Starbucks Reviews

Updated July 20, 2015
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3.7
Rating Trends
Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
76 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

102 Employee Reviews

Sort: Popular Rating Date
  1. Current Employee

    Current Employee - Shift Supervisor in Philadelphia, PA
    Current Employee - Shift Supervisor in Philadelphia, PA

    I have been working at Starbucks full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits 401k matches the first year at 6% Stocks are available to all employee at no cost Free retail coffee or tea weekly Company is partnered with vendors everywhere Great insurance Paid Maternity leave is offered Best business that customers build relations with emplyees The employees help with community service

    Cons

    Long shifts Standing your entire shifts It is a customer service job Inconsistency between how the store is ran


  2. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Gettysburg, PA
    Current Employee - Shift Supervisor in Gettysburg, PA

    I have been working at Starbucks full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It's a fantastic job if you can handle stressful scenarios. The benefits are out of this world and the relationships you build with your partners and customers are irreplaceable.

    Cons

    It can get really stressful and draining


  3. mm, coffee. bleh, customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Philadelphia, PA
    Former Employee - Barista in Philadelphia, PA

    I worked at Starbucks part-time (More than a year)

    Recommends
    Recommends

    Pros

    Free coffee and treats. Nice Co workers. Nice boss

    Cons

    Annoying customers for days. Never ends.entitled. think you are just the thing between them and their morning Joe.


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  5. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Pittsburgh, PA
    Current Employee - Barista in Pittsburgh, PA

    I have been working at Starbucks (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fair, positive work environment; rapport with co-workers

    Cons

    High intensity, demanding; inconsistent scheduling


  6. Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Philadelphia, PA
    Current Employee - Assistant Store Manager in Philadelphia, PA

    I have been working at Starbucks full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits(health, 401k, coffee mark outs weekly etc.), opportunities for advancement, and partners are amazing. Great company culture, good pay

    Cons

    Stressful, lots of changes being made, ambiguity in roles. I wish there was more clarity in what higher ups wanted us to deliver

    Advice to Management

    Really need to work on clarification of roles, what is it that you are supposed to be doing in the ASM role. From what I've gathered you basically are to take on all the new responsibilities and then work on training? Seems backwards


  7. Store Manager with limited opportunities for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Pittsburgh, PA
    Current Employee - Store Manager in Pittsburgh, PA

    I have been working at Starbucks

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    If you put a lot in you will earn the respect of the team you manage, but unless you kiss a lot of butt and "speak when spoken too" your path will be halted.

    Cons

    I watched great store manager lose their momentum and drive because of politics and an insecure district management team.

    Advice to Management

    My big piece of advice would be to get over themselves and humble themselves before the people they lead.


  8. Barista

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Selinsgrove, PA
    Current Employee - Barista in Selinsgrove, PA

    I have been working at Starbucks full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Mostly Friendly co-workers Great community to work in Friendly Customers Close to my home Responsible co workers

    Cons

    Not many young people lack of diversity in staff lack of flexible scheduling for a retail store

    Advice to Management

    process the schedule a few days before you sit down to finalize it instead of three weeks, this way if we have a doctors appointment or last minute oppertunity, we can take time to go. Having to plan 5 weeks in advance is just unrealistic for a retail store.


  9. Great Opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Philadelphia, PA
    Current Employee - Barista - Starbucks in Philadelphia, PA

    I have been working at Starbucks part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    They are very willing to work with you and your schedule, and it is a very friendly and familial environment.

    Cons

    If you cannot be quick on your feet and quick to learn, it can easily swamp you. I would not recommend this job for people who have a hard time learning or stress easily.

    Advice to Management

    I believe a part of training should be to show your employees where everything is and how everything is done, not throw them into it and expect them to just find things and hold everything up.


  10. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Phila, PA
    Current Employee - Store Manager in Phila, PA

    I have been working at Starbucks full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Benefits, Competitive, Great Coworkers, Positive atmosphere, creative environment...

    Cons

    Salary is not as competitive as it should be for amount of responsibility.

    Advice to Management

    Great Time Management skills are essential for this position, very fast paced and challenging,


  11. Shift supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Drexel Hill, PA
    Former Employee - Shift Manager in Drexel Hill, PA

    I worked at Starbucks full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The benefits were great, flexible scheudle and good insurance

    Cons

    Too many changes, pay wasn't good very inconsistent



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