Starbucks Reviews

Updated August 27, 2015
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4.1
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
43 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

58 Employee Reviews

Sort: Popular Rating Date
  1. Siren slave

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista, Shift Supervisor in Denver, CO
    Former Employee - Barista, Shift Supervisor in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks (More than 3 years)

    Pros

    Great co workers Plenty of opportunities Weekly/Daily mark outs Tips

    Cons

    Labor can change at any moment

    Advice to Management

    Management should definitely rethink the annual pay raises introduced earlier this year, I recently just ended my 4 year run with the company. The job was fun, but with the daily demand a partner goes through everyday it's definitely not worth continuing. Hard work being repaid by the ridiculously sad amount management considers a raise.


  2. Helpful (1)

    Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Denver, CO
    Former Employee - Store Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks (More than 8 years)

    Pros

    Stock options. Paid college tuition for those without a bachelor degree. Good work/life balance. They really do listen to your ideas/feedback,etc.

    Cons

    Better pay. The benefits are great, but $8.51 an hour is not enough for a barista to live on. I've lost some great peoe to better paying jobs. Customers can be difficult at times.

    Advice to Management

    Keep listening to your partners. A clearer path to getting promoted. It's frustrating to see external hires when you have so many great partners that want to promote but are not given the guidance/classes to develop into those roles.


  3. Starbucks in Denver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Denver, CO
    Former Employee - Barista in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks full-time (More than a year)

    Pros

    Decent hours ability to advance lots of free coffee college benefits regular tips respected brand

    Cons

    low pay stressful working environment frustrating scheduling system lots of frustrating customers difficult feedback system

    Advice to Management

    Pay increases need to be implemented across the board. Scheduling needs to take the employee into account more often.


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  5. Good Demanding Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Denver, CO
    Current Employee - Store Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great crew to work with. Nice benefits for restaurant business.

    Cons

    Reviews are not often enough.


  6. I absolutely love the community that Starbucks creates.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Denver, CO
    Current Employee - Barista - Starbucks in Denver, CO
    Recommends
    Positive Outlook

    I have been working at Starbucks part-time (More than 3 years)

    Pros

    Excellent benefits! Great people 1 pound of coffee a week!

    Cons

    Less competitive hourly wage than smaller coffee shops. Hard to get a raise. (due to excellent benefits!)


  7. Good transitional job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Denver, CO
    Former Employee - Barista in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time (Less than a year)

    Pros

    Excellent benefits package, flexible hours, fun work environment. Great if you're between careers or in school.

    Cons

    Shifts tend to skew early (for a night owl like me), customers can sometimes be irritating, constant hectic pace.

    Advice to Management

    Remember what made your company great at the beginning: take care of your partners.


  8. Happy to be a Partner!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista Trainer in Denver, CO
    Current Employee - Barista Trainer in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 5 years)

    Pros

    The recent improvements in policies and benefits truly show how much this company appreciates its employees!! For example: Free college tuition at ASU, partial tuition reimbursement at any other college, weekly tea or coffee mark-outs, free food and beverages when you work, awesome 401(k) plan with company match, company stock plans, great health insurance, discounts, etc.If there is ever an issue, Partner Resources Center is great! Flexible hours are also nice for us full-time college students. Pay, tips, and bonuses aren't half bad either! We really couldn't ask for anything more!

    Cons

    Customers can be wretched, and even in the worst cases we are still expected to kiss their butt. Things can get very busy, stressful, and downright chaotic with no warning, and usually at times when we are understaffed; breaks are very short, and A LOT of multitasking is required of us. Realistically, however, this is to be expected of any service industry job...

    Advice to Management

    Please encourage your partners to grow, learn, and help the store and company thrive!! I have seen many DMs, SMs, and ASMs who go out of their way to exclude baristas from literally everything (i.e. company changes and news, seasonal promo set-ups, etc.), and deny them the right to grow and learn (i.e. Barista training and certification, Coffee Master, Barista Trainer, etc.). Understandably, some things are only intended for upper management, but most aren't. There is no reason not to inform and empower the baristas that earn Starbucks its profits.


  9. Favoritism runs rampant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Denver, CO
    Current Employee - Barista - Starbucks in Denver, CO
    Doesn't Recommend
    Neutral Outlook

    I have been working at Starbucks part-time (More than a year)

    Pros

    Free espresso and now free food item per shift

    Cons

    Manager and shifts show an unimaginable amount of favoritism to certain staff. If you don't connect with them on Facebook, party with them and fit into their demographic expect to be treated as a 2nd class citizen. 8.10 hour finally moved to a starting wage of 8.51/hr

    Advice to Management

    Train your supervisors and managers on some basics.


  10. Great job with good benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Starbucks Store Manager in Denver, CO
    Current Employee - Starbucks Store Manager in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 5 years)

    Pros

    Above all, the work is fun. Benefits package is competitive, and speaks to the company's dedication to it's employees. Goals are clearly set as well as tactics for achieving them. Store managers are given autonomy to achieve store/company goals. Positive culture.

    Cons

    Salary is on the low end for the scope of responsibilities, but the compensation package reconciles this slightly. Development of existing managers is a low priority. Promotion opportunities exist, but little effort is put forth by leadership to grow managers beyond store level. Leadership above store level often seems overwhelmed. Company encourages work/life balance, but achieving it is difficult and inconsistent.

    Advice to Management

    Focus on growing leaders with quality face time. District Managers and above have too many stores to grow the managers within their responsibility. Examine pay for store managers.


  11. Genuine Connections and Fun Work...Daytime Bartending

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Denver, CO
    Current Employee - Barista - Starbucks in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    The people you get to work with are outstanding most of the time, and there are certain regulars who really add a lot to your day sometimes. The work is relatively simple, but if you care enough it can be very creative and skillful work. The benefits are also outstanding, Starbucks really cares a lot more about their partners than their customers, which is uncommon in such a large corporate store, but they are always giving us something new to remind us they care.

    Cons

    All partners don't always perform the same, and it's difficult to get rid of toxic partners. Some of the corporate rules and standards seem arbitrary or straight up pointless. Very inconsistent working atmospheres between stores, you can have a great time or hate your life, depends on where you end up.

    Advice to Management

    Take more advice from baristas, shifts, and managers, as well as your customers. They ask for almond milk, so you give them orange spiced iced coffee. People really want to tip with credit cards and sbux cards as well, win/win.



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