Starbucks

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Starbucks Reviews in North Carolina

Updated December 10, 2014
Updated December 10, 2014
5,102 Reviews
3.7
5,102 Reviews
Rating Trends

Recommend to a friend
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,443 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)


Cons
  • Work-life balance is nearly impossible to achieve until you've gained experience (in 131 reviews)

  • While I was with the company, there was a huge turnaround with district managers (in 140 reviews)

More Highlights

58 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great experience within the company.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Raleigh, NC
    Current Employee - Barista - Starbucks in Raleigh, NC

    I have been working at Starbucks

    Pros

    Learn great skills such as working with people and networking. Ability to advance

    Cons

    Sonrtimed customers are rude

    Advice to ManagementAdvice

    Be open to opinions and views of partners. In order to have a strong team it is imperative to have a safe and inviting form of open communication.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Shift supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista, Shift Supervisor in Concord, NC
    Former Employee - Barista, Shift Supervisor in Concord, NC

    I worked at Starbucks full-time (more than an year)

    Pros

    Amazing benefits, life insurance, health insurance, stock options, free coffee, discounts, tuition assistance. Coffee education program.

    Cons

    Poor scheduling, inconsistencies from store to store in both management and enforcement if policies. Too much responsibility given to shift supervisors without enough of a pay increase.

    Advice to ManagementAdvice

    Scheduling needs to improve.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Underpaid but fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Raleigh, NC
    Current Employee - Barista in Raleigh, NC

    I have been working at Starbucks part-time (less than an year)

    Pros

    Fast paced
    Variety
    Room for improvement and advancement
    Benefits

    Cons

    Lower paid than a lot of stores
    Angry customers...

    Advice to ManagementAdvice

    Raise the starting rate of pay!

    Recommends
    Positive Outlook
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  5.  

    Great Company with Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Winston-Salem, NC
    Current Employee - Shift Supervisor in Winston-Salem, NC

    I have been working at Starbucks part-time (more than 3 years)

    Pros

    An amazing group of people with an consistent positive environment. Lots of benefits. Lots of perks. Wouldn't want to work for any other company. Great for part-time seeking applicants, but also provides the opportunity to grow into bigger roles. Always developing.

    Cons

    Some might be put off by the constant changes Starbucks implements to better themselves.

    Advice to ManagementAdvice

    Continue to listen to your partners! We love seeing response to feedback!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Fun environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Jacksonville, NC
    Current Employee - Shift Supervisor in Jacksonville, NC

    I have been working at Starbucks full-time (more than an year)

    Pros

    The friends you will make at the company will last a lifetime

    Cons

    Customers can be jerks. I had a customer throw a drink at me through the drive through window.

    Advice to ManagementAdvice

    Respect the availability of the partners

    Positive Outlook
    Approves of CEO
  7.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks in Charlotte, NC
    Former Employee - Barista - Starbucks in Charlotte, NC

    I worked at Starbucks part-time (less than an year)

    Pros

    I loved entracting and building relationships with the customers.

    Cons

    The managment wasn't very friendly there was too much drama

    Advice to ManagementAdvice

    Tresy employess how you want to be treated....

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Inconsistent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Charlotte, NC
    Former Employee - Shift Supervisor in Charlotte, NC

    I worked at Starbucks full-time (more than 3 years)

    Pros

    Affordable health insurance, partial tuition reimbursement, free pound of coffee weekly. The perks are many. Great for someone in high school or working through college.

    Cons

    Starbucks has a bad habit of fixing what isn't broken. They are constantly tinkering with tried and true recipes and methods, and they do not equip their employees on the front lines to deal with the backlash.

    Advice to ManagementAdvice

    Invest in your employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Couldn't have asked for a better first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Greenville, NC
    Current Employee - Barista in Greenville, NC

    I have been working at Starbucks full-time (more than 3 years)

    Pros

    As a coffee-lover, I appreciated the generous amounts of free coffee that employees received, especially considering how much it keeps me going towards my career goals!

    There are a wealth of benefits to be redeemed when working for this company—stocks, health care, accrued paid vacation hours, tuition reimbursement, 401K—many of which I have yet to take advantage of!

    Baristas/shifts are all tipped based on the amount of hours worked, as everyone on the floor is working together to provide the premium customer service that Starbucks aims to deliver.

    Schedule is very flexible! I play in a band and am pursuing education in music and programming, so whenever I need to take time off for a show/tour, or change my availability to accommodate my learning, there is never fuss!

    Cons

    Considering Starbucks is ultimately fast-food—with drive-trus and quick service—the quality of customer interactions is sometimes not as personal as I would like it to be.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    One Step Forward, Two Steps Back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Raleigh, NC
    Current Employee - Shift Supervisor in Raleigh, NC

    I have been working at Starbucks full-time (more than 5 years)

    Pros

    Job security: Coffee demand ain't going away anytime soon.

    People constantly around you!

    Great health benefits, excellent 401(k) investment vehicles.

    Cons

    Massive waste for a "green" company. So much so, that the dollars of waste and redundancy ought to end up as needed cash in the partners' pocket.

    To work anywhere for 40 hours/week w/o being able to survive financially at low pay rates will eventually equal a mass exodus of seasoned partners.

    Advice to ManagementAdvice

    Keep your 30% discount, give 1lb of coffee/teas every two weeks. Decide that you want to be McDonalds (or not) and get streamlined with state of the art equipment and deliver ingredients to the final product more efficiently. Drive Through customers don't care about anything "legendary."

    Eliminate the ASM position and elevate the Shift position to salary,,,,offer the additional vacation time, life insurance, sales incentives, etc....to retain veterans!

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Need to get out of the old school corp world!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Raleigh, NC
    Current Employee - Shift Supervisor in Raleigh, NC

    I have been working at Starbucks full-time (more than 5 years)

    Pros

    Benefits are good, location,location and location

    Cons

    Tattoos, Piercings and different colored hair does not mean I am a bad employee. These policies are not a sign of the times for a company that tries to be so progresive!

    Advice to ManagementAdvice

    I have worked for over 6 years for this company i love, but after 6 years and reviews that i have had every 6 month that in most areas i meet or exceed expectations I make less the $11.00 hour.
    I also left a company making twice as much to move up in this company but the way you handle the whole process is draining,time consuming and frustrating! i had and interview to be an ASM last summer and because I had a pink strip in my hair (support breast cancer) I did not get approved for it sure there were a few minor things they wanted me to work on. But then I found out you hired 5 or 6 RTM's from outside paying them more money and giving them jobs the people like me have been working up the ranks to try and get!!!!!! STOP hiring RMT'S and get more in-tune with your partners and get up to date and change policies on tattoos hair color etc! I work my but off for my store i would work 60 hours for my store making sure all my customers left my store loving it.......

    Recommends
    Negative Outlook
    Approves of CEO

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