Starbucks Reviews

Updated August 26, 2015
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3.8
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Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
30 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

44 Employee Reviews

Sort: Popular Rating Date
  1. Fun Environment. Never boring.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Memphis, TN
    Former Employee - Shift Supervisor in Memphis, TN
    Approves of CEO

    I worked at Starbucks full-time (More than 3 years)

    Pros

    The attention given to the customers creates a great work environment. Everyone is very friendly and out going.

    Cons

    There is a LOT to learn about coffee and crafting beverages. You have to become an expert when it comes to coffee. Sometimes customer interactions can be humbling and a little frustrating.

    Advice to Management

    Partner incentives for good work are always appreciated. Starbucks has these systems in place, but not all managers take advantage. They should! The little "Thank you"'s and "Good work"s go a long way.


  2. Shift manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in Nashville, TN
    Current Employee - Shift Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    the stock options are an incredible bonus, the wage is livable, the 401k is matched up to 3% and the health benefits are incredible

    Cons

    The pay is live able but not great. The raises are few and when you do get one they are tiny, less than fifty cents.

    Advice to Management

    Keep doing what you're doing and brining new methods and ideas. Maybe work on making the wage more manageable, especially with such a reputable company.


  3. Low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks (More than 3 years)

    Pros

    Benefits for part- time employees including 401k and medical vision dental. Weekly coffee markout

    Cons

    Pay is ridiculous. Not a living wage

    Advice to Management

    Pay raise for hourly employees


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  5. store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Memphis, TN
    Former Employee - Store Manager in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks (More than a year)

    Pros

    great partner benefits, flexible schedule, opportunity for advancement within.

    Cons

    Busy environment so this job isn't for everyone however, if you follow the training completely you will be set up for success.


  6. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Memphis, TN
    Current Employee - Manager in Memphis, TN
    Doesn't Recommend
    Neutral Outlook

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Treat baristas great, mom so much for management

    Cons

    More and more work and procedures added, less and less labor given to accomplish it all and keep customers happy

    Advice to Management

    Work a few shifts in a store and see how impossible you are making our job. Used to be enjoyable, not at all now


  7. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Clarksville, TN
    Former Employee - Anonymous Employee in Clarksville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time

    Pros

    Loved working there. Allowed me to go to school full time and still work in the evenings.

    Cons

    Working drive through on Saturday mornings can be a bit hectic


  8. Shift supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Knoxville, TN
    Current Employee - Shift Supervisor in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 8 years)

    Pros

    Family company. Benefits at 20 hours. Works with schedule.

    Cons

    Not a lifetime career unless in upper management


  9. Great Benefits and Perks but Poor Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Memphis, TN
    Current Employee - Barista - Starbucks in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company benefits and perks for employees.

    Cons

    My manager is the worst boss ive ever had. Too much favortism, sexism and personal conflicts where i work. Too much work not enough pay. She promotes people if your a male or if you are white. She has no experience in the field, shes lazy and do not prioritize situations very well. She started cleaning the floor when we were in our peak time leaving me on cold and hot bar by myself and she was in my way where i had to use 2% for frappaccinos instead of whole milk because the refrigerator she pulled out to get in the whole clean the floor was blocking the other cold bar refrigerator that i needed. Smh and i had to get in my toes to reach the darn blender. Shes an idiot and if she left along with her favorites it will be a better place to work.

    Advice to Management

    Dont judge a book by its cover. Keep your personal feelings and stop listening to others about someone else that they dont even know. This causes conflicts and the wrong people getting promoted and other getting pre-judged and mistreated because of gossip.


  10. Pretty mixed bag

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Germantown, TN
    Former Employee - Barista in Germantown, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time (Less than a year)

    Pros

    Great company, free stuff, good atmosphere, flexible scheduling with school, good benefits

    Cons

    Pay needs to be higher, can be extremely busy and daunting at times, very early mornings

    Advice to Management

    Raise the starting pay, honestly - that's the only reason I left. I liked the job, loved making coffee (and getting it for free), but $7.50 an hour just wasn't cutting it, and though raises are possible, they're every 6 months and only minimal.


  11. Great part time job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista, Shift Supervisor in Nashville, TN
    Former Employee - Barista, Shift Supervisor in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks (More than 5 years)

    Pros

    - usually great co-workers - excellent benefits for part-time - job isn't too monotonous; there are varied tasks to complete - company tries to be ethical with benefits and product sourcing - district managers are very involved and available

    Cons

    - interpersonal conflicts not managed at all; if there is an issue with a partner you have to deal with it on your own - NO flexibility in schedule; you essentially have to work nights, weekends, and around the holidays - poor work life balance at times - too much pressure for a part time job

    Advice to Management

    - you need much better hr training around how to handle conflict. Too much time is wasted by partners trying to figure out how to resolve an issue with no support from management.



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