Starbucks

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Starbucks Reviews in Seattle, WA

Updated December 19, 2014
Updated December 19, 2014
5,135 Reviews
3.7
5,135 Reviews
Rating Trends

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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,457 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)


Cons
  • Work-life balance is nearly impossible to achieve until you've gained experience (in 131 reviews)

  • While I was with the company, there was a huge turnaround with district managers (in 140 reviews)

More Highlights

375 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Was great until the politics got in the way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Seattle, WA
    Former Employee - Project Manager in Seattle, WA

    I worked at Starbucks full-time (more than 8 years)

    Pros

    I was working on innovative projects that felt like they really mattered to the company and the environment at large. Starbucks really does care about the environment and the community, it is not just lip service like some companies.
    Benefits are good, particularly vacation time. Starts at the typical two weeks but increases much faster, starts at three years rather than usual five. It is an exceptional policy that allows full benefits at only 20 hours per week.
    There are many opportunities to grow your career. Interdepartmental transfers are encouraged and there are many opportunities for time limited assignments to try out different roles within the company.
    There is an annual employee survey that is taken seriously by the executives. Problems flagged by the survey actually get addressed.

    Cons

    Tends to be a disconnect between senior leadership and mid-level management. A lot of politics happen here and people tend to lose sight of company goals. There is a strong passive-aggressive culture, it takes a lot of follow up and general pestering to get things done.

    While there are a lot of growth opportunities within the company compensation can lag far behind. It can take years to reach a pay-scale that is appropriate for the work that you are doing.

    Advice to ManagementAdvice

    Stay in tune with what is happening at the lower levels. Not just what is trending from the partner survey but the day to day issues. You can lose great partners because of ineffective mid and lower management.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Seattle, WA
    Current Employee - Director in Seattle, WA

    I have been working at Starbucks full-time (more than 3 years)

    Pros

    Opportunity to reflect, develop, prove and progress
    Very collaborative culture and a people company
    Politics lower than most companies
    Decent benefits
    Visionary Sr Leaders

    Cons

    Compensation not evenly distributed
    Decision making can be slow, but the organization as a whole is getting better at this
    Technological edge is state of the art in some verticals and lags in a few others

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Strong values. A company with a heart and conscience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Seattle, WA
    Current Employee - Vice President in Seattle, WA

    I have been working at Starbucks full-time (more than 3 years)

    Pros

    Strong values and great culture
    Company attracts people who are aligned to the company's values
    Purpose goes well beyond adding shareholder value
    Leaders who care

    Cons

    longevity is highly valued which at times translates to mediocre talent staying too long

    Advice to ManagementAdvice

    stay on path. Great balance between driving for results and taking care of our partners.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Systems Analyst in Seattle, WA
    Former Employee - Senior Business Systems Analyst in Seattle, WA

    I worked at Starbucks full-time (more than 3 years)

    Pros

    They offer great benefit with competitive compensation. The work environment was fun with a lot of activities that partners can choose to participate. It's fairly work life balance with growth opportunities within the company.

    Cons

    There is none that I can think of...

    Advice to ManagementAdvice

    There is none that I can think of... CEO is very grounded and compassionate.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Passion At the SSC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Seattle, WA
    Former Employee - Director in Seattle, WA

    I worked at Starbucks full-time (more than 3 years)

    Pros

    Very passionate group of employees; good work life balance

    Cons

    More focus on the journey then the result.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Bog Standard Retail Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Seattle, WA
    Former Employee - Barista in Seattle, WA

    I worked at Starbucks part-time (more than 3 years)

    Pros

    Pay was OK. Free coffee beans or tea every week. Not the worst or the best retail job I've ever had.

    Cons

    Low job satisfaction. There's no real "artistry" in being a barista at Starbucks; you just push buttons and watch the machine do it's thing.

  8.  

    Terrible management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Seattle, WA
    Former Employee - Barista in Seattle, WA

    I worked at Starbucks part-time (less than an year)

    Pros

    Discounts and almost unlimited free drinks

    Cons

    Broke child labor laws every week and went against availability schedule, bad tips

    Advice to ManagementAdvice

    Stop breaking laws and being bad at your job

    Doesn't Recommend
    Neutral Outlook
  9. 1 person found this helpful  

    Great Partner benefits in a fast-paced environment, must be a hard worker.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks in Issaquah, WA
    Former Employee - Barista - Starbucks in Issaquah, WA

    I worked at Starbucks full-time (more than 3 years)

    Pros

    Free pound of coffee a week and free drinks on the job. Treat employees very well, but time off is difficult to coordinate and discouraged. Open availability is a must. Great job if you have great coworkers and boss like I did when I worked there for over three years at two locations. Offer a lot of recognition for if you are a doing a good job.

    Cons

    Don't like when you take time off because they are usually staffed just enough, so if you leave they have to cover a lot of hours.

    Advice to ManagementAdvice

    Have district managers survey the employees to make sure that the store managers are actually being positive and heading the store in the right direction.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Marketing Internship

    • Comp & Benefits
    • Senior Management
    • Career Opportunities
    Former Employee - Marketing Intern in Seattle, WA
    Former Employee - Marketing Intern in Seattle, WA

    I worked at Starbucks as an intern (less than an year)

    Pros

    People were great and approachable. Everyone is very friendly. You get free coffee or tea every week. People really love working at Starbucks and enjoy their work.

    Cons

    Navigating the politics of relationships can be tricky especially as a new person. There aren't many processes in place so it's important that you make connections immediately so you can figure out who you need to ask to get your work done.

    Recommends
    Approves of CEO
  11.  

    Good college job, not for longterm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Redmond, WA
    Current Employee - Barista - Starbucks in Redmond, WA

    I have been working at Starbucks part-time (more than 8 years)

    Pros

    It is fun, easy, and you get to meet a ton of great people.

    Cons

    Underpaid, and it can be stressful when you're learning.

    Advice to ManagementAdvice

    If you want to keep employees offer more means to move up and make more money.

    Recommends
    Positive Outlook
    Approves of CEO

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