Starbucks Reviews

Updated April 17, 2015
150 reviews filtered by
  • San Francisco, CA Area
  • Any Job Title
3.6
150 Reviews
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
101 Ratings

150 Employee Reviews

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  1. Fair and Square lives up to its name

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in San Francisco, CA
    Current Employee - Senior Manager in San Francisco, CA

    I have been working at Starbucks full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Smart people, great communication, even between departments, and core understanding that quality over quantity is preferred.

    Cons

    Occasionally recruit 20th mindsets who tend to bring the whole team down with mill mentalities.

    Advice to Management

    Tighten up on recruiting

  2. There are great benefits, but not enough pay for what is expected of you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Livermore, CA
    Former Employee - Shift Supervisor in Livermore, CA

    I worked at Starbucks full-time (more than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    benefits, weekly coffee markout, works with school schedule/second job

    Good for students or people who have another job. They work well with your availability.

    Cons

    low pay, irregular schedule, poor management

    I would not recommend this as a career. It's extremely demanding and working 40 hours a week really takes a toll on you.

  3. It's been a learning experience in building work ethics, social skills, and learning good time management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Colma, CA
    Current Employee - Barista - Starbucks in Colma, CA

    I have been working at Starbucks part-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It's one of the better jobs out there that helps you build your social skills, especially if you are an introvert. It gives you opportunities to connect with people in the area. It helps your build patience during difficult situations.

    Cons

    There are unreasonable customers at times, but you will learn that there is nothing to fret about. The pay is not minimum wage, but with the amount of work you have to do, you may feel as though you are being underpaid.

    Advice to Management

    The training could be improved since the more experienced partners/employees are bound to leave for other job opportunities. This leaves very few experienced employees with a majority of inexperienced employees that takes up time that could be spent on customers and store maintenance.

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  5. Starbucks Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Store Manager in San Francisco, CA
    Former Employee - Starbucks Store Manager in San Francisco, CA

    I worked at Starbucks

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Great benefits
    -Plenty of tools to support your role
    -You control your store environment (mostly)
    -You get to develop your partners and better their lives
    -RMT training is actually very useful across business
    -Experience as a Store Manager carries well into many fields
    -You meet some amazing customers and partners along the way

    Cons

    Based on my district:
    -Higher management deviates from expectations when it's convenient and enforces them on you if they need to "put on a show"
    -You are reliant on stores in the area to cover holes in coverage
    -If you are sick as a dog, you are expected to work anyway. AROUND food. Seriously?

    All in all, as a Store Manager, you don't have very many options or a support system in times of crisis. You're reliant on your community, but if they cannot pull through you are pretty screwed.

    Advice to Management

    Corporate should consider a better system for management in terms of support - ESPECIALLY in busy down town districts. Turn over rate is abysmal for a reason. Life happens, and no employee in any position should be forced to put their life or health on hold to keep a store running. There need to be reliable options if you are ill or in need of leadership to step in while you are unable to be there.

    Also, follow through with what you say. I've personally seen way too many partners slip through the cracks due to poor time management and forgotten development plans.

  6. I really enjoyed the atmosphere, perfect for getting me through college, management was very poor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Livermore, CA
    Former Employee - Shift Supervisor in Livermore, CA

    I worked at Starbucks

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Flexible scheduling fit in with my school schedule, great atmosphere and opportunity to build relationships, free coffee, always a location close to you to minimize your commute

    Cons

    Poor management, very little growth potential and hard to gain promotions, pay was low and there was hardly any raises, hard to take time off, few people took their positions seriously,

    Advice to Management

    I would suggest that they understand that most employees are young and do not consider this position a permanent career, therefore should offer more perks in order to keep employees interested in working there and devoted to the company.

  7. Pretty good company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Barista in Daly City, CA
    Former Employee - Barista in Daly City, CA

    I worked at Starbucks

    Pros

    The people you work with become life long friends. I loved all of my coworkers. You also get free coffee! Starbucks is pretty expensive so getting it for free with definitely a plus.

    Cons

    If you work at a Starbucks that has a lot of foot traffic ( mall ) it is constantly busy and you have terrible rude customers.

  8. Helpful (1)

    No growth possibility beyond the store level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in San Francisco, CA
    Former Employee - Store Manager in San Francisco, CA

    I worked at Starbucks

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Free coffee. Flexible schedule. Fast paced.

    Cons

    Awful hours. No growth potential.

    Advice to Management

    Give Store Managers an opportunity to try something new. Cleaning toilets, working with high schoolers, being treated poorly by customers and working awful hours takes a toll. Don't let smart, hard working, educated managers rot in a store.

  9. Beneficial but stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in San Francisco, CA
    Current Employee - Supervisor in San Francisco, CA

    I have been working at Starbucks full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great team. Good Company. Great benefits.

    Cons

    Stressful. Not enough recognition. Raises are not significant enough.

    Advice to Management

    More raises. A 'significant' $0.50 raise doesn't help much.

  10. Loved working at Starbucks. Friendly coworkers become family, great management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks in San Francisco, CA
    Former Employee - Barista - Starbucks in San Francisco, CA

    I worked at Starbucks part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    company values, treat employees well, very professional, and great benefits.

    Cons

    hard to become full time.

  11. Helpful (1)

    Great job while in College

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in San Leandro, CA
    Former Employee - Barista in San Leandro, CA

    I worked at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very Flexible schedule for students

    Cons

    Lots of labor work for low pay.

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