship is with management than how well the store was run, customers were served, co-workers were taken care of, or bottom line was met.

    Advice to Management

    While it's good to have the latitude to make decisions about a persons advancement in part based on your relationship with them, having stronger benchmarks for consideration would be an improvement.

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