Starbucks Reviews in Raleigh-Durham, NC Area

Pros

medical, dental and vison benefits, treats employees well, 401 K, nice work environment, good employee relations, easy work responsibites, learn neccessary skill sets, 30% discount

Cons

dealing with the public, less pay for work performed, high stress atmosphere, early hours, close working environment with coworkers, 30 % discount

Advice to Senior Management

asked to work at the last minute,

Pros

the benefits!!! I got medical and dental for only $19 every two weeks!
you get free drinks while working and a free pound of coffee weekly. You build relationship with some great customers. Basically, networking can help in getting a way better job because most of these customers are professionals and business people. Starbucks Coffee is worldwide so you can transfer anywhere in the country. You can also pick up extra hours from other employees from other stores in the area. You get tips weekly. They can be between 50 cents to 2 dollars depend on how busy the store is. They are really helpful as gas or lunch money.

Cons

No opportunity to grow! they don't support education so if you're a student, you can't get a promotion because they want you to devote 24 hrs of your day to them. It's unacceptable to be sick because they won't let you call sick. They will hold you responsible to find someone to work for you even if you're very very sick. You work like a janitor. Taking trash out constantly, swiping, mopping and cleaning after customers every 10 minutes. Washing tuns of dishes like you were a dishwasher at a restaurant. Some of the supervisor act like they're God, like being a supervisor is like being a CEO or something. Employees don't like to go by the book when it come to making customers drinks the right way. They give customers decaf coffee whenever they feel like it!

Advice to Senior Management

Stop being cheap with the raises! 22 cents after 6 months is just wrong, especially when i am told by my manager that i am the best worker there.

Pros

Free 1lb of coffee per week, health benefits for employees working average of 20 hrs per week, 20% employee discount on store merchandise. Time off requests honored 100% of the time in my experience.

Cons

Inflexible scheduling, especially regarding shift supervisors, but also making it difficult for baristas to get their required 20 hours per week for benefits. More times than I can count on both hands co-workers have fallen 30 minutes to an hour short over the quarter due to strict clocking in and out procedures. Shift Supervisors are given entirely disproportional increase in work to increase in pay. As a shift, I was called in more than once at 6am due to another shift not showing for work. Harassment complaint made to manager handled completely inappropriately.

Advice to Senior Management

Focus on coffee and customer service rather than weird new non-coffee items, breakfast included. Pay supervisors relative to responsibility.