Starbucks Reviews

Updated July 3, 2015
6659 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.8
Rating Trends
Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
4,186 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

6,659 Employee Reviews

Sort: Popular Rating Date
  1. Great place to work in food service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Acton, MA
    Current Employee - Anonymous Employee in Acton, MA

    I have been working at Starbucks part-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    My experience at Starbucks has been largely positive. They are a company that cares about their employees. It is a food service type job so the pay for lower level workers is not great but depending on how tips at your store are the wage could be better than some other places. The biggest pros are health insurance, stocks, and corporate structure. Also if you can move up to store manager you could make about 50 K a year more or less, depending on what market you are in.

    Cons

    It is a business built on people. If the people you work with suck then your experience will suck. I have been fortunate to mostly work with good people. Had an experience with a bad manager which the company dragged its feet with but eventually rectified the situation.

    Advice to Management

    Pay attention to who you hire as store manager, not everyone is capable of handling the pressure and keeping themselves sane.


  2. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pay is above minimum wage. Health benefits, matched 401k, stock plan and dental are awesome perks for only working part time

    Cons

    Pay is not enough to make up for the stress that starbucks can put on its employees


  3. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Davie, FL
    Current Employee - Shift Supervisor in Davie, FL

    I have been working at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Incredible company to work for, they go above and beyond for their partners. Full benefits for part--time partner, they even give you stocks in the company when your hired.

    Cons

    You will be standing most of your shift. Good shoes are a must!!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Barista

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista
    Former Employee - Barista

    I worked at Starbucks full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Getting to know the fast food experience and being able to get free drinks before, during, and after your shift.

    Cons

    The people I worked with were rude, management was terrible, and the customers were impatient.


  6. Not Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The benefits are quite good even for part time hours
    Booking time off was easy if you do so in advance, at least with my manger
    Good work life balance when you're a student

    Cons

    Pay is low compared to other jobs with similar responsibilities
    Management can be quite demanding with sales targets and goals when this isn't a sales job

    Advice to Management

    Hire people with common sense to make operational decisions


  7. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Midland, MI
    Former Employee - Barista - Starbucks in Midland, MI

    I worked at Starbucks full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It was a positive environment

    Cons

    Sometimes difficult to take time off


  8. great family/work balance company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Panama City, FL
    Current Employee - Anonymous Employee in Panama City, FL

    I have been working at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great working atmosphere....free coffee and lunch during scheduled shifts, share in company's stocks and 401 k ,college tuition assistance, full-time benefits for part-time work, flexible schedule, great family/work balance, paid vacation, 30% discount on drinks, food and merchandise, discounts from other companies thru partner perks program, health and life insurance , weekly tips,and many more.

    Cons

    getting up earlier than the sun to start work if you work an opening shift.


  9. Lost a hard worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Starbucks gives you a feeling that you are part of something big and working with my co-workers everyday made the day go by a little faster.

    Cons

    When steeping down from supervisor the company gives you a major pay cut as if the work you put in towards the company did not amount to anything. I soon realized for a lot of my fellow co-workers who stepped down got the same treatment. The new review system has nothing to do with your work only if the store as a whole has profited and went from twice a year to just once a year.

    Advice to Management

    Bring back the old review/raise system. I left cause I could not picture my self working hard for a company and not get any thing for it.


  10. Great Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor
    Current Employee - Shift Supervisor

    I have been working at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love the Starbucks culture! Great people with an awesome mission!

    Cons

    I loved everything! No Cons for me!


  11. Underpaid and under valued

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks part-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Starbucks will work with your schedule if you have children, and sometimes if you're a student. It's a good job to get you by while you look for something more stable and fulfilling.

    Cons

    A lot of opportunity to move up from barista to shift supervisor. Anything higher is almost impossible and rarely will they promote a partner to a corporate position. They do not pay well, but pride themselves on the fact that they make up for it with perks and discounts.

    Advice to Management

    Train your employees better, make your expectations clear, don't insult them with 18 cent raises.



Showing 6,659 of 6,696 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.