Starbucks Reviews

Pros

The benefits are great. And the pay is not bad for what the job is. There are ample opportunities to move up in leadership if you work hard. Also, the free drinks and free pound of coffee/tea a week are nice.

Cons

There is no regard for sick baristas/shifts or personal emergencies. I lost my job because of this. I went to work 2 times throwing up because no one could cover my shift. I worked a double shift once because I had a personal emergency and couldn't find anyone to cover my shift for me. So, the only thing I could do was trade with someone and take on a double shift I worked form 4:30am to 3:30 pm. Finally, I had a personal emergency that was just to much to handle, so I called in but there was no one to cover for me, so I was told I had to come in. I quit after this.

Advice to Senior Management

You have no idea how stressful this job can be.

Pros

Positive work environment and offered a great experience to gain more experience with various walks of life in your customers. I also am very happy with what the company stands for and also the brand loyalty is has developed as a business.

Cons

Worked very long hours and was not too satisfied with the pay. I also did not feel that there was room to grow in the work environment.

Advice to Senior Management

Make sure to look further into workers backgrounds and past occupations.

Pros

Nice environment. Pay (for the field). Starts $.90 above minimum, $.40 raise after 6 months, free coffee/ tea "markout" weekly, competetive benefits after 20 hours /week, paid time off after 1 year with company (1 hour for every 40 worked), flexible schedule

Cons

If you are under the 240 hour /quarter limit for insurance, they will drop you like a hot potato, there is a constant emphasis on doing as much as possible with as little coverage as possible, lots of targets for sales (I work in a ill performing store, tons of issues there)

Advice to Senior Management

I understand the need to reduce staffing, but this can get extreme at times. Please empower store managers to staff their stores better.

Pros

Part time employees get benefits, free pound of coffee every week or box of tea.
The people you work with will come from all different backgrounds and will make work fun. (at least in my experience)
Flexible schedule, and some of the coolest managers.

Cons

Hourly pay is minimum wage, and the tips are so-so.
Some customers are extremely anal and will count the number of ice cubes you put in their iced drink.
You will leave smelling like coffee and sugar. A smell you will want to wash off when you get home.

Advice to Senior Management

I was asked to detail the toilet. I make coffee. I bet the next customer in line would like to know that I just "detailed" the TOILET before I made her venti non-fat no whip mocha. YUM!

Pros

Benefits are great
salary, raises etc

Cons

always on the clock
bad communication
lots ofstress

Pros

Great benefits, meet great people, great place to build interpersonal skills. Supervisor and higher positions give you lots of valuable and useful experience.

Cons

Lots of cleaning, customers can be very rude sometimes. Lots of employee turnover so you have to get used to new people often. Sometimes store managers are not effective managers.

Advice to Senior Management

District managers need some help with proper ways to give feedback. District managers also need to understand what it is like to work at the store level because sometimes they have unreasonable expectations.

Pros

sense of achievement when delighting customers
lessons in customizing caffeine beverages

Cons

low pay
working without much autonomy, 'back to school feeling' at times.

Advice to Senior Management

NIL

Pros

great product, great benefits, career opportunities

Cons

seems some partners do not live up to Starbucks culture and that can hurt the experience.

Advice to Senior Management

Listen more to your store managers when they tell you something is not going right with the District manager in the position . If more than 1 store manager brings it to you attention, you need to pay attention.

Pros

The communication from Starbucks headwuarters was helpful. I was proud to work there. There is an emphasis on quality and customer service.

Cons

It is literally impossible to have full-time hours at Starbucks. If you want to make money beyond pocket change, do not work here. Also, you will likely have to work at least one day of every weekend (which is likely typical for retail).

Advice to Senior Management

Pay attention to those who are hardworking and dedicated on your team. Reward them with a promotion or an award.

Pros

Flexible Schedule
Regular pay increases
Education
Free Coffee

Cons

Management, management, management!
If you have a good manager, you'll love it!
If you have a bad manager, you'll quit.

Advice to Senior Management

Seriosly listen to the Barist and customer feedback about the jerk managers you hire just because they have experience.