Starbucks Reviews

Updated July 21, 2015
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3.7
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Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
33 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

42 Employee Reviews

Sort: Popular Rating Date
  1. Fun and fast paced!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Las Vegas, NV
    Current Employee - Shift Supervisor in Las Vegas, NV

    I have been working at Starbucks full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Free drinks! Decent pay. Great people. The company also has super awesome benefits.

    Cons

    There's never enough hours unless you're part time. I would love a freaking pay raise.

    Advice to Management

    You put too much stress on baristas with understaffing us everyday!


  2. Great Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Las Vegas, NV
    Current Employee - Barista - Starbucks in Las Vegas, NV

    I have been working at Starbucks

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits -401k -Free Meal Items -Free drinks -Help with schooling

    Cons

    Tough to learn/train because of the amount of business

    Advice to Management

    None my experience has been great so far


  3. Helpful (2)

    Shift Supervisor and Starbucks Certified Barista Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at Starbucks full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Starbucks has customer-centric environment and competitive benefits package. I really enjoyed my little over 3 year stint. I've met the most wonderful people; partners and customers. Starbucks gives all their partners the freedom to focus on what we can do for the customer. This company has a intense passion for it's partners and if employed you will undoubtedly realize what I mean

    Cons

    As a Shift Supervisor, a lot is expected of you. If you are one that likes to challenge yourself without the expectation of being rewarded--this is a fantastic role for you. If you need a cookie/praise for every time you complete a task that is expected anyway.....then maybe not. I wish they could pay the shift supervisors more or at least align the expectations of that role with a higher frequency of reviews and subsequent raises for high performance. For me, one review per year as opposed to one every six months (recent change) made me feel a bit stagnant; especially if you elicit feedback and are always looking for ways to improve yourself and your store's performance.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Amazing company, store experience varies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Las Vegas, NV
    Former Employee - Shift Supervisor in Las Vegas, NV

    I worked at Starbucks full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Tuition reimbursement, weekly tips, free drinks while on shift, weekly partner 1 lb coffee mark out, 30% off merchandise, partner perks and discounts at various major stores, stock in the company

    Cons

    The Company itself is amazing, it's finding a store manager and baristas who work well under the high volume of customers that's the hit and miss part. Arrogant managers, entitled baristas, excessive write ups, turning the other cheek for some and not others

    Advice to Management

    Take accountability for your actions, positive and negative. Don't initiate drama, every store I've been to had its own dramatic storyline to tell. Respect your partners and they will respect you in return.


  6. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Carson City, NV
    Current Employee - Barista in Carson City, NV

    I have been working at Starbucks part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy Rewarding Good benefits Flexible Hours Great staff free coffee

    Cons

    Customers can get irritable the messes can get weird its always changing with little communication can get really stressful

    Advice to Management

    Communicate more with your employees to provide a more comfortable working place. Be available to help people when they are in desperate need.


  7. Worst job I

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Reno, NV
    Former Employee - Shift Supervisor in Reno, NV

    I worked at Starbucks (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free drinks. Great health benefits. Tips

    Cons

    Terrible communication among supervisors and management Long hours Tips disbursed weekly Constantly running out of key ingredients without warning Too fast paced Too much work for such little pay Inconsistent scheduling Open on all holidays (late hours)

    Advice to Management

    Really need to spend more time on the floor to observe what's going on. Running out of espresso beans 2 weeks till Christmas is not a good sign! Had someone pre-warned me about this or even running out of the vanilla syrup, it would have been much appreciated rather than letting me find it out on my own when we're down to hardly nothing...


  8. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Shift Supervisor in Reno, NV
    Former Employee - Shift Supervisor in Reno, NV

    I worked at Starbucks full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Treated good, free coffee while working, free pound of coffee a week,.good benefits package for unskilled type job.

    Cons

    Schedule very rarely the same, manager changes about every 6 months to 1 year, management very pro-left (Don't talk about your political beliefs)if they are not in line with the companies.Becoming more corporate less customer friendly.

    Advice to Management

    Hire within, in the time i worked there every manger i had was an outside hire. Keep belief system separate from job.Make you schedules more consistent.


  9. the best job i ever had!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Las Vegas, NV
    Current Employee - Shift Supervisor in Las Vegas, NV

    I have been working at Starbucks full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    perks, 401k, company cares for its partners, not an employee were partners, health insurance, a sense of community with partners, like a giant family

    Cons

    pay is low, customers are not always friendly, so many locations make it hard to meet sales goals, outside hires get higher pay than internal when looking to promote

    Advice to Management

    develop interview skills of partners looking to move up with company from within


  10. great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Las Vegas, NV
    Former Employee - Shift Supervisor in Las Vegas, NV

    I worked at Starbucks full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    the hours are flexible and people are friendly

    Cons

    early shifts, no more ASM positions, less growth

    Advice to Management

    try not to consolidate jobs


  11. Excellent Company and Growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Project Manager in Las Vegas, NV
    Former Employee - Operations Project Manager in Las Vegas, NV

    I worked at Starbucks full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Training Environment, ability to move up, colleagues and management pro company, positive work environment, lots of learning opportunities, good travel arrangements, good benefits

    Cons

    Travel time a little tight, would consider discussing ability to expand internationally if that is your interest and clarify steps to do so.

    Advice to Management

    None - Management played roles very well - good appraisals and development plans, open door policies, created comfortable environment and good communication to direct reports



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