Starbucks

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Starbucks Reviews in Oregon

Updated January 21, 2015
Updated January 21, 2015
5,329 Reviews
3.7
5,329 Reviews
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,570 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)


Cons
  • Work-life balance is nearly impossible to achieve until you've gained experience (in 131 reviews)

  • While I was with the company, there was a huge turnaround with district managers (in 140 reviews)

More Highlights

59 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great employees, fun environment, major politics in the PNW area - very competitive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Portland, OR
    Former Employee - Store Manager in Portland, OR

    I worked at Starbucks full-time (more than 5 years)

    Pros

    Great if you are young, or old- a diverse working environment. Great benefits. This job teaches kids out of school the basics of how to do a good job at your job. It shows people how to clean a bathroom, make a latte, yet also how to deal with the very basics of customer service.

    Cons

    Advancement in the Washington & Oregon states is limited - Once you get to the retail store manager position, advancement becomes more about who you know, than about what you can do or have done. It is a waiting game, with very little movement at higher levels. It is common for some managers to become "blacklisted" - meaning, they will never advance from their current store manager position due to some sort of "perception" that district managers can create. "Development" in-place projects were constantly given to those top performers as engagement tactics who had no where to advance without moving out of state.

    Advice to ManagementAdvice

    District Managers and above decide advancement of store managers. Ensuring that your perception is constantly managed and that you are always exceeding goals is critical.

    Recommends
    Positive Outlook
  2.  

    Fun social job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Corvallis, OR
    Former Employee - Barista in Corvallis, OR

    I worked at Starbucks full-time (more than 3 years)

    Pros

    The people you meet, customers and coworkers
    Free drinks
    Flexible hours
    Easy work
    Fun work environment
    Opportunity for advancement.
    Benefits
    401k
    Stocks

    Cons

    Early hours (occasionally)
    Sporadic shifts
    Dealing with difficult customers (but they are lessons learned)
    Low pay
    Make (on average) $1 per hour in tips
    Not everyone you work with is mature enough to handle every situation, and you will encounter a wide variety of situations.

    Advice to ManagementAdvice

    Promote from within. Don't hire outside people for different management positions. I've seen it play out a couple different times, and it never works.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Starbucks is alright to work for

    Former Employee - Barista in Portland, OR
    Former Employee - Barista in Portland, OR

    I worked at Starbucks part-time (more than a year)

    Pros

    Working here helped me improve my teamwork skills, good and fun working environment. Everyone was fun loving yet hard working.

    Cons

    Didn't always get enough consistent hours, growth and development were not always priorities. Sometimes felt under appreciated while at work.

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  5.  

    Barista

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Portland, OR
    Current Employee - Barista in Portland, OR

    I have been working at Starbucks part-time (more than a year)

    Pros

    Overall I enjoy working for Starbucks as a barista, it is a great part time job. It definitely keeps you busy but if you like a fast paced job where you will be pulled in multiple directions then you will be fine. You will meet a lot of wonderful customers but you will also meet some great coworkers, and it's really the coworkers/partners that work at Starbucks that are the true stars.
    Additionally if you are starting out new don't worry. I started out not knowing how to make any beverages or having any background knowledge of how to do things at Starbucks but you learn along the way, but you won't learn everything in training. Lastly the health benefits are fantastic, and there are some great options to invest in stock and also start a 401(k).

    Cons

    Okay as with any job there are cons. As I mentioned you won't lean everything in training which is understandable because there is a lot of information thrown your way, but it is also because training is extremely short. It is unfortunate that it only lasts for about two weeks then you are start right away. The problem that I had and I have seen it happen to other coworkers at multiple stores is new hires will be mostly kept at register because they don't completely know how to make drinks. They then have to fight to get the time they need at bar in order to properly learn.
    Another con is getting a stable schedule. Starbucks may be a great part-time job but that's also because they want to keep you as part-time. Depending on who your manager is you can talk to them to see if you can get more hours at your store but most likely they will have you pick up shifts elsewhere to get the hours you need. It is rare to find a barista that works more than part-time and it's hard to do that when you have rent and bills to pay.

    Recommends
    Neutral Outlook
  6.  

    Great Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Lake Oswego, OR
    Former Employee - Barista in Lake Oswego, OR

    I worked at Starbucks part-time (more than 3 years)

    Pros

    Flexible hours, great internal movement opportunities

    Cons

    Working holidays and smelling like old milk

    Advice to ManagementAdvice

    Allow for some more casual clothing choices for your employees

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    The job itself can deal with a lot of unsatisfied company if you're working in a branch that doesn't fit you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in West Linn, OR
    Current Employee - Shift Supervisor in West Linn, OR

    I have been working at Starbucks full-time (more than a year)

    Pros

    The insurance, even when working part-time. They reimburse for school if you have not already done your undergraduate study. Training is so thorough it can take a month. Corporate perks are pretty cool if you know to look them up online through Perkspot. Oh, and of course the free coffee and tea everyday while working, your pound of beans or box of tea "mark-out" each week and starting this next year, a free food or drink item per shift.

    Cons

    Compensation jumps up that first review unless you're really doing something wrong. After that, though, unless you do everything what your manager considers close to perfect, you won't get much of a raise going forward. Reviews currently are done biannually, while raises are only available once a year. The culture is one of getting the customer to be happy as often as possible, and company values are one of making your cafe the customer's third place. A place to go besides their main two (usually home and work).

    Advice to ManagementAdvice

    Management should know that if they are not on top of helping their baristas to move up and sometimes out to new locations, they can make the employee feel as if nothing is being done and that the movement is not fully welcome. From outside perspective, it can feel like a smile and nod during the discussion and then nothing unless the manager takes the wheels at that point and really makes sure it's on their to do list. Things just do not move fast in a company like this, so having an underling feel like you're helping can make the whole process feel faster.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Best time of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Beaverton, OR
    Current Employee - Shift Supervisor in Beaverton, OR

    I have been working at Starbucks full-time (more than 8 years)

    Pros

    Awesome co workers and great learning experience

    Cons

    More involvement from upper management

    Advice to ManagementAdvice

    Listen to your baristas more. They have ideas

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It's worth it for the benefits, if the benefits match your lifestyle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Portland, OR
    Current Employee - Shift Supervisor in Portland, OR

    I have been working at Starbucks full-time (more than 3 years)

    Pros

    I've had a few corporate jobs in the past, and Starbucks offers the best and most comprehensive benefits of any of my employers. If you're looking for those kinds of discounts and coverage, it's great. They recently released a memo detailing how they plan to expand their "partner experience" during 2015. It's also not rocket science: everything becomes cerebral quickly enough, and most activities have a clear standard approach that generally is aimed at accomplishing tasks as quickly as possible — sometimes, that is before accuracy.

    Cons

    As someone single, I find the actual monetary income at Starbucks to be a lot less cushy than the extraneous benefits. While I have health insurance, free coffee, stocks, and such, I still have to get by on what feels like a less-than-competitive hourly wage, especially considering the cost of rent in the city. The company (at least my district) does not offer remuneration for parking or transportation fare, so working inside a downtown core is not sustainable for people who drive, but also necessitates living closer to the store in a more expensive neighborhood.

    Advice to ManagementAdvice

    There should be store-specific incomes. A barista in a suburb should not make the same as a barista downtown. There should be an incentive to work at higher-volume locations, and the partners there should be the best-of-the-best grade employees, but there is no such prestige or incentive program in place, so experiences in Starbucks retail vary greatly between locations.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Portland, OR
    Current Employee - Store Manager in Portland, OR

    I have been working at Starbucks full-time (more than 8 years)

    Pros

    Great benefits package, great work environment, fast-paced job. Management is open to having conversations around what can be done to better the company for Partners and Customers. Very dynamic and socially responsible company!

    Cons

    Pay is a little on the low side. Lots of changes in short periods of time. Hard to move up the corporate ladder.

    Advice to ManagementAdvice

    Keep up the great work! Continue to be open to suggestions from Partners in the store environment, maybe consult store teams prior to remodels or new store plans for functionality of store set-up in order to maximize efficiency for our teams and customers.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A good job for someone who is very patient, graceful, and doesn't mind being talked down to or yelled at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista/Coffee Master/Barista Trainer in Portland, OR
    Current Employee - Barista/Coffee Master/Barista Trainer in Portland, OR

    I have been working at Starbucks part-time (more than a year)

    Pros

    Free ASU tuition, affordable health benefits, vacation time, flexibility in scheduling, mileage reimbursement, promotion opportunities.

    Cons

    Getting yelled at by customers and shifts, constant "coaching" that borderlines harassment , inconsistent hours, early hours, corporate constantly changing standards and prices, customers that ask for impossible beverages.

    Advice to ManagementAdvice

    Stop raising prices every 6 months, stop introducing drinks that are basically the same as core menu drinks. Keep up the slight involvement in relevant political topics, and cut the sugar!

    Recommends

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