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Starbucks Reviews in New York City, NY

Updated February 25, 2015
Updated February 25, 2015
247 Reviews
3.5
247 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
247 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)


Cons
  • Work-life balance is nearly impossible to achieve until you've gained experience (in 131 reviews)

  • While I was with the company, there was a huge turnaround with district managers (in 140 reviews)

More Highlights

247 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    A relatively fun/easy way to put money in your pocket.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Edison, NJ
    Former Employee - Cashier in Edison, NJ

    I worked at Starbucks part-time (more than a year)

    Pros

    As long as you work 20 hours per week, there's the opportunity to get some benefits. Never had an issue with harassment from coworkers or management.

    Cons

    Little room for promotion. Pay could be better. Customers can get reaaaally annoying at the the opening time if you work then.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Just Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in New York, NY
    Former Employee - Barista in New York, NY

    I worked at Starbucks part-time (less than a year)

    Pros

    They provided free coffee, the pay was decient, there was some flexibility in the hours to work, they had overall good policy.

    Cons

    bad lower level management, company culture is nice on paper but it doesn't reflect in reality. Every branch varies, a lot of times there are managers who bring low brow fast food culture, behavior that demeans those around them.

    Recommends
    Positive Outlook
  3.  

    Shift Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Brooklyn, NY
    Current Employee - Shift Supervisor in Brooklyn, NY

    I have been working at Starbucks

    Pros

    Great benefits, great employees. Overall high morale at the workplace. Recently upped their starting pay for everyone in the company. Good time to be a partner

    Cons

    Lots of hours and tips aren't always glorious but not too many complaints. Top management takes some time to get back to you though.

    Advice to ManagementAdvice

    Keep listening to your baristas, they are the heart of the company and live the mission everyday.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    This has been the best job I've had in a while.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Barista - Starbucks in New York, NY
    Current Employee - Barista - Starbucks in New York, NY

    I have been working at Starbucks part-time (more than a year)

    Pros

    Work friendly environment, supportive team members and awesome customers. A fairly easy job with great benefits.

    Cons

    During training, learning the ropes will seem impossible but just keep in mind that everything is repetitive. Also some customers can seem pretty infuriating but every job has that. Just need to keep a positive attitude.

    Approves of CEO
  6.  

    Barista 101

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Manhasset, NY
    Former Employee - Barista in Manhasset, NY

    I worked at Starbucks part-time (more than a year)

    Pros

    Benefits
    Tips
    Fun environment
    Helps communication skills with crappy people
    Learn how to bartend essentially

    Cons

    Shifts can be very early
    Easily annoying if coworkers suck

    Advice to ManagementAdvice

    Learn to decide who can manage people better.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Tribeca Starbucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in New York, NY
    Current Employee - Barista in New York, NY

    I have been working at Starbucks full-time (more than a year)

    Pros

    The best part of this job is the customers who come in and make your day. Also as long as there is good communication with the partners during your shift, the workload will be easy and being able to joke around a bit will make the time go by. Also, the companies benefits make it worth the time being there. They are always coming up with new things and new ways to comfort its employees.

    Cons

    Sometimes during huge rushes it can get hectic and overwhelming. Also, if other employees call out you are given their workload on top of yours. Some customers can be bossy and irate when they don't get their way.

    Advice to ManagementAdvice

    Keep constant communication with your employees. A lot gets brushed under the rug when you make yourself unavailable or you don't pay attention to details.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great place for a high school student

    Former Employee - Barista in New York, NY
    Former Employee - Barista in New York, NY

    I worked at Starbucks

    Pros

    For a high school student, this is big money. It will teach kids about how to approach customers and be personable.

    Cons

    The high turn-over rate in inner city stores is a serious issue. Many people are not willing to work that hard because of the sheer volume of customers.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Starbucks is what you make of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Jersey City, NJ
    Current Employee - Shift Supervisor in Jersey City, NJ

    I have been working at Starbucks part-time (more than a year)

    Pros

    The relationships that you build are the best part of the job so your attitude has a lot to do with how satisfied you are. If you are kind and warm to people they will reciprocate and you'll see what you do makes a difference in people's days and it makes this job incredibly rewarding. The pay could be a little better but I don't have much to complain about because they are paying for me to finish my degree.

    Cons

    Expectations from management are sometimes unreasonable. Stores are frequently short staffed and then you get asked to send more people home.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Brooklyn, NY
    Former Employee - Barista in Brooklyn, NY

    I worked at Starbucks

    Pros

    The managers are well experienced and helpful. The training program prepares you well for the job function.

    Cons

    The managers really care what the customers have to say about the service and agree to most customers complains without even considering the employees views.

    Advice to ManagementAdvice

    Listen to their employees about changes that need to be implemented at specific locations because not all starbucks customers are the same.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bistro in New York, NY
    Former Employee - Bistro in New York, NY

    I worked at Starbucks full-time (less than a year)

    Pros

    Teamwork good environment special place to relax

    Cons

    Pay rate Co workers nasty coffee

    Advice to ManagementAdvice

    Promotion

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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