Starbucks Reviews

Updated October 22, 2014
Updated October 22, 2014
4,782 Reviews
3.7
4,782 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,247 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 437 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 220 reviews)


Cons
  • Work-life balance is nearly impossible to achieve until you've gained experience (in 124 reviews)

  • While I was with the company, there was a huge turnaround with district managers (in 135 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    too much polotics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baristo in Ridgewood, NJ
    Former Employee - Baristo in Ridgewood, NJ

    I worked at Starbucks part-time (more than 3 years)

    Pros

    easy work this is to meet the mininmum.

    Cons

    you can't trust management. see above.

    Advice to ManagementAdvice

    make sure everyone has the phone number to the ethics commity.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great crew, not an easy job employee needs to be very detail oriented a team player and able to multi-task.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Atlanta, GA
    Current Employee - Barista in Atlanta, GA

    I have been working at Starbucks full-time (more than an year)

    Pros

    Great benefits, weekly markouts, 401k and insurance for part time employees

    Cons

    Cleaning and low wages, dress code, not a big opportunity for promotion.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Fast paced, great company, wonderful people, awesome product!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Store Manager in Saint Paul, MN
    Former Employee - Starbucks Store Manager in Saint Paul, MN

    I worked at Starbucks full-time (less than an year)

    Pros

    Great people, great product, flexible schedule, develop and manage your own team, given the freedom to run your own business.

    Cons

    Fast-paced, dealing with angry customers, less than ideal work-life balance. work holidays

    Advice to ManagementAdvice

    Communication improvements to all levels of business operations

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Backbreaking work for terrible pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Oakland, CA
    Current Employee - Barista in Oakland, CA

    I have been working at Starbucks part-time (more than an year)

    Pros

    Good coworkers, good benefits, flexible hours

    Cons

    Terrible upper management, mindless and challengeless work.

    Advice to ManagementAdvice

    Start caring about people instead of seeing them as numbers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good culture & a flexible schedule

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks full-time

    Pros

    Starbucks has a very positive culture, as a whole. Schedules are available to suit a variety of needs, be they school, children, a band, etc. The benefits, even to part-time workers, are not only industry competitive, they're exemplary. While it's pretty much impossible to be green when you're dealing with a crop like coffee, Starbucks is making considerable efforts towards sustainability.

    Cons

    Smelling like coffee, old milk, and whatever other nastiness one might encounter. Low compensation, and having to smile while a customer is being unbearably rude (I will acknowledge that this is the fault of that individual, not the company)

    Approves of CEO
  7.  

    Cashier

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks

    Pros

    Great place to work and everyone is nice

    Cons

    No complaints about this job

  8.  

    great team spirit and company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Santa Cruz, CA
    Former Employee - Barista in Santa Cruz, CA

    I worked at Starbucks part-time (more than an year)

    Pros

    Managers and supervisors treat their employees well, and there is an excellent training program for all new workers, and great perks and benefits.

    Cons

    Shifts are physically exhausting, lots of duties and cleaning to be done, and the pay isn't great if you're not making tips at a busy location

    Advice to ManagementAdvice

    Encourage employees to play to their strengths, not push them to be salespeople if that's not their style

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company

    Current Employee - Shift Supervisor in New Orleans, LA
    Current Employee - Shift Supervisor in New Orleans, LA

    I have been working at Starbucks full-time (more than 3 years)

    Pros

    Benefits are great, room for growth within the company, strong leadership team and working for a wonderful and inspiring boss which makes the job a little easier.

    Cons

    I really don't have any complaints besides the District Manager listening to Store Managers instead on focusing on the past and leaving out personal feelings and looking at the bigger picture.

    Advice to ManagementAdvice

    Keep doing a great job and continue to grow your knowledge.

  10.  

    Starbucks Job review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Murrieta, CA
    Current Employee - Barista - Starbucks in Murrieta, CA

    I have been working at Starbucks part-time

    Pros

    This Job has a lot of benefits and my coworkers I work with are amazing

    Cons

    In this job your hours are different every week and you don't always get the hours you request.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Definitely a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks part-time (less than an year)

    Pros

    Everybody from the front line, all your baristas and even your supervisors are friendly, approachable, and ready to answer all of your questions. The team effort experience made it even better.

    Cons

    Most recognition for excellence is internal, but that's expected. Some of the training was a bit ambiguous and not perfectly laid out, as some baristas received more training than others. Regardless, with all the help from your fellow partners and supervisors, you won't get stuck.

    Recommends
    Neutral Outlook
    Approves of CEO

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