Starbucks
3.7 of 5 3,722 reviews
starbucks.com/careers Seattle, WA 5000+ Employees

Starbucks Reviews

Updated Nov 11, 2013

These reviews contributed towards 2014's Best Places to Work recognition. See ratings and reviews for all time.

915 Employee Reviews
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Review Highlights

Pros:
  • "Starbucks offers benefits to all part time employees and has a great 401K plan"
    in 322 reviews
  • "Great benefits that include health insurance after 3 months and a free pound of coffee each week"
    in 163 reviews
Cons:
  • "Work/ Life balance is difficult to achieve beyond the Barista position"
    in 85 reviews
  • "Allow store managers a little more input on the operational piece on how to run the third place"
    in 99 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

1 person found this helpful  

Being a barista has it's challenging moments, but in general it's a great job to start your career.

Barista (Former Employee)
Meridian, ID

I worked at Starbucks part-time for more than a year

ProsThe people can be amazing. If possible, do some research on the store - see what kind of people work there, what the manager is like, and observe during a very busy time like Saturday morning - the people you work with make all the difference. I was fortunate in that I worked with a team of really great people who have remained my friends.

You will almost always have a chance at promotion if you are truly showing up and giving your best every day.

It looks a little better on a resume than McDonald's, Walmart, etc.

ConsWastefulness. I'd say thousands of boxes of edible food go into the trash every day, and that's just a shame.

The art of being a barista seems to be getting lost, what with all the machines that just work at the touch of a button - it makes for more consistent results and not a lot of training time, but a true love of coffee is something you should have going in.

Don't expect to raise a family on barista wages alone.

Advice to Senior ManagementStay connected to what the good baristas really want, and stay true to all the things that made Starbucks great in the first place - including putting partners first.

Yes, I would recommend this company to a friend

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I love this job!

Store Manager (Current Employee)
New York, NY

I have been working at Starbucks full-time for more than 5 years

ProsIt is a great company that really makes it easy to be an employee.

ConsI found it hard to have work life balance,

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Opportunity

Barista (Current Employee)
Fort Worth, TX

I have been working at Starbucks full-time for more than a year

ProsFlexible schedule
Great benefits for part-time
Free coffee - so much free coffee!

ConsLots of gossip
Your experience depends on the partners and manager at your location

Yes, I would recommend this company to a friend

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Starbucks Review

Barista - Starbucks (Current Employee)
Houston, TX

I have been working at Starbucks full-time for more than a year

ProsGood company, basic pay, great hours, consistent breaks

Consknats flying around in the store, long hours on feet, rude customers

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Love, love, love my job.

Barista (Current Employee)
Fort Worth, TX

I have been working at Starbucks part-time for less than a year

ProsI've only been at Starbucks for a few months now.

-Tips. About $30 a week.
-Regular customers can make your day.
-Unlimited free drinks.
-One pound of free coffee a week.
-Plenty of hours to go around.
-Different positions to work, bar, store support, order support, DTO, cold bar..
-If you work morning shift, yes, it's VERY early, 4:30 AM early, but you are off by 10:30AM and have the whole day ahead of you.
-The training, at least at my store, was awesome. From the moment I started, I learned everything about Starbucks, its history, the history of coffee beans, Howard Shultz's story, etc.

ConsThe only cons I can think of are that they started me off at minimum wage, but I've always started minimum wage everywhere thanks to many retail jobs, but from what I hear, there is a .60 cent raise every six months.

Only other con I can think of is you HAVE to find someone to replace your shift for you. Even if you're sick and laying in the hospital, you're expected to call everyone and ask them to work for you, and 90% of the time, they don't want to and you either better be extremely sick, or get hopped up on meds and just go for your few hours.

Advice to Senior ManagementMy Starbucks is listed as the fastest in the nation, average drive through being a 30 second window. My manager pushes us hard, makes unreasonable requests, and constantly makes us move, move, move. At first, it got on my last nerves, but it makes us so much faster. After visiting other Starbucks around town, I saw how slow and unclean other stores were, and it made me appreciate mine much more. So management, don't be afraid to push your baristas for better service, because waiting for your drinks for ten minutes as opposed to 30 seconds makes all the difference.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Barista

Barista (Former Employee)
Hicksville, NY

I worked at Starbucks part-time for more than a year

ProsAwesome management
Room to grow with the company

ConsEarly hours, late nights
A lot of cleaning

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Work hard, flexible and good while in school

Barista - Starbucks (Current Employee)
Berkeley, CA

I have been working at Starbucks part-time for more than 3 years

ProsFlex schedule and great interactions with the public

ConsMicro managing not a lifetime career..just transitional work

Advice to Senior ManagementTrain well and let your employees shine

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Great company to work for if you're a college student. Flexible scheduling and great benefits

Anonymous Employee (Current Employee)

I have been working at Starbucks

Pros-Lots of benefits including a free pound of coffee every week, at least 3 free drinks per shift, and creating all kinds of crazy drinks for yourself
-Flexible scheduling
-Tips
-Meeting all kinds of different people
-Seeing the smile on a customer's face when they get their drinks

Cons-Showing up to work at 4:45am for opening shifts
-Having to deal with difficult customers
-Occasionally burning yourself with hot coffee/milk/water

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A pretty great place if you have a good set of partners on the floor

Barista - Starbucks (Current Employee)
Saint Louis, MO

I have been working at Starbucks full-time for more than a year

ProsYou get to meet some really interesting customers; there is a sort of Zen in the routine of making drinks; there are opportunities to move up if you are persistent; the culture and attitude in the stores is generally great!

ConsPeak hours can be very stressful if the shift supervisors aren't organized; there is a lot more cleaning than you would ever expect; one bad customer can throw off a whole morning of positive attitudes and successful orders

Advice to Senior ManagementSuggesting to SMs that regular meetings be had with baristas as well as shifts will help with communication, and communication between dayparts needs to be promoted for a happy shift for both openers and closers

Yes, I would recommend this company to a friend

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Gave me the opportunity to grow up and be a store manager.

Anonymous Employee (Current Employee)

I have been working at Starbucks

ProsNetworking, free coffee and ability to move up.

ConsContinual changing of priorities and sales goals.

Yes, I would recommend this company to a friend

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