Starbucks Reviews

Updated April 19, 2015
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3.4
158 Reviews
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
116 Ratings

158 Employee Reviews

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  1. Barista

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in New York, NY
    Former Employee - Barista in New York, NY

    I worked at Starbucks part-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Environment, Fantastic Manager, Great Atmosphere

    Cons

    Often overworked, and schedule can be quite turbulent

  2. Barista

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Starbucks

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly co-workers, bright atmosphere, tips are nice.

    Cons

    Creepy customers are forgiven to a ridiculous degree. Depending on your management you may be at the mercy of creeps.

    Advice to Management

    Prioritize actual customers and Barista safety. Making a third place isn't worth the potential law suits.

  3. some good some bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in New York, NY
    Current Employee - Barista - Starbucks in New York, NY

    I have been working at Starbucks

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    love working with some of the people most of them are great had maybe only one co worker that i dont get along with

    Cons

    fast paced terrible hours some of the customers are pretty horrid

    Advice to Management

    give us 40 hrs

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  5. IT was okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in New York, NY
    Current Employee - Cashier in New York, NY

    I have been working at Starbucks

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The coffee was great and christmas bonuses were great.

    Cons

    It was really busy at times and the pay could have been better but it is starbucks so I can't really expect a livable salary

    Advice to Management

    Be nicer.

  6. Great health benefits for 20 hours of work a week

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks in New York, NY
    Former Employee - Barista - Starbucks in New York, NY

    I worked at Starbucks part-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible shifts, out early by 10:30 am if you are an early riser, and can serve people with a smile at 530 am...

    Cons

    Sometimes there are not enough people scheduled due to the way the company as a whole controls labor costs. Sometimes shift leads don't empower their people and micromanage, some shift leads just disappear in the back room and leave the floor when they are needed to give great customer service.

    Advice to Management

    Give your employees more profit incentives, bonus for overachieving revenue, give them coffee when they are off work instead of a discount. Offer a meal per shift.

  7. Bad

    Former Employee - Barista in New York, NY
    Former Employee - Barista in New York, NY

    I worked at Starbucks part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Very good coffee
    Clean environment
    Good discounts

    Cons

    Bad Management
    Mean customers that have attitudes

    Advice to Management

    Find another job

  8. 9Dull, but responsible pay. Lots of beating around the bush in regards to management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Temporary Employee in New York, NY
    Current Employee - Temporary Employee in New York, NY

    I have been working at Starbucks full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good hours, overtime options, decent work pace with saftey as priority of production.

    Cons

    Boring work, mediocre pay, resisting management

    Advice to Management

    Listen to your employees and remember theyre humans like yourself.

  9. Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in New York, NY
    Current Employee - Barista - Starbucks in New York, NY

    I have been working at Starbucks full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay
    Good hours
    meeting great people, customers and baristas

    Cons

    can be physically demanding
    stressful at times

    Advice to Management

    listen to the suggestions of baristas

  10. Helpful (1)

    Great benefits, management does not practice what it preaches.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in New York, NY
    Former Employee - Shift Supervisor in New York, NY

    I worked at Starbucks part-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Staff is great
    really good benefits
    Flexible hours
    Great Training
    Personal days plus a good system for vacation time the longer you've been there

    Cons

    Customers can be a pain
    Managers incentivized to not stock the store/staff properly
    The hours are flexible, but you can go insane waking up at 4am one day, and working til midnight the next day

    Advice to Management

    Reward baristas and supervisors better. Have DMs spend more time around stores to assess employees who are actually hard-working. I felt overlooked by management for years, and it made me dislike the job. This company preaches development of employees and yet, they continually hire people from outside rather than promote from within. Please do a better job of recognizing the true hard working employees.

  11. Just Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in New York, NY
    Former Employee - Barista in New York, NY

    I worked at Starbucks part-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    They provided free coffee, the pay was decient, there was some flexibility in the hours to work, they had overall good policy.

    Cons

    bad lower level management, company culture is nice on paper but it doesn't reflect in reality. Every branch varies, a lot of times there are managers who bring low brow fast food culture, behavior that demeans those around them.

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