Starbucks Reviews in Portland, OR Area

Pros

the people i work with

work/ life balance

product

Cons

can be difficult to improve processes/ situations
numbers/ reporting
salary

Advice to Senior Management

Howard displays leadership courage every day...take his lead and act as he would. Make decisions courageously and lead with the best intention of others in mind.

Pros

Lots of perks, social, free coffee, good insurance for part time workers

Cons

Rotating schedule, lots of memorization, hard to get shifts covered for illness

Pros

Customer service experience, coffee knowledge, free drinks, friends, working as a team to complete tasks

Cons

terrible pay, rude customers, benefits if you're lucky enough to get the hours to qualify, training is hard to come by unless you keep asking continuously.

Advice to Senior Management

Atleast pay your "partners" enough to support themselves. Allow employees to take left over marked out food, if it's going to be tossed out anyways and not be donated. Such a waste!

Pros

Because it is a great place to work and it has a lot of opportunities and many chances for you to improve your current economic status

Cons

Because it is hard and has a lot of work and u have to work every day of the week

Advice to Senior Management

I advice you to get a good diploma from a great university and gain a lot of knowledge on business matters

Pros

*Free Coffee, while on the job
*A discount
*Weekly freebies (a pound of coffee or box of tea, which can make great gifts)
*Benefits, even with part-time employment
*Working with cool, cultured people

Cons

*Getting up at 4:00 in the morning sometimes
*Not being able to hear people that order drinks in the drive-through (especially over the steamers)
*Being disrespected by customers (boy are people grouchy before they've had their coffee!)
*A fast-paced environment can be quite stressful, at times
*It sucks to make frappuccinos

Advice to Senior Management

Your training program is excellent, so don't change a thing there. Stop giving promotional preference to your "favorites" ... this regularly occurred at more than one location that I worked at!

Pros

-Great benefits with at least 20 hours a week
-Fast paced environment
-Make friends and generally have a good time (for being at work anyway)
-Free espresso until your eyes fall out
-A pound of free coffee or box of tea every week
-Recognition for a job well done
-Pay raise every six months
-About $2/hour in tips (depending on the store and time of year)
-Flexible schedule
-Easily advance in the company

Cons

-Horrendously rude customers that treat you like dirt
-On your feet all day
-You smell like coffee/spoiled milk all the time
-Very early hours (4am shifts)
-Can be boring doing the same thing every single day
-Selling promotional items (this one really sucks)

Advice to Senior Management

Usually pretty good. It's hard to adjust to a new manager but once you do everything is alright.

Pros

Great health benefits with 20 hr week minimum, great discount and free drinks while you work. Management is very great

Cons

Difficult training and very fast paced and stressful work environment, district management not very good. Dress code is somewhat strict

Advice to Senior Management

The management is pretty good, you always get great feedback about your work performance. They motivate you to do your best

Pros

Getting to know many people, both the ones you work with and the ones you get to know over the years by them coming in. Being a teacher and seeing people succeed that you have coached and taught.

Cons

As with any compney in our challenging times, there have been changes, quick and sometimes not that well executed. It is what you expect with a retail company however

Advice to Senior Management

No real advice to give. They do what they can when they can. I know that they love their job just as much as the people within the stores.

Pros

Free coffee, fun employees, meet lots of people, shifts go by quick, after 3 months its extremely easy, fun competitions

Cons

Management/Upper management TERRIBLE, pushed up-selling and making money way too much, Felt pressured, Too many changes constantly, Frequent angry customers.

Advice to Senior Management

Focus AGAIN on employee happiness, not how many pounds of beans we sell. Make a decisions and stick with them.

Pros

Great Atmosphere
Good Benefits
Free Coffee!
Social Relevance

Cons

Consistent Feedback
Clear and Concise Communication

Advice to Senior Management

Focus on customer interactions and recognize those who provide the best experience to those valued customers. Keep the culture rooted in service, not retail.