Starbucks Reviews

Updated February 19, 2015
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4.5
18 Reviews
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,802 Ratings

18 Employee Reviews

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  1. Barista

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Honolulu, HI
    Current Employee - Barista - Starbucks in Honolulu, HI

    I have been working at Starbucks

    Pros

    Great benefits, extremely flexible schedule, great coworkers. If you work at a busy store, you may get into some arguments with your coworkers, but other than that they become family.

    Cons

    My store was pretty busy, so one of the main issues we faces is staff. When you are one person short, it makes a dramatic difference between a smooth and steady flowing line, to a large crowd of angry customers.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2. Starbucks Takes Care of their partners.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Kaneohe, HI
    Current Employee - Barista - Starbucks in Kaneohe, HI

    I have been working at Starbucks part-time (more than a year)

    Pros

    The benefits: free drinks/food, 401K, Healthcare

    Cons

    Dealing with rude customers, Management isn't consistent throughout stores

    Recommends
    Positive Outlook
  3. Great baristas, awful management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Kunia, HI
    Former Employee - Shift Supervisor in Kunia, HI

    I worked at Starbucks part-time (more than a year)

    Pros

    Great partners, mostly fun atmosphere, some wonderful regulars, solid benefits offered (healthcare, stock options, tuition, etc), opportunities for advancement.

    Cons

    Upper management doesn't listen to partners about complaints or issues. New partners are thrown onto the floor with little training and expected to be able to handle the fast pace required by the nature of the business. Corporate has made so many changes in the last few years to "streamline" everything, and Starbucks has lost most of what makes it a coffee company. If you are really passionate about coffee, go work for an independent cafe. Starbucks is the fast food of coffee now. Those in management positions in my old district didn't care if people in other management positions were incompetent. My store hadn't passed a QASA audit in the 2.5 years before I started working there. Management made up rules and couldn't back them up with actual corporate policies.

    Advice to ManagementAdvice

    LISTEN TO YOUR BARISTAS AND SHIFTS! Also, stop trying to become more than what you are. Starbucks = coffee, not Fizzios and sandwiches. Leave that to actual cafes.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. I miss Starbucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full Time Barista in Honolulu, HI
    Former Employee - Full Time Barista in Honolulu, HI

    I worked at Starbucks full-time (more than 3 years)

    Pros

    Working at your community store... Priceless!! You get to make a whole lot of friends from regulars!! Totally complimenting your life!! Miss that most of all : ).. Next, coffee!!!

    Cons

    Wanted to focus on sales and upsales... management had other plans for me.. Bar bar bar.

    Advice to ManagementAdvice

    After working at 11 different stores and only one being ruthless.. Sucked.. Thank u though making 3x more $$$ : ) waiting tables!

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great pay, great tips, great partners, lame managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Kalihi, HI
    Former Employee - Shift Supervisor in Kalihi, HI

    I worked at Starbucks full-time (more than a year)

    Pros

    The tips on regular days & the morning rush are amazing, easy to move up in the company, unlimited drinks during shift, discounts at various stores for being a Starbucks employee (certain cellphone companies, certain fitness centers, certain shoe companies), fast-paced fun environment, thorough training.

    Cons

    Customers can be quite rude, managers can either be very active or extremely lazy, everything smells like coffee when you come home, can be hard to balance life/work.

    Recommends
    Approves of CEO
  7. Sbux Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Honolulu, HI
    Current Employee - Barista - Starbucks in Honolulu, HI

    I have been working at Starbucks full-time (more than a year)

    Pros

    Mark out, discount, medical insurance, opportunity

    Cons

    Management can really suck, too many rules, too many restrictions

    Advice to ManagementAdvice

    Settle down. Everyone else wants to develop, too.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Eh not so great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Honolulu, HI
    Current Employee - Shift Supervisor in Honolulu, HI

    I have been working at Starbucks full-time (more than a year)

    Pros

    Health insurance and that's about it

    Cons

    Management gets all perks, managers hold back employees, outside hires too frequently

    Doesn't Recommend
    No opinion of CEO
  9. Excellent company to be a Manager for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Honolulu, HI
    Former Employee - Store Manager in Honolulu, HI

    I worked at Starbucks full-time (more than 5 years)

    Pros

    Good pay, good benefits, great people

    Cons

    There weren't really any bad things about it

    Advice to ManagementAdvice

    Work hard and bonus generously!

    Recommends
    Neutral Outlook
    Approves of CEO
  10. Employees are great but management sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Honolulu, HI
    Current Employee - Shift Supervisor in Honolulu, HI

    I have been working at Starbucks full-time (more than 3 years)

    Pros

    Free drinks and great benefits. You get to work with and serve some of the greatest people.

    Cons

    The hours suck. Management is usually always either incompetent, or lazy, or both.

    Advice to ManagementAdvice

    Really look at the people you hire. They may have a really great interview personality, but they could be completely different afterwards when hired. It's always best to hire a store manager that started from the bottom (barista) someone who knows what it's like.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11. Awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Honolulu, HI
    Current Employee - Assistant Store Manager in Honolulu, HI

    I have been working at Starbucks full-time (less than a year)

    Pros

    Great benefits, effective senior leadership, several career options.

    Cons

    My work scheudle is not consistent and often requires weekends.

    Advice to ManagementAdvice

    Dress code policy (tattoos)

    Recommends
    Positive Outlook
    Approves of CEO

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