Starbucks Reviews

Updated July 5, 2015
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3.6
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
116 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

197 Employee Reviews

Sort: Popular Rating Date
  1. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Buffalo Grove, IL
    Former Employee - Shift Supervisor in Buffalo Grove, IL

    I worked at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Starbucks was a great place to work. Great benefits, great people, and a fun, fast paced environment. I worked at Starbucks for 5 years and would highly recommend it as a great place to work.

    Cons

    No complaints about working here.


  2. Fast paced, LOTS to learn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Chicago, IL
    Current Employee - Barista in Chicago, IL

    I have been working at Starbucks

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The health insurance is the BEST. Lower in cost than Obamacare and better benefits. I am a live-in caregiver for an elderly family member and the part time hours are ideal for me. To be able to work part time and receive terrific health insurance is reason enough for me! The pay is nothing special; tips aren't that great at my store but these aren't the reasons I like this job.

    Cons

    LOTS, LOTS, LOTS to learn and retain in a very short period of time. There were huge gaps in my training because of this reason: the SM & SS have been there for so long many daily tasks are as natural to them as breathing; oops, they forget to tell you many important details. I understand that. But being repeatedly reprimanded is demeaning, has often been done to me in front of customers (who often are very empathetic) and expectations are bizarre: one week you're A-OK, a hard worker, you get a special recognition card and pin, etc., the next week you're the Village Idiot and the entire store hears it.

    Advice to Management

    Walk a couple blocks in a new barista's moccasins! Forgetting that you were once a green newbie, intimidating your employees only makes them fear you, makes them jumpy and causes them to make more errors out of sheer nervousness and stress over the thought of getting yelled at AGAIN.


  3. Starbucks Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Chicago, IL
    Current Employee - Barista - Starbucks in Chicago, IL

    I have been working at Starbucks part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, Tips, Free Partner Beverages

    Cons

    Stressful, Customers always get what they want


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  5. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Chicago, IL
    Former Employee - Barista in Chicago, IL

    I worked at Starbucks (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great environment and networking

    Cons

    none to report the company is great


  6. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in Lake in the Hills, IL
    Current Employee - Shift Manager in Lake in the Hills, IL

    I have been working at Starbucks full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benefits are fantastic! (Medical, Dental, Vision, Paid Vacation, 401k, Stock, Free 1lb coffee per week, employee discount.
    Most of the teams I have been with are fun to work with (A couple bad seeds though)
    Some of the regulars bring us goodies!

    Cons

    Overworked
    Underpaid
    Poor Management
    Store Gossip (Team Morale)
    Sometimes you won't find out your schedule until 3 or 4 days before...

    Advice to Management

    Don't have a double standard or play favorites with the team
    Get the schedule out on time
    Respect a work/life balance


  7. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Chicago, IL
    Former Employee - Shift Supervisor in Chicago, IL

    I worked at Starbucks (More than 8 years)

    Pros

    Workers get free drinks while working. It's a good pick-me-up.

    Cons

    Abilities for promotion are very difficult. There was inconsistent communication from management.


  8. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Peoria, IL
    Current Employee - Barista in Peoria, IL

    I have been working at Starbucks part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Full benefits, free merchandise every week, building good relationships, and its just a fun job to have- once you get past the first month or two.

    Cons

    Training can seem a bit overwhelming but STICK IT OUT. It really isn't that hard and everyone is willing to help you. Also, the company prides itself on having flexible schedules BUT the schedules change every week so there is no consistancy and getting your shifts covered is very difficult.


  9. Helpful (2)

    district manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Chicago, IL
    Current Employee - District Manager in Chicago, IL

    I have been working at Starbucks full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great culture, lots of recognition and coaching, great benefits

    Cons

    At times too many focuses at once/changing priorities


  10. College part time job that taught me a lot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Chicago, IL
    Former Employee - Barista in Chicago, IL

    I worked at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Starbucks is fast paced and there's always something going on. It taught me a lot of time management skills and how to stay cool under pressure. You can't work here if you are lazy. Co-workers became friends, early morning shifts before class are available, good place to work.

    Cons

    Growth opportunities are limited and management wasn't always considerate about employee issues.

    Advice to Management

    Listen to employees and make sure they're happy. Relatively low turnover but we've lost good people that we could have kept!


  11. Helpful (1)

    Either or

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor - Starbucks in Chicago, IL
    Current Employee - Shift Supervisor - Starbucks in Chicago, IL

    I have been working at Starbucks part-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy job, super fun!

    Cons

    The totem pole is always run from the birds best.

    Advice to Management

    Value your shifts!!!!!!!!!!
    Listen to reason from anyone for anything!!!!!
    Set your egos aside.



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