Glassdoor is your free inside look at Starbucks reviews and ratings — including employee satisfaction and approval rating for Starbucks CEO Howard D. Schultz. All 2,378 reviews posted anonymously by Starbucks employees.
85% of the CEO
Howard D. Schultz
Current Employee – been working at Starbucks full-time
Pros – Great working atmosphere. The position offers the opportunity to better connect with partners and to better share the Starbucks Experience with those partners and customers.
Cons – Sometimes the position can cause a higher level of stress to appear. The stress can be caused by the strong emphasis to extend the Starbucks brand even though store staffing might be at a minimal; which makes things a little more difficult.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-20 00:16 PDT
Former Employee – worked at Starbucks
Pros – The benefits for the company were nice.
Cons – work life balance was difficult without any kind of fixed schedule.
Yes, I would recommend this company to a friend
2013-05-20 16:14 PDT
Former Employee – worked at Starbucks part-time for more than 3 years
Pros – Really fun work environment, fun people, free drinks, free coffee every week, thorough training by the company, pretty flexible hours.
Cons – Pay caps out at a certain point, customers can be extremely difficult and very mean, the ways that drinks are made change often, there are always new seasonal drinks to learn.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-20 19:19 PDT
Former Employee – worked at Starbucks part-time for more than a year
Pros – The company really does believe that investing in its employees is a big priority. From being called "partners" to providing full healthcare benefits to part-time employees, you feel respected no matter what your title is.
Cons – very low starting wage, and promotions came with low salary increased at the store level. Working there, you discover just how unhealthy many of the product are.
Advice to Senior Management – keep up the good work!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-20 10:08 PDT
Current Employee – been working at Starbucks part-time for more than a year
Pros – BENEFITS ROCK Fun partners, and good training!
Cons – They say the promote from within but after talking to many shifts and other partners they tend to hire outside for higher up positions like management.
Advice to Senior Management – Needs to be more competitive within the store. Promotions should be something that is able to be earned.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-18 19:51 PDT
Current Employee – been working at Starbucks part-time for more than a year
Pros – Fun work place. They have amazing benefits. I don't work for the company anymore and i still pay 20% of my phone bill.
Cons – morning rush, angry customers depending on location
Advice to Senior Management – more opportunities to move up in the company
Yes, I would recommend this company to a friend
2013-05-17 08:21 PDT
Former Employee – worked at Starbucks part-time for more than a year
Pros – Starbucks has very high standards. They spend a great amount of time to train employees. As an employee you gain outstanding customer service experience. They also work with school schedule because they value education.
Cons – You have to work all holidays the store is open and cannot take time off during November and December. Also, it takes a great deal of time to get promoted.
Advice to Senior Management – Keep up the good work!!!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-18 14:18 PDT
Former Employee – worked at Starbucks full-time for more than a year
Pros – Great management system, great training guides. I became very knowledgeable about coffee and tea in a short amount of time.
Cons – Tired feet at the end of the day.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-15 10:42 PDT
Former Employee – worked at Starbucks full-time for more than 7 years
Pros – They pay relatively well compared to many other companies hiring people with little experience. Since shifts are either in the morning or at night, it's great for kids in college. I spent several years working as a barista and shift supervisor at many different stores and appreciated it greatly. Almost everyone who works there is pretty cool.
There are constantly opportunities for those willing to move up to ASM and SM positions.
Cons – Early mornings, suggestive selling, little flexibility in switching shifts last minute. It can be straining for those unwilling to adapt to customer service jobs...
There really is a lot of pressure to stick with them, which means there might not be time to do valuable internships or gain other experience if you don't want to be a lifer.
Yes, I would recommend this company to a friend
2013-05-15 13:08 PDT
Former Employee – worked at Starbucks full-time for more than a year
Pros – meet tons of people, learn something new everyday through these people, get creative with the drinks
Cons – dry skin from sanitizer, overworked, not flexible hours
Advice to Senior Management – hire more people
Yes, I would recommend this company to a friend
2013-05-16 14:52 PDT
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What's it like to be a partner? Working at Starbucks is a lot like working with friends. For one thing, the people who work here aren't "employees"-we're "partners" because we passionately share common goals and mutual… — Full Overview
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