Starbucks

www.starbucks.com
Profile Unclaimed

Starbucks Reviews

Updated March 3, 2015
Updated March 3, 2015
5,615 Reviews
3.7
5,615 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,707 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)


Cons
  • Work-life balance is nearly impossible to achieve until you've gained experience (in 131 reviews)

  • While I was with the company, there was a huge turnaround with district managers (in 140 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in DeKalb, IL
    Former Employee - Anonymous Employee in DeKalb, IL

    I worked at Starbucks

    Pros

    Free Drinks, Nice Co-workers, Tips,

    Cons

    They overworked the hell out of there employees. It would be 1 employee for about 4 hours! It was too much for one person to do! While the Supervisors did nothing!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Good benefits, very low pay. Unless you're a kid, take another job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Chicago, IL
    Current Employee - Barista in Chicago, IL

    I have been working at Starbucks

    Pros

    They offer decent benefit, but the pay I'd so low it's tough to afford.

    Cons

    Super low pay. After 2 years and 3 raises with the company I only made 9.50 an hour, as a fulltime employee I only made 16k a year which was an adjustment to say the least. The hours are rough, getting up at 4am everyday for such low pay is tough, customers are rude, and if you think it's going to be an easy job, think again. It's tough, prepare to earn your keep, constant moving, it's never slow.

    Advice to ManagementAdvice

    None, it's a job for kids. Teaches appropriate skills that can be used in future endeavors.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Depends on management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks (less than a year)

    Pros

    Free drinks that's about it.

    Cons

    Awful management who didn't work with hours talked about in the interview. Also didn't properly train any of the new staff then got mad when things weren't done to their standards.

    Advice to ManagementAdvice

    When stores have really high turn over rates you should probably be taking a look at the management at that store.

    Recommends
    Negative Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Aweful place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks in Fort Worth, TX
    Former Employee - Barista - Starbucks in Fort Worth, TX

    I worked at Starbucks full-time (less than a year)

    Pros

    I enjoyed the actual job it was fun to learn all the different ways to make beverages

    Cons

    Management was aweful, I was told when I was hired I'd have to train during morning, however now matter how many time I asked I was always lied to and told they would fix it next time. The staff was also very entitled and rude.

    Advice to ManagementAdvice

    You really need to work on how you treat employees, I gave my all, and was only asked for more. My manager had no Idea how to manage a schedule or keep it updated.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 2 people found this helpful  

    "You can't sit with us"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Data Administrator in Seattle, WA
    Current Contractor - Data Administrator in Seattle, WA

    I have been working at Starbucks as a contractor (more than a year)

    Pros

    Hello - COFFEE. And you get tons of it! Also, it is a pretty great thing to slap on the resume.

    Cons

    This is the cliquiest place I have EVER worked. You can try and work your best; stay late, get in early, work well and get your tasks done even before the due date - but if you don't know "so and so" then you don't matter. No one recognizes you. (Granted, I was a CW, but COMMON. I am still a human being, and am still a hard working employee).

    Advice to ManagementAdvice

    Don't let the "newbies" feel like they can't give any input, or can't even reach out to people to make connections. I have tried on multiple occasions to reach out to people, and just ask how they are or give them a SMILE, and don't get anything back!
     I was treated like I was worth nothing and expendable. It was a double standard; I was told on multiple occasions by my manager to connect with people, and by doing that, I would get hired on as a partner.
     Kind of hard when A) your manager doesn't even bother to introduce you to people, even when you're sitting in a meeting, and B) when no one even wants to know your name.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    i liked it but it didnt work for me

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks

    Pros

    i liked the job a lot

    Cons

    it was wierd hours for me to work

  8.  

    Do not work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Chicago, IL
    Current Employee - Shift Supervisor in Chicago, IL

    I have been working at Starbucks

    Pros

    Free drinks are a plus
    Free food is a plus

    Cons

    Horrible pay
    Horrible environment
    No advancing, they stick you in the corner and ignore you.

    Advice to ManagementAdvice

    Don't be the worst managers ever
    A monkey could do their jobs
    They're pompous

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Ok benefits if you don't mind pretentious customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks
    Former Employee - Barista - Starbucks

    I worked at Starbucks

    Pros

    Can be fun but hours can be crazy and varied, including closing at 11 pm and back at 4 am

    Cons

    Work Life Balance, promotions not likely

    Advice to ManagementAdvice

    Never schedule a Clopen

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Company has changed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista, Shift Supervisor in Milwaukee, WI
    Former Employee - Barista, Shift Supervisor in Milwaukee, WI

    I worked at Starbucks

    Pros

    Benefits, environment, customers, free coffee

    Cons

    personal growth, expectations, freedom, micro-management, labor cuts, inconsistent schedule, low support from district management, poor customer service expectations, sales quotas

    Advice to ManagementAdvice

    personal days, personal growth, monetary reward for sales, less focus on cutting labor, more focus on customer service, more than minimum wage, no caps on salaries for supervisors/baristas, value seniority

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Didn't know I applied at McDonalds

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Phoenix, AZ
    Current Employee - Barista in Phoenix, AZ

    I have been working at Starbucks part-time (more than 3 years)

    Pros

    There is medical benefits, and long term benefits if you're willing to face Seattle and pray to the siren three times a day.

    Cons

    Most benefits are a PR scam, as if to say "look how awesome and unWalMart we are to our partners". The ASU thing is a joke and the new awesome raises came out to a little over 2%. Training is poor and getting rid of deadbeat partners is next to impossible, so get used to being surrounded with ineptitude. The company favors perky dimwits over people who get results when looking to promote.

    Advice to ManagementAdvice

    Promote managers instead of "yes" men and don't be stingy with raises and labor.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Starbucks? Share Your Experiences

Starbucks

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.