Starbucks

  www.starbucks.com
  www.starbucks.com

Starbucks Reviews

Updated December 22, 2014
Updated December 22, 2014
5,133 Reviews
3.7
5,133 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,456 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)


Cons
  • Work-life balance is nearly impossible to achieve until you've gained experience (in 131 reviews)

  • While I was with the company, there was a huge turnaround with district managers (in 140 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very fast paced, enjoyable job for a plethora of people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks
    Current Employee - Barista - Starbucks

    I have been working at Starbucks part-time (less than an year)

    Pros

    Many of the other baristas, shift leads, and my manager are truly great people. Everyone seems to be optimistic and happy with their work. Customers are usually very friendly and many tip. Great balance between work and school (especially college).

    Slightly Above minimum wage pay
    Free drink each break
    Starting in January, one free food item
    Tip sharing
    30% Starbucks merchandise
    Stock in Starbucks after a set amount of time

    Wonderful experience for working at Starbucks.

    Cons

    The only downsides to working at Starbucks is the occasional, rude and angry customers that will test your patience; and the fast pace at which you must learn.

    Advice to ManagementAdvice

    It would be nice to see the upper management visit the stores occasionally.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sometimes the grass only seems greener

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks

    Pros

    Culture, senior leadership, coffee, mission and values

    Cons

    Can feel like just a cog in the machine

    Advice to ManagementAdvice

    Stop setting too many top priorities and working the lower level partners (employees) to unrealistic deadlines

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It's not worth the pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Redlands, CA
    Current Employee - Shift Supervisor in Redlands, CA

    I have been working at Starbucks

    Pros

    Flexible schedule, great experience

    Cons

    Forced into not taking breaks, staying late, manager favoritism

    Recommends
    Negative Outlook
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  5.  

    great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Woodbridge, VA
    Former Employee - Barista in Woodbridge, VA

    I worked at Starbucks part-time (more than 3 years)

    Pros

    fun working environment, free coffee, good benefits

    Cons

    changing schedules, very busy, physical job that included mopping floors and picking up tables and chairs

    Recommends
    Positive Outlook
  6.  

    Great company at the top and bottom, missing some pieces in-between

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Starbucks

    Pros

    Benefits, people, culture, fast paced environment.

    Cons

    Ambiguity, lack of upper management support.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I love this company but it has its flaws.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager in Baltimore, MD
    Current Employee - Shift Manager in Baltimore, MD

    I have been working at Starbucks

    Pros

    Benefits for part time and full time, 40 hour weeks if wanted, flexible to an extent, paid time off, stable company, decent pay for shift supervisors

    Cons

    Having to be at work at 430am, not always guaranteed time off even for medical reasons, hard to move up after shift, customers and higher ups aren't the nicest people, can never call out

    Negative Outlook
    No opinion of CEO
  8.  

    Great Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks

    Pros

    Nice people friendly & cool

    Cons

    Long lines wait a long time

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
  9.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks

    Pros

    Motivating staff, great benefits, great customer interaction

    Cons

    Other than smelling like steamed milk there arent any!

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Quincy, IL
    Current Employee - Store Manager in Quincy, IL

    I have been working at Starbucks full-time (more than 5 years)

    Pros

    The benefits, treating with respect, their people are important and what they do fornthe community, environment and coffee farmers.

    Cons

    Early mornings, holidays, and very repetitive daily tasks.

    Advice to ManagementAdvice

    Labor doesnt cover time to do things right. It forces shortcuts. Store Managers can manage better if allowed to not be a Barista.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I really enjoyed working here....very friendly co workers and management team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks-Barista in New York, NY
    Former Employee - Starbucks-Barista in New York, NY

    I worked at Starbucks full-time (more than 3 years)

    Pros

    Lots of benefits and perks............flexible work schedule......tips and you get the taste all the drinks.

    Cons

    Having to work in the morning rush......a lot of confusion and mix up.....
    Having to put all the tips in a box and distribute it according to how many hours you work....instead of the individual receiving all the tips the customer gives them.

    Advice to ManagementAdvice

    Raise of salary
    More employee discount

    Recommends
    Neutral Outlook
    Approves of CEO

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