Starbucks Reviews

Updated July 1, 2015
47 reviews filtered by
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3.9
Rating Trends
Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
36 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

47 Employee Reviews

Sort: Popular Rating Date
  1. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Barista in Victorville, CA
    Former Employee - Cashier/Barista in Victorville, CA

    I worked at Starbucks

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to work, great tips, and really good coffee at a discounted rate

    Cons

    did not pay enough so i had to find a job that could pay the bills and allow me to go to school at the same time

    Advice to Management

    raises should be better than a couple cents every couple years


  2. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Upland, CA
    Former Employee - Barista - Starbucks in Upland, CA

    I worked at Starbucks

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Usually surrounded by hard workers, coffee, active environment with customers

    Cons

    Usually understaffed, overworked employees, stressed environment

    Advice to Management

    Schedule more people during rush hours and try to make the environment with the employees more enjoyable


  3. Mixed levels of motivation from co-workers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Chino, CA
    Former Employee - Barista in Chino, CA

    I worked at Starbucks part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I loved the friendly atmosphere with most of the customers and co-workers.
    There were free drinks during our shifts and free weekly goodies.
    Gave me a look into being a reliable employee.
    I had very flexible hours, which was important because I am a student.
    Many people recognize Starbucks, and feel like their employees have good customer service.
    Great as a first job.

    Cons

    Unfortunately some of my co-workers were more interested in the check than they were in the job itself so the ease and quality of my shift really depended on who I was working with.

    Advice to Management

    Don't spend all your time in the back room, be vigilant of who works well together.


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  5. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Riverside, CA
    Current Employee - Store Manager in Riverside, CA

    I have been working at Starbucks full-time (More than 10 years)

    Pros

    Great Mission and Core Values

    Cons

    Long hours, minimum wage employees, food and beverage retail.


  6. Great Company with Plenty of growth potential.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in San Bernardino, CA
    Current Employee - Barista in San Bernardino, CA

    I have been working at Starbucks (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is always opportunity to move up in the company and they always provide great benefits and are flexible with school schedules.

    Cons

    It is not an easy job and is very demanding but it is always rewarding and pays off.

    Advice to Management

    Keep doing an awesome job at providing growth opportunities and benefits.


  7. Amazing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Temecula, CA
    Current Employee - Barista in Temecula, CA

    I have been working at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - nice environment
    - Wonderful and friendly co-workers

    Cons

    - if you can't keep up with training then you can't keep up with the store


  8. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Riverside, CA
    Former Employee - Store Manager in Riverside, CA

    I worked at Starbucks

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent pay. Great benefits. Fast paced environment that never gets boring. A lot of resources when needed.

    Cons

    No work/life balance. Perks for Baristas and Shift Supervisors taken out of the Store Manager's quality of life. Have to be available to answer phone and/or come in 24/7. Difficult to hold employees accountable as benefit of the doubt always goes to them.

    Advice to Management

    Support your Store Managers more. Provide more opportunity for growth within the role. Encourage welcoming of outsiders, not just internal partners.


  9. Awesome.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Ontario, CA
    Former Employee - Barista - Starbucks in Ontario, CA

    I worked at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexibility. compensation. hours. overtime. personal holidays.

    Cons

    management depending on store. scheduling can suck if manager doesn't put out in time.

    Advice to Management

    Grow up


  10. Helpful (1)

    The more companies they buy the less the partners get paid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Temecula, CA
    Current Employee - Barista in Temecula, CA

    I have been working at Starbucks (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Are willing to be flexible with schedules/availability

    Cons

    A very small pay increase once a year
    Don't care to give fair and competitive wages to tenured partners
    Constantly hire management from outside instead of promoting from within

    Advice to Management

    Give better pay rates to your tenured partners since they are the face of Starbucks and continue to help the company profits grow. Such a shame that you've managed to cut pay increases literally in half.


  11. Applied for Barista Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Ontario, CA
    Current Employee - Barista in Ontario, CA

    I have been working at Starbucks

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    It is a great company to work for. Make good friendships, great customer service, free drinks during breaks. That was what I researched and had heard from friends who have and are currently working there.

    Cons

    I had applied months ago, and didn't even get an email stating that I wasn't going to get an interview, this giving me high hopes that I would be called for at least over the phone process.

    Advice to Management

    Take the time to talk to or email those who take time out of their day to apply to the company.



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