Starbucks

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Starbucks Reviews in United Kingdom

Updated August 5, 2014
Updated August 5, 2014
4,447 Reviews

3.7
4,447 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,029 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 401 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 200 reviews)


Cons
  • Work/life balance was preached corporately but ignored in the field (in 109 reviews)

  • Store Managers and District Managers are disconnected from hourly partners (in 114 reviews)

More Highlights

51 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good environment, good organizational culture

    Cons

    sometimes crowded inside the shop and busy

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Nice opportunity of improvement at starbucks, a huge billion dollar corporation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    World class Customer service experience, leadership skills,
    markouts, hourly/rate, free drinks, nice environment

    Cons

    time-off policies, strict uniform standards.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Good part-time job for students but job satisfaction depends on the manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista  in  Woking, England (UK)
    Former Employee - Barista in Woking, England (UK)

    Pros

    Flexible hours, reasonable pay for part-time/ weekend student job. It can be interesting at times as you get to learn about different types of coffee and the coffee making process.

    Cons

    No guarantee of total number of hours, and the team you work with (particularly the manager) can make the job harder than it is. They are very happy to see their staff as disposable.

    Advice to ManagementAdvice

    Make your staff know that they are valued.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager  in  Basingstoke, England (UK)
    Current Employee - Shift Manager in Basingstoke, England (UK)

    Pros

    great partners to work with.
    great benefits while.
    you have support in your initial training.
    they give you career development.
    pay is good.
    fun place to work.

    Cons

    none. . . . . . . . . . . .. . .

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Cross between a bunch is hippys and the hard edged US corp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  London, England (UK)
    Former Employee - Project Manager in London, England (UK)

    Pros

    Great values based organisation, was being run on s shoe-string when I was there.
    Good employee benefits for a retailer, although wouldn't stack up with the usual corporate package.

    Cons

    Limited chance to move to new role, IT was run from the US so communication was a challenge.
    Different policies seems to apply to different areas (not unusual)

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks  in  Amersham, England (UK)
    Former Employee - Barista - Starbucks in Amersham, England (UK)

    Pros

    good discounts. fun working with great people. can get busy at times but its still fun. free drinks on shift and 50% off food.

    Cons

    senior management don't seem to care about you as a person. Rather just hit store figures by any means

    Advice to ManagementAdvice

    treat your staff like people

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    People get trapped in Starbucks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor
    Current Employee - Shift Supervisor

    Pros

    Pay is defiantly competitive. Brilliant team

    Cons

    Paying well but low contracted hours makes it hard to find something better (as most jobs are more hours and minimum wage). Managers under way too much pressure which makes supervisors be under too much pressure and stepping into assistant manager rolls and not being paid for it. The company used to be a great deal better and more about there 'partners' than DOSH!

    Advice to ManagementAdvice

    Take some time to remember what Starbucks used to be about.. notice staff turn over was less and people were happier?...

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Loved it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista  in  Milton Keynes, England (UK)
    Former Employee - Barista in Milton Keynes, England (UK)

    Pros

    I loved providing people with the fuel to kick start their day!! it is a great atmosphere with lovely people.

    Cons

    having to deal with the customers who think it is within there rights to be rude if their name is spelt incorrectly.

    Recommends
    Approves of CEO
  10.  

    It's great, Decent job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks  in  London, England (UK)
    Current Employee - Barista - Starbucks in London, England (UK)

    Pros

    I wanted work here jus to improve my english

    Cons

    it is good to improve your customer service

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Think carefully about it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista  in  London, England (UK)
    Former Employee - Barista in London, England (UK)

    Pros

    Salary over minimum wage, benefits.

    Cons

    The company is just thinking merely to its own profit, they can reduce staff to save money but then you'll be expected to work more hours and with not enough staff on the store.
    Litres of milk thrown away every day in each shop.
    Shifts and double shifts hours continously changing.
    New products and personalised drinks could send you mad.
    And then you discover that they didn't pay taxes.

    Doesn't Recommend
    No opinion of CEO

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