Starbucks Reviews

Updated July 3, 2015
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3.7
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
50 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

72 Employee Reviews

Sort: Popular Rating Date
  1. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Midland, MI
    Former Employee - Barista - Starbucks in Midland, MI

    I worked at Starbucks full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It was a positive environment

    Cons

    Sometimes difficult to take time off


  2. Great team and work environment at our store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Sterling Heights, MI
    Former Employee - Barista - Starbucks in Sterling Heights, MI

    I worked at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It was a busy but fun atmosphere

    Cons

    Hard to call in when you were sick because there was rarely any employee that could cover

    Advice to Management

    The tight schedule with everyone at max hours makes it difficult on everyone if there are emergency's or illness. Which means employees feel it necessary to work while they're sick and in a food handling job, that's probably not best. Keep encouraging pride in being a barista and encourage some latte art too!


  3. Barista Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Bloomfield, MI
    Former Employee - Anonymous Employee in West Bloomfield, MI

    I worked at Starbucks

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I loved it! it was so much fun! When we were busy it was great. The best part was meeting new people everyday. But the regulars also made it worth working there. The pay was pretty good with regular raises based on performance. Tips depended on location really.

    Cons

    Management played favorites. The last manager was the main reason I left. Gave more hours to someone I trained because I wasn't a favorite.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Started Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Troy, MI
    Current Employee - Barista in Troy, MI

    I have been working at Starbucks full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tons of benefits for partners, free schooling, and its nice for your resume if you pursue becoming a shift supervisor.

    Cons

    If your not a coffee drinker its tough for you to suggestive sell things like the rest of your co workers.

    Advice to Management

    Treat your barista like they help you run the store to continue to motive them to strive with the company.


  6. 7 year employee/partner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Detroit, MI
    Current Employee - Barista in Detroit, MI

    I have been working at Starbucks part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As with most retail jobs the schedule does work around you. Customers are mostly nice and friendly as well. Some good perks of you use them but most of them are in my opinion for PR.

    Cons

    Demanding hours, working weekends, short staffed, annual pay increase is a joke, micromanaged

    Advice to Management

    I understand the importance of driving value for the shareholders but you are losing the connection that built this company in the first place. Focus less on micromanaging the stores.


  7. Good company but always bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Oak Park, MI
    Current Employee - Barista in Oak Park, MI

    I have been working at Starbucks part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    I love the benefits especially when they offer them for part time employees. I also love to meet people and connect with them.

    Cons

    managere never know what they are doing and its always drama and negativity of some kind

    Advice to Management

    Before you become a manager make sure you can handle the job..it would make everyone's life easier.


  8. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista/Shift Supervisor in Detroit, MI
    Former Employee - Barista/Shift Supervisor in Detroit, MI

    I worked at Starbucks (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very fun... Lots of new friends..

    Cons

    My location was one of the store to close..


  9. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Macomb, MI
    Former Employee - Anonymous Employee in Macomb, MI

    I worked at Starbucks (Less than a year)

    Pros

    Cool managers
    Awesome co-workers
    Free drinks while working
    Virtually free to take vacation time whenever you want

    Cons

    Low pay
    Expect to be very busy (depending on location)
    High-stress environment


  10. A fantastic company. My regions managers are great at treating employees like people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Sterling Heights, MI
    Current Employee - Assistant Manager in Sterling Heights, MI

    I have been working at Starbucks full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Benefits, flexibility, management and the advancement in the company

    Cons

    pay rate as a manager.

    Advice to Management

    Reward your managers a little more since it is a stressful job to manage 24 employees and run a 1 million dollar store.


  11. Helpful (4)

    Great company for work life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Detroit, MI
    Current Employee - District Manager in Detroit, MI

    I have been working at Starbucks full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great work life balance, free coffee, great culture, welcomes diversity

    Cons

    Base salary low, bonus targets not realistic



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