Starbucks

www.starbucks.com
Profile Unclaimed

Starbucks Reviews in New York State

Updated March 2, 2015
Updated March 2, 2015
249 Reviews
3.5
249 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
249 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)


Cons
  • Work-life balance is nearly impossible to achieve until you've gained experience (in 131 reviews)

  • While I was with the company, there was a huge turnaround with district managers (in 140 reviews)

More Highlights

249 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    I believe in this company's mission.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Rockville Centre, NY
    Current Employee - Barista in Rockville Centre, NY

    I have been working at Starbucks part-time (more than a year)

    Pros

    Delicious drinks are hand-made. The food is pretty decent. Many choices of coffee for all different and unique tastes. Most of the employees are hard-working and appreciate the company they work for so the environment is a lot better than most other settings.

    Cons

    Have to tend to the needs of all customers, even the few customers who can't ever be satisfied or happy.

    Advice to ManagementAdvice

    Keep doing what you're doing.

    Recommends
    Positive Outlook
  2.  

    Dirty work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Island Park, NY
    Former Employee - Barista in Island Park, NY

    I worked at Starbucks part-time (less than a year)

    Pros

    Great benefits like free bag of coffee/tea every week, free item for snack/lunch, health benefits deducted from paycheck, paid vacation after a year

    Cons

    -A lot of cleaning..since I was the new comer I would end up taking the trash, sweeping, mopping, cleaning the bathroom..basically all the dirty work.
    -bad store management..our store would run out of basic supplies like caramel sauce, mocha powder and of course the customers would take it out on the baristas. Also poorly training new comers such as myself..
    -I requested a transfer before moving to another state and the SM didn't take it well since not many people are willing to work night shifts. Still waiting on the "transfer" since its been over a month and no word.
    -coworkers are cliquey...not welcoming to new workers

    Advice to ManagementAdvice

    Upper management and SM's need more communication. Better training for new comers. Don't treat baristas like slaves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Just Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in New York, NY
    Former Employee - Barista in New York, NY

    I worked at Starbucks part-time (less than a year)

    Pros

    They provided free coffee, the pay was decient, there was some flexibility in the hours to work, they had overall good policy.

    Cons

    bad lower level management, company culture is nice on paper but it doesn't reflect in reality. Every branch varies, a lot of times there are managers who bring low brow fast food culture, behavior that demeans those around them.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Shift Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Brooklyn, NY
    Current Employee - Shift Supervisor in Brooklyn, NY

    I have been working at Starbucks

    Pros

    Great benefits, great employees. Overall high morale at the workplace. Recently upped their starting pay for everyone in the company. Good time to be a partner

    Cons

    Lots of hours and tips aren't always glorious but not too many complaints. Top management takes some time to get back to you though.

    Advice to ManagementAdvice

    Keep listening to your baristas, they are the heart of the company and live the mission everyday.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    This has been the best job I've had in a while.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Barista - Starbucks in New York, NY
    Current Employee - Barista - Starbucks in New York, NY

    I have been working at Starbucks part-time (more than a year)

    Pros

    Work friendly environment, supportive team members and awesome customers. A fairly easy job with great benefits.

    Cons

    During training, learning the ropes will seem impossible but just keep in mind that everything is repetitive. Also some customers can seem pretty infuriating but every job has that. Just need to keep a positive attitude.

    Approves of CEO
  7.  

    Barista 101

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Manhasset, NY
    Former Employee - Barista in Manhasset, NY

    I worked at Starbucks part-time (more than a year)

    Pros

    Benefits
    Tips
    Fun environment
    Helps communication skills with crappy people
    Learn how to bartend essentially

    Cons

    Shifts can be very early
    Easily annoying if coworkers suck

    Advice to ManagementAdvice

    Learn to decide who can manage people better.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Tribeca Starbucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in New York, NY
    Current Employee - Barista in New York, NY

    I have been working at Starbucks full-time (more than a year)

    Pros

    The best part of this job is the customers who come in and make your day. Also as long as there is good communication with the partners during your shift, the workload will be easy and being able to joke around a bit will make the time go by. Also, the companies benefits make it worth the time being there. They are always coming up with new things and new ways to comfort its employees.

    Cons

    Sometimes during huge rushes it can get hectic and overwhelming. Also, if other employees call out you are given their workload on top of yours. Some customers can be bossy and irate when they don't get their way.

    Advice to ManagementAdvice

    Keep constant communication with your employees. A lot gets brushed under the rug when you make yourself unavailable or you don't pay attention to details.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great place for a high school student

    Former Employee - Barista in New York, NY
    Former Employee - Barista in New York, NY

    I worked at Starbucks

    Pros

    For a high school student, this is big money. It will teach kids about how to approach customers and be personable.

    Cons

    The high turn-over rate in inner city stores is a serious issue. Many people are not willing to work that hard because of the sheer volume of customers.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great benefits, crappy managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Kingston, NY
    Current Employee - Barista in Kingston, NY

    I have been working at Starbucks full-time (more than a year)

    Pros

    Company matches 401K increases over 6%
    Health insurance working average of 20 hrs/week
    Higher education opportunities/scholarships
    Partner weekly coffee and daily food markouts
    Product discounts
    Periodic performance scaled raises
    Tip income (although it does fluctuate)

    Cons

    Inflexible and/or punitive scheduling
    Typical unreasonable holiday retail expectations
    Extremely entitled customers
    Demanding and fast-paced work environment
    Must supply own uniform (spent approx. $100+)
    Transferring between "markets" means either an increase or decrease in pay (lost approx. $2.00/hr)

    Advice to ManagementAdvice

    Starbucks is at its basis, a retail company. Make it easier for partners to pursue a higher education, take on another job, or make time for their personal life without feeling as if they are being punished by management.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Store Manager in Rockland, NY
    Former Employee - Starbucks Store Manager in Rockland, NY

    I worked at Starbucks full-time (more than 5 years)

    Pros

    Great company with great values and visions of how people are to be treated. Great benefits and perks. Free Coffee, Free drinks, and discounts. Free stock to all.

    Cons

    Corporate people visions are not seen on local level, especially in the north east. Partners are treated as a number and fake recognition is given to make you feel as if they care. there is a focus on making the targets even at the expence of personal life, and personal safety.

    Advice to ManagementAdvice

    Put people over profits as you preach, don't risk partners lives in extreme weather just to make a few bucks. Put partner's first not just in words but in actions. Help grow and cultivate partners instead of tearing them down and waiting for them to fail. Give everyone opportunity to make mistakes and become better employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

Work at Starbucks? Share Your Experiences

Starbucks

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.