Starbucks Reviews

Updated July 30, 2015
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6,939 Employee Reviews

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  1. Good First Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Puyallup, WA
    Current Employee - Barista - Starbucks in Puyallup, WA

    I have been working at Starbucks part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    In my experience, my manager was excellent at making sure everyone got the hours they needed within their preferred schedule. I've also found that working for such a well known company is a great conversation starter when looking for other positions. Within six months I earned an 85 cent pay raise and make over $2,000 in TIPS annually. This is a great job for launching your professional career and the company really encourages and cares about the success of its employees.

    Cons

    I don't have many qualms aside from the generic customer service grievances, but I did have some issues with unrealistic standards expectations. For example, it was expected that our drive thru window times were at thirty seconds per car during peak (6am to 11am for my store). This may sound reasonable, but when the company and customers expect a certain quality of service, it is difficult to maintain window times and pump out the high quality drinks the customers are anticipating when we have such a high level of traffic and not enough space, equipment or employees.


  2. Ast manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Quincy, IL
    Former Employee - Assistant Store Manager in Quincy, IL

    I worked at Starbucks full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benifits are obviously great- and there gotten better since I left too. Great health, vision, dental, maternity and even college benefits. Somewhat flexible schedule. Decent pay

    Cons

    They talk a lot about opportunity to advance and while I was offered a manager position, I really wanted to go to corprate. I don't think that's a common jump and no one wanted to help me make it.

    Advice to Management

    Be honest about career paths and chances to go outside of store management. Take into account cost of living more when offering promotions (I was offered a promotion for only 5k more but to a much more metro area so it really would have been a pay cut.)


  3. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Myrtle Beach, SC
    Current Employee - Barista in Myrtle Beach, SC

    I have been working at Starbucks part-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very easy, fast paced, corporate managers come in every now and again and make sure everyone is kept up to speed

    Cons

    Customers can be rude, not many benefits if you work at a licensed store.

    Advice to Management

    Do your job, don't put it all on your shift lead.


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  5. store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Starbucks (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great communication, much appreciation for recent partner investment

    Cons

    Salary for workload, recognition consistency

    Advice to Management

    Continue investing in your store manager and district manager roles - it is clear the roles have increased in complexity and the financial reward should reflect.


  6. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Shift Supervisor in Plano, TX
    Current Employee - Lead Shift Supervisor in Plano, TX

    I have been working at Starbucks full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great staff. Great customers. Great experience.

    Cons

    Pay isn't worth the work for either baristas or supervisors.


  7. Starbucks was the best first job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They can help pay for college, they do give good benefits, they encourage a motivating,positive atmosphere.

    Cons

    I was with the company for a few years and have worked in a couple different stores , my favorite experience were when I had great leaders who were motivated therefore motivating but some were horrible and it seemed like some managers would take their authority as a "as long as my paperwork checks out then I can treat my team how ever I want" so I think maybe better management training with managerial communication practice.


  8. Lots of work, lots of opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Since my store is licensed (not corporate) the paid time off is incredible. After being on the books as a full time employee for a year we get lots of PTO and each year we get about 10 more hours than the year prior. Also our our raises are only yearly but very substantial. I like that there is always room to grow into a higher position and you learn something new every day.

    Cons

    Low staffing and some of the company policies are ridiculous but if you just suck it up and don't lose your cool you'll be taken care of.

    Advice to Management

    Keep enough staff to allow barista trainers to be strictly training during their shifts instead of having to run the store at the same time.


  9. Just Fine

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits 401k Really Nice customers Teamwork The people who work there are really nice to be around and I enjoyed working there

    Cons

    The customers who were super picky and had to have their drinks this way or that were very annoying to have to serve


  10. Coffee Master

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coffee Master in Tacoma, WA
    Current Employee - Coffee Master in Tacoma, WA

    I have been working at Starbucks part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexibility, opportunities for growth, etc.

    Cons

    Early and late hours, weekends, etc.

    Advice to Management

    Create a better team environment


  11. Barista

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks

    Pros

    I enjoyed the consistent hours and the relatively friendly staff. I learned a lot about coffee production from the job.

    Cons

    I disliked the aggressive management and rude nature in which I was addressed during training. I also hated the number of drinks that are incorrectly named at Starbucks



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