Starbucks Reviews

Updated August 23, 2015
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
54 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

81 Employee Reviews

Sort: Popular Rating Date
  1. Superb

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Beaverton, OR
    Current Employee - Shift Supervisor in Beaverton, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Starbucks has many benefits it provides for its employees. With that the managers I have worked for have been extremely supportive of me and my goals.

    Cons

    At times it seemed like the company was more worried about quantity and not quality. Their focus would slip to a "fast food" perspective some times.

    Advice to Management

    Continue to groom and mold your employees to successful people later on in life.


  2. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great entry level position availability and opportunity to learn interpersonal communication skills.

    Cons

    Company thrives at the retail level on cutting staffing hours without notice.

    Advice to Management

    Those that maintain the can-do attitude should be held on to as they can influence your entire staffing model.


  3. mostly good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Portland, OR
    Current Employee - Manager in Portland, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 10 years)

    Pros

    You have relative autonomy for a retail manager position with such large a company. Work life balance is better than most retail companies.

    Cons

    The culture is becoming increasingly corporate. Pay is not particularly competitive. Little chance of advancement.

    Advice to Management

    Refocus on the partners who serve the customers. Raise the entry level wage for baristas.


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  5. Starbucks is a good college job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Portland, OR
    Former Employee - Barista - Starbucks in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Starbucks has a good team building culture. I was a part of that in two different stores, one in California's central valley, and Portland, Or. I liked the simplicity of wearing the same clothes to work everyday.

    Cons

    The culture of die hard Starbucks fans was hard for me to stomach sometimes. I think Starbucks has moved away from the things that they used to do to set themselves apart from other fast food giants, and that's why I left.

    Advice to Management

    Embrace coffee culture rather than fast food culture. Focus on the reserve coffee more.


  6. Helpful (1)

    Fun & Tips make it worth it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Portland, OR
    Current Employee - Barista - Starbucks in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (Less than a year)

    Pros

    Free drinks, free food item during shift, fun co-workers,seems simple enough to move up- encouraging management

    Cons

    customer service always has its bad times, have a college degree - not super satisfying, scheduling is only consistent if youre a shift,

    Advice to Management

    Better scheules. Train everyone the same.


  7. Great job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Portland, OR
    Former Employee - Barista in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time (More than 8 years)

    Pros

    Flexible with school schedules, provides benefits, vacation time, free coffee! Opportunity to meet new friends and great co-workers.

    Cons

    Customer service always has its ups and downs, but overall it was a good learning experience.

    Advice to Management

    Stay consistent with scheduling


  8. Store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits. Fun working environment.

    Cons

    Working hours could be long especially during the holiday seasons.


  9. Great perks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Salem, OR
    Current Employee - Store Manager in Salem, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Free food, free drinks, free coffee, health and college benefit. Nice environment

    Cons

    Irregular hours, customer service, sometimes having to deal with free loaders and underprivileged people who take advantage


  10. Great Employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Portland, OR
    Former Employee - Barista in Portland, OR
    Recommends
    Positive Outlook

    I worked at Starbucks part-time (Less than a year)

    Pros

    The best parts of working here are the benefits (so many!), friendly co-workers, schedule, work environment

    Cons

    Like every job, there are some people who you don't particularly want to work with. But really it's a great job.

    Advice to Management

    A little bit better communication would be appreciated. Sometimes things are so hectic, and that's why it's important to stay on top of things.


  11. Nice place, but I wouldn't want to work there.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista Trainer in Beaverton, OR
    Former Employee - Barista Trainer in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than 3 years)

    Pros

    Good part time work with nice benefits if you don't expect any significant return. Generally, a high regard for product and customers.

    Cons

    Narrow definition of leadership keeps hard workers down and creates a wide skills gap among Baristas, leading to an inconsistent customer experience. It is my observation that retaining valuable employees is not a priority. The expectations of corporate and the reality of what is acceptable are too widely separated, and the company's political presence is disconcerting and alienates a good many customers and workers.

    Advice to Management

    Take responsibility for your store and make sure your shifts are carrying out YOUR instructions. You can't make progress if every supervisor is trying to do their own thing. Place less importance on making unnecessary changes in the store, and emphasize craft and service.



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