Starbucks

  www.starbucks.com
  www.starbucks.com

Starbucks Reviews

Updated November 20, 2014
Updated November 20, 2014
4,978 Reviews
3.7
4,978 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,375 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 442 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 221 reviews)


Cons
  • Work-life balance is nearly impossible to achieve until you've gained experience (in 128 reviews)

  • While I was with the company, there was a huge turnaround with district managers (in 135 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great for my first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks in Baltimore, MD
    Former Employee - Barista - Starbucks in Baltimore, MD

    I worked at Starbucks part-time (more than an year)

    Pros

    Tips every week was good (depending on area).
    The benefits and the people I worked with are the best.
    They also had an scholarship you can take, too.

    Cons

    Management was awful.
    Customers talked to you any way.
    Didn't really care about the employees

    Advice to ManagementAdvice

    just unprofessional.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Quick paced, challenging and high energy place to work and grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks
    Current Employee - Barista - Starbucks

    I have been working at Starbucks part-time (more than 8 years)

    Pros

    Work place environment is great and the benefits the company bestows on employees is AMAZING.

    Cons

    High expectations for even basic employee. High stress at times

    Advice to ManagementAdvice

    Direct, clear and concise instructions to employees. Maybe even a bit more "strict" and consistent with rules (holding people to the rules)

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Wichita, KS
    Current Employee - Barista in Wichita, KS

    I have been working at Starbucks full-time (more than an year)

    Pros

    Starbucks offers very flexible scheduling, great benefits, and room for growth. They are also great at listening to the partners (employees). Thanks to this we have a better dress code, and raises on the way.

    Cons

    Some cons and be the way the customers treat you, and it does take a while to get use to the fast paced routine for some.

    Advice to ManagementAdvice

    I feel like management is doing a great job. I would like to see better action taken for those employees that are not working as hard or stick to bad habits in the stores.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    I made great memories, most customers were all right, and the work wasn't difficult or hard to remember.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Laguna Niguel, CA
    Former Employee - Barista in Laguna Niguel, CA

    I worked at Starbucks part-time (less than an year)

    Pros

    Easy work, nice atmosphere, decent pay, great benefits

    Cons

    Always on your feet, long shifts

    Advice to ManagementAdvice

    Be more flexible with breaks, don't force employees to be sales people

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company, great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Fort Lee, NJ
    Current Employee - Shift Supervisor in Fort Lee, NJ

    I have been working at Starbucks part-time (more than 3 years)

    Pros

    Really good place to work, lots of benefits, starbucks offers good opportunities for students.

    Cons

    Customer always comes first even before employees. So if a customer has it out for you be prepared to be fired !

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    love the regular customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks

    Pros

    Very social, positive atmosphere! Easy to promote.

    Cons

    Early, early mornings; not too much of a work/life balance

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    They have my back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Sacramento, CA
    Current Employee - Barista - Starbucks in Sacramento, CA

    I have been working at Starbucks part-time (more than 10 years)

    Pros

    They are completely flexible around my schedule. We act like a team and I love the family feel I get from working here. The benefits are fantastic and I have a 401k. I love this company

    Cons

    Some situations are stressful with customers. It would be a lot easier if every store got on the same page with pricing and company policies.

    Advice to ManagementAdvice

    Consistency is key!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I absolutely loved working at Starbucks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Syracuse, NY
    Former Employee - Barista in Syracuse, NY

    I worked at Starbucks part-time (more than 5 years)

    Pros

    Amazing benefits (even for part time employees), great culture and working environment, free coffee!

    Cons

    Compensation was low and didn't get great tips.

    Advice to ManagementAdvice

    I had the best manager anyone could ask for. I was very lucky!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Company with Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Winston-Salem, NC
    Current Employee - Shift Supervisor in Winston-Salem, NC

    I have been working at Starbucks part-time (more than 3 years)

    Pros

    An amazing group of people with an consistent positive environment. Lots of benefits. Lots of perks. Wouldn't want to work for any other company. Great for part-time seeking applicants, but also provides the opportunity to grow into bigger roles. Always developing.

    Cons

    Some might be put off by the constant changes Starbucks implements to better themselves.

    Advice to ManagementAdvice

    Continue to listen to your partners! We love seeing response to feedback!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to work if you have a love for coffee and retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Chicago, IL
    Current Employee - Barista in Chicago, IL

    I have been working at Starbucks full-time (more than 8 years)

    Pros

    Free coffee, making espresso beverages, and benefits(stock, 401k, healthcare, paid vacation).

    Cons

    Working weekends, holidays, and getting up at 3:30 am in the morning to open a store.

    Recommends
    Positive Outlook
    Approves of CEO

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