Starbucks Reviews

Updated April 23, 2015
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3.7
97 Reviews
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Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
64 Ratings

97 Employee Reviews

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  1. good experience

    Former Employee - Barista - Starbucks in Fairfax, VA
    Former Employee - Barista - Starbucks in Fairfax, VA

    I worked at Starbucks part-time (Less than a year)

    Recommends
    Recommends

    Pros

    Treated well, decent management, free frappuccinos

    Cons

    hard to get more than 30 hours

  2. Barista

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Fairfax, VA
    Current Employee - Barista in Fairfax, VA

    I have been working at Starbucks part-time (Less than a year)

    Pros

    Most of the partners are very nice and helpful, willing to teach if your are eager to learn. They will let you try different kinds of duties to explore your strengths.

    Cons

    Working hours. Some of the store open at 5:00am and that means you need start working at 4:15am. And you would not able to leave before 11:00pm if your were scheduled at PM shift.

  3. Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Falls Church, VA
    Former Employee - Store Manager in Falls Church, VA

    I worked at Starbucks full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Full tuition reimbursement with ASU online, free food item and beverages when you work. It can be enjoyable with the right team and district manager. Company really wants to help partners become better and challenges you to do so. As far as retail managent goes, the pay seems above avg.

    Cons

    It's retail management but with a huge cleanliness and foodsafety element. It's a taxing, stressful job. You have to ask a lot of your employees and to meet all expectations everyone has to work their but off. Always need to get shifts covered and taking a vacation is an illusion. As far a retail managent it seems ok but in general it sucks.

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  5. It was a wonderful workplace full of life and I love being able to put smiles on people's faces every morning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Centreville, VA
    Current Employee - Shift Supervisor in Centreville, VA

    I have been working at Starbucks

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The benefits, the company values and the tuition reimbursement.

    Cons

    Training, compensation, scheduling, deployment, and morale.

    Advice to Management

    Don't be so caught up in a person's image that you fail to see their potential as an employee

  6. Great Company, Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Richmond, VA
    Current Employee - Barista in Richmond, VA

    I have been working at Starbucks part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Free drinks while working, awesome co-workers, free coffee beans each week, better pay than some places. Can be a friendly, relaxing atmosphere occasionally.

    Cons

    HORRIBLE MANAGEMENT. I literally had the worst boss I've ever had here. She's relatively new to managing and literally does not care about the happiness or satisfaction of her employees- all she cares about is corporate regulations and guidelines and looking good to her own superior. She's basically caused all the best employees (who have been with Starbucks longer than she has) to quite and leave and has made most of the new people follow through, so turn-around rates are ridiculously high.
    Literally the worst boss I've ever worked under.

    With that said, the company itself isn't always horrible, it really just depends on who your SM and DM are and how they treat their employees. Also, like most customer service jobs, you have good days and bad days along with good customers and bad ones.

    Weekends at my store were ridiculous, so everyone left in a pretty bad mood as the shift ended.

    Advice to Management

    Actually show that you care about employees. When you say "Oh I really appreciate you! You're doing so well! Etc." And then essentially treating them like crap and making them all miserable over silly stuff doesn't really show that you care. Words mean nothing if they're not put into action. Don't tell us we're appreciated, make us FEEL like we're appreciated. Or get another job and let someone who actually knows what they're doing take over.

  7. I actually love it,friendly staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Barista in Fredericksburg, VA
    Current Employee - Cashier/Barista in Fredericksburg, VA

    I have been working at Starbucks

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Nice people,always there to help and we have fun

    Cons

    I expected more than 8.75 but its cool

    Advice to Management

    None because they are cool

  8. Great place to work, great benefits and great friends.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Virginia Beach, VA
    Former Employee - Barista in Virginia Beach, VA

    I worked at Starbucks part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I enjoyed working at Starbucks. The benefits were great and my co-workers were awesome. I always looked forward to going to work.

    Cons

    The only con I can think of is having to work some holidays. But they payed more on those days.

    Advice to Management

    Keep up the good work.

  9. Best Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Richmond, VA
    Former Employee - Barista in Richmond, VA

    I worked at Starbucks part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The environment and the fast pace work that makes the time go by fast!

    Cons

    It can get really busy at times and you may not be able to take your break exactly when you want. However, it I'd expexted, there are rarely any down times

  10. Horrible company who pretends to care for their employees while the CEO flies around in his private jet.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Starbucks Shift Lead in Virginia Beach, VA
    Current Employee - Starbucks Shift Lead in Virginia Beach, VA

    I have been working at Starbucks full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    People that you work with.

    Cons

    Playbook culture has taken away teamwork. Work harder with less help. Seasoned employees now make the same as new hires with the ridiculous new pay structure Starbucks has created.

    Advice to Management

    Managers need to be in the store more than the 20 to 30 hours they are in stores. District managers need to stop working from home and be in the stores more than twice a year. Regional managers need to be in the stores more than once a year. It would also help if Starbucks had Management that actually knew how to do the jobs because most do NOT.

  11. Fast paced emvironment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Arlington, VA
    Current Employee - Barista - Starbucks in Arlington, VA

    I have been working at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are great! Co-workers are awesome.

    Cons

    Vet high paced, strenuous job for little pay.

    Advice to Management

    Not all stripes can be run exactly the same (playbook). Allow some flexibility in the playbook.

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