Starbucks Reviews

Pros

There are great opportunities for advancement, heath insurance, perks card(cheap movie tickets, concerts, discounts at restaurants, ect...) Senior management seems to have a good head on their shoulders. People are mostly fun to work with!

Cons

Customers are a little rough sometimes. And although my overall satisfaction with the company is very satisfied there are people in the company that make me question why they even have a job let alone run a store. My direct manager is a bit of a tool, for instance if given the number 49 and asked what percent that is of 70, this individual wouldn't know how to go about finding it. (49/70=70% for those of you wondering) My manager who is responsible for roughly a million dollar business seriously asked me that very question, although it was with much larger numbers as they were pertaining to the quarterly budget. All said, if this were the only person that I had worked with in Starbucks I would have an entirely different opinion, and as one can clearly see most of the people within the company are more competent as the stock price closed at 49.20 today!

Advice to Senior Management

I would say that senior management needs to value their store partners more. Pay them more, they put up with a lot from very demanding customers and work their tails off to keep the stores clean and provide legendary service. In my opinion and probably the more important reason to pay store partners more is to attract and retain higher quality people. There have been some quality high caliber people that have left the company due to poor pay and broken promises along the way. I also realize it is somewhat inevitable that this will happen when you have people involved in anything.

Pros

Being a barista at starbucks is fun. You get to make someones day by just simply making them a drink. Plus you get all the free coffee you could want. You also get full benefits if you work over 20 hours.

Cons

The main downside is that you dont get paid well. I only get 7.35 plus tips. The tips only equate to about $1-2 an hour.

Advice to Senior Management

I really think that Barista's should be paid more. I agree that you dont need to be overly qualified to work there but the Barista personality is on of the main marketing tools that starbucks uses.

Pros

Schedule flexibility, great benefits, Fun place to work, Ideal for coffee lovers, free coffee, drinks, and great discounts,

Cons

Hard Work, smell like coffee

Pros

Full benefits for part time employees, Free drinks, take home of a pound of coffee or tea a week. The people there make the difference. A lot of smart people that have degrees and just doing it for the benefits.

Cons

It gets highly stressful at times, on your down time or closing expect a lot of cleaning A LOT!!!

Advice to Senior Management

More recognition to partners.

Pros

Great benefits, free coffee and tea, opportunity for growth within the company, extremely fun work environment, always good about time off, and giving you the hours you want/need.

Cons

Have to deal with some of the most disrespectful people ever (customers) who feel that it is acceptable to bark orders at you, and talk down to you; management often does not communicate well with employees; baristas are blamed for a lot that shift managers are too lazy to do.

Advice to Senior Management

Listen to what your employees have to say, no matter how "low" their rank is in your eyes -- they aren't lying to you!

Pros

Great people to work with. great chances to advance.

Cons

because of all of the store closings it is a little harder to get promoted then it used to be because there are not as may store openings.

Advice to Senior Management

listen to your partners! they know more of whats going on in the stores then you do.

Pros

Benefits, salary, availability and flexible.

Cons

the policy about "simply say YES", something you can't do nothing, if we don't have some beverage, and sadly we need to say NO, and then the costumer turns back to us uncomfortable about the situation and demand te policy.

Advice to Senior Management

they can be more strict with the policies.

Pros

Great compensation, Total pay, considering all of the benefits

Cons

Having to work at 3am.

Pros

Pay (for the field). Starts $.90 above minimum, $.40 raise after 6 months, free coffee/ tea "markout" weekly, competetive benefits after 20 hours /week, paid time off after 1 year with company (1 hour for every 40 worked), flexible schedule

Cons

If you are under the 240 hour /quarter limit for insurance, they will drop you like a hot potato, there is a constant emphasis on doing as much as possible with as little coverage as possible, lots of targets for sales (I work in a well performing store, no issues there)

Advice to Senior Management

I understand the need to reduce staffing, but this can get extreme at times. Please empower store managers to staff their stores better.

Pros

Flexible, lively environment with many locations.

Cons

Would like management to consider taking Visa and debit card tips.