Starbucks Reviews

Updated July 27, 2015
74 reviews filtered by
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3.8
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Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
48 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

74 Employee Reviews

Sort: Popular Rating Date
  1. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Vancouver, WA
    Current Employee - Shift Supervisor in Vancouver, WA

    I have been working at Starbucks (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You only have to work 20 hours a week to qualify for benefits, and their compensation is fairly competitive.

    Cons

    It is retail, so there will be some drudgery involved that goes along with that.


  2. Great job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Portland, OR
    Former Employee - Barista in Portland, OR

    I worked at Starbucks part-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible with school schedules, provides benefits, vacation time, free coffee! Opportunity to meet new friends and great co-workers.

    Cons

    Customer service always has its ups and downs, but overall it was a good learning experience.

    Advice to Management

    Stay consistent with scheduling


  3. Fun & Tips make it worth it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Portland, OR
    Current Employee - Barista - Starbucks in Portland, OR

    I have been working at Starbucks full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Free drinks, free food item during shift, fun co-workers,seems simple enough to move up- encouraging management

    Cons

    customer service always has its bad times, have a college degree - not super satisfying, scheduling is only consistent if youre a shift,

    Advice to Management

    Better scheules. Train everyone the same.


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  5. Great Employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Portland, OR
    Former Employee - Barista in Portland, OR

    I worked at Starbucks part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The best parts of working here are the benefits (so many!), friendly co-workers, schedule, work environment

    Cons

    Like every job, there are some people who you don't particularly want to work with. But really it's a great job.

    Advice to Management

    A little bit better communication would be appreciated. Sometimes things are so hectic, and that's why it's important to stay on top of things.


  6. Nice place, but I wouldn't want to work there.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista Trainer in Beaverton, OR
    Former Employee - Barista Trainer in Beaverton, OR

    I worked at Starbucks part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good part time work with nice benefits if you don't expect any significant return. Generally, a high regard for product and customers.

    Cons

    Narrow definition of leadership keeps hard workers down and creates a wide skills gap among Baristas, leading to an inconsistent customer experience. It is my observation that retaining valuable employees is not a priority. The expectations of corporate and the reality of what is acceptable are too widely separated, and the company's political presence is disconcerting and alienates a good many customers and workers.

    Advice to Management

    Take responsibility for your store and make sure your shifts are carrying out YOUR instructions. You can't make progress if every supervisor is trying to do their own thing. Place less importance on making unnecessary changes in the store, and emphasize craft and service.


  7. Amazing Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Happy Valley, OR
    Former Employee - Barista in Happy Valley, OR

    I worked at Starbucks full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The benefits are great here. The team became a family to me during the four years I worked for the company. I would definitely recommend this company.

    Cons

    The interview process was longer than I expected but besides that I loved the company.

    Advice to Management

    I loved my managers. They took all of us into consideration and really worked hard to create a family feel at work. It was fabulous.


  8. Good student job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Portland, OR
    Former Employee - Barista in Portland, OR

    I worked at Starbucks (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Customer focus, good benefits, potential to move up in the company.

    Cons

    Early hours, can be hard to achieve minimum hours to receive benefits if going to school.


  9. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Portland, OR
    Former Employee - Supervisor in Portland, OR

    I worked at Starbucks (More than 5 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    The job provides great benefits, networking opportunities, great social experience, and student schedule flexibility.

    Cons

    Schedules can be a mess, pay rate is a rough, high expectations for little compensation. Your experience can made or broken depending on store manager personality.

    Advice to Management

    Sensitivity training should be required after so many years of work. The longer a store manager has been with the company the less they care about their partners and the work they do.


  10. Helpful (1)

    Post-grad barista experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Gresham, OR
    Former Employee - Barista in Gresham, OR

    I worked at Starbucks full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As everyone knows, Starbucks takes care of its employees! Though I didn't take advantage of them, part-time and full-time partners were offered health insurance and stock investment after one year. (Not to mention the free coffee.) I enjoyed the fast paced nature of the job, and the ample opportunity for customer interaction.

    Cons

    It's retail, so naturally you deal with nightmare customers and some incompetent/immature coworkers. I was there for a year and was given several opportunities to move up, but I know others who have attempted to move into management after working for the company for 8+ years and were repeatedly denied the opportunity. (Also...minimum wage...)

    Advice to Management

    Work on developing your people at the lowest level and it will pay dividends!


  11. It's an ok job, not a ton of room to grow.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Vancouver, WA
    Current Employee - Store Manager in Vancouver, WA

    I have been working at Starbucks

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Grow your own team, rewards for driving results. Great benefits, free coffee, and ASU is great if you need to get a degree.

    Cons

    Senior management is swamped, not always able to follow through. Pay is lower than expected, 401 company contribution has decreased considerably.

    Advice to Management

    Follow through with plans,



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