Starbucks

www.starbucks.com

Starbucks Reviews in San Jose, CA

Updated January 26, 2015
Updated January 26, 2015
5,329 Reviews
3.7
5,329 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,570 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)


Cons
  • Work-life balance is nearly impossible to achieve until you've gained experience (in 131 reviews)

  • While I was with the company, there was a huge turnaround with district managers (in 140 reviews)

More Highlights

55 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in San Jose, CA
    Current Employee - Store Manager in San Jose, CA

    I have been working at Starbucks

    Pros

    Great insurance and other benefits

    Cons

    Some customers and partners don't understand the difficulties with balanced priorities

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Has the potential to be a phenomenal company but the focus on sales over people will keep them mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in San Jose, CA
    Current Employee - Shift Supervisor in San Jose, CA

    I have been working at Starbucks full-time (more than 8 years)

    Pros

    Benefits offered to all employees - health insurance, vision, dental, stock options, tuition reimbursement, 401k, vacation, food/coffee benefit, 30% discount

    Flexible schedules

    Cons

    Job responsibilities exceed job title
    Constantly understaffed
    Over the top expectations in terms of achieving sales goals
    Customers are given too much free reign and are "allowed" to treat employees horribly
    Uneven management
    Opportunity for growth is minimal and based on what people say vs what they can do. In other words if you aren't a "yes man" then you won't go far.

    Advice to ManagementAdvice

    Stop hiring people for management positions and focus on the people who have put in the time and effort to make this company as financially successful as it is. There are plenty of people working who want to see the company grow and grow with it but the focus on exceeding prior year sales is so great, that cutting the cost of labor and hiring inexperienced managers, takes precedence over building up morale and making the company people strong.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    It was great. I was a barista. First three months were training and learning a lot about the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Barista in Palo Alto, CA
    Former Employee - Cashier/Barista in Palo Alto, CA

    I worked at Starbucks part-time (less than a year)

    Pros

    Good for high school students and early college students as a part time job. They have a lot of benefits for students.

    Cons

    Takes a lot of energy, workers should get paid more.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Los Altos, CA
    Former Employee - Barista in Los Altos, CA

    I worked at Starbucks

    Pros

    Flexible hours
    good benefits
    free drinks
    friendly coworkers

    Cons

    rude customers
    opening shifts
    Lots of memorization

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Exciting opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Palo Alto, CA
    Current Employee - Barista - Starbucks in Palo Alto, CA

    I have been working at Starbucks (more than a year)

    Pros

    Amazing relationship with my manager. Good people good times.

    Cons

    A lot of drama

    Advice to ManagementAdvice

    We need color coded shakers Jesus christ

    Approves of CEO
  7. 1 person found this helpful  

    Starbucks has been such a lovely place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in San Jose, CA
    Current Employee - Barista - Starbucks in San Jose, CA

    I have been working at Starbucks part-time

    Pros

    The best things about working at starbucks are the people, the benefits, and the experience. The other partners really care about their job too, so you don't feel like the only person there working.

    Cons

    I don't think Starbucks has many cons. Maybe having to wait a year to get a stalk for some people would be a problem, but everything is really great.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    great

    Current Employee - Shift Supervisor in Santa Clara, CA
    Current Employee - Shift Supervisor in Santa Clara, CA

    I have been working at Starbucks

    Pros

    benefits. customers are great and you get a great business understanding

    Cons

    advancement plans need to be completed to be promoted.

    Advice to ManagementAdvice

    compete partners development plans

  9.  

    It was a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Barista Trainer in Sunnyvale, CA
    Former Employee - Barista Trainer in Sunnyvale, CA

    I worked at Starbucks part-time (more than a year)

    Pros

    Learned so many skills you can take with you to other jobs

    Cons

    Hired supervisors from outside who knew nothing of the basics, the foundations of Starbucks, so those who are regular employees are constantly training supervisors. Crazy

    Advice to ManagementAdvice

    Please leave your home life at home. The store is NOT your kingdom and employees should be treated with respect even though you are their supervisor.

    Recommends
  10.  

    Amazing Company, All Around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Store Manager in Palo Alto, CA
    Former Employee - Barista - Store Manager in Palo Alto, CA

    I worked at Starbucks full-time (more than 8 years)

    Pros

    The benefits are the best around, hands down. Full benefits (health, medical, and dental) available to all employees who work an average of 20 hours/week. Free coffee while you work, as well as before and after your shifts. 30% discount on all retail, beans, drinks, and pastries at all times. My favorite part of working here was the relationships that I've created and maintained in, out, and around Starbucks. I worked for the company for 8 years and have made SO many lifelong friendships with customers, coworkers, and vendors. I wouldn't change that for the world. Starbucks is also very flexible with the hours you'd like to work, so going to school or working another job is completely manageable while working there.

    Cons

    While I was with the company, there was a huge turnaround with district managers. Because of this, the lackluster store managers stayed in place because there was little to no discipline. Store managers were running things on their own, with little to no direction from upper management.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great company and work environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Los Gatos, CA
    Former Employee - Barista in Los Gatos, CA

    I worked at Starbucks full-time (less than a year)

    Pros

    The work environment is great if you like a fast paced job and don't like sitting behind a desk all day. The people you work with are usually young and fun! It's a great experience working with customers in order to improve your communication and composure skills.

    Cons

    The menu and policies for making drinks changes often, however, most of the time the new drinks are variations of older ones.

    Recommends
    No opinion of CEO

Work at Starbucks? Share Your Experiences

Starbucks

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.