Starbucks Reviews in Miami-Fort Lauderdale, FL Area

Pros

Great place to work, very fun environment. Customers love going there so the interaction is pleasant. Fellow partners are good for the most part.

Cons

needs more room for advancement. More stores also and more opportunities. 5 years at a position and not being able to move up because there is no room for it. It really is not fair.

Advice to Senior Management

Help out the little people remember we are the face of starbucks. The company is great just needs to help us rise to the top and advance in our careers. I loved my time at starbucks and would have stuck with them and loved every second for the next 30 years if there was room for advancement.

Pros

Benefits are outstanding for a part-time job. If you like doing things for the community, this is a great job for that, their community service is outstanding. You'll love your regulars, and you can build a great little store family feel in the right place. Easy, although physically tiring, job at barista level.

Cons

Promotions are sometimes not worth it, if you can even get them. Going from Barista to Shift, you do all the same work plus get new responsibilities added on, and everything that happens on your shift is your fault. All for a dollar more an hour. I always told my baristas that they were to direct all complaints from management to me, because I knew that in the end everything was on me, and I was okay with that. The problem is that the work just piles on promotion after promotion. If you become an ASM, they you do the work of a Barista, a Shift, and an ASM. Same if you become a SM.

Promotions, at least in my area, have stalled. They'll tell you that of course you have an opportunity to grow, but in the same sentence they'll let you know they have demoted most of their ASMs back down to Shifts because they feel they made too many mistakes in promoting ASMs to SMs in the past (and I would say currently as well) and that they are currently hiring managers from outside the company. They want you to spend months with your manager, running around impressing them as much as possible with coffee sales and some such non-sense, and then if your manager leaves and you get a new one, guess what? You have to start all over with them! The promotions are basically all about kissing behinds and nothing about competency, which is why they end up with incompetent managers like the one my store got right before i left. I didn't want to see her destroy a store I loved, so I chose to leave instead.

LIke most places, it is a great company to work for but management will make or break if for you. And currently in the Miami area, management is not looking good. If you just want an easy part time job while in school or as a second job, then work here and stick to barista.

Advice to Senior Management

Change your promotion process after SS. ASM should be interviewed and promoted based on work history and experience, not on how much they can kiss up to the manager or how much they know and gush about coffee. SM need to listen to their SS. If you get a new store as a SM, don't walk in and ignore the SSs that have been there for years. We know our store. We get that you want to make it your own, but ignoring the SSs is a bad idea. No one knows the store or the partners better!

Pros

The benefits are amazing flexible

Cons

Depends on which store and what people are working that will affect you

Pros

Flexible hours, decent pay and scheduled raises. A fast, semi-rewarding work environment. Usually you'll work with good people, deepening on management .

Cons

High pressure, a lot of abuse from angry customers. Frequent turnover. Not good pay for anyone not a teenager. Odd hours.

Advice to Senior Management

Work more in the trenches with your employees and realize what it is really like to work at Starbucks. As opposed to staying behind a desk.

Pros

Free 1lb of coffee a week.
Stock options at reduced rate.
Stock grants given to you.

Cons

Politics and favoritism influences who gets promoted and best jobs.
Way overworked led to serious work/life balance issues.
Focus on getting new accts instead of properly getting new accts started
Poor regional mgrs who don't do much to help.

Advice to Senior Management

Get rid of some reg mgrs.
Have better work life balance.

Pros

I have the opportunity to wotk as much or as little as I want with regards to hours. The work is very ast paced and intense which helps the day at work move along quickly. Other partners very friendly and funto work with as a team.

Cons

Sometimes difference in opinion as to which policy is to be implemented. As usual in any restuarant experience, city inspections and company inspections can be stressful.

Pros

Corporate structure is predictable and success can be obtain with low effort.

Cons

The corporate environment is so strict Managers have a hard time improving store value.

Advice to Senior Management

Don't loose sight of cultivating supervisors to actually supervise staff and their shift. Too ofter peers are left in charge and they don't have the experience to supervise others.

Pros

Excellent Benefits.
Decent Atmosphere.
Good for those that like to converse or hate desk jobs.
Good fun learning about products and services.

Cons

Somewhat Physically Demanding In Many Stores.
Store fairness is based entirely on the manager.
Senior Management Immune to Complaints.
Customers, regardless of your kindness, can be just plain mean.

Advice to Senior Management

Listen to your partners, seriously. If I come and tell you a problem I have with my store manager, don't just tell the store manager and walk away. Really?

Pros

all you can drink , flexible hours

Cons

too busy and very tiring and demanding

Advice to Senior Management

be nicer to employees, teach us slower

Pros

the level of support and resources is available. they job itself is relatively easy and fun. the people you work with are great. the perks are also nice.

Cons

no work life balance. if you have a busy store, you have no life and are expected to work as far past 40 hours as it takes to get the job done.

Advice to Senior Management

stop opening stores, invest in the ones that made money from the beginning. what happen to the customer comes first and just say yes. targets and matrices come with a cost greater than gross margin. Howard Schultz-are you reading?