Starbucks Reviews

Updated July 21, 2015
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3.7
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
77 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

118 Employee Reviews

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  1. All around great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in McLean, VA
    Current Employee - Shift Supervisor in McLean, VA

    I have been working at Starbucks part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic benefits, looks out for employees best interests, yearly raise between 2-5%, decent hours, CEO always looking towards the future

    Cons

    As a supervisor, you are required to be available for around 80% of your store's hours. This means working between 20-40 hr/week. Also, each store manager is very different and has enough flexibility to run their store differently than others as in inconsistent scheduling, corrective actions, breaks, etc.


  2. Helpful (3)

    The most fun ive ever had while getting paid!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Stafford, VA
    Current Employee - Barista in Stafford, VA

    I have been working at Starbucks (More than 5 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The company really takes care of there employees.

    Cons

    Management can be kinda bad, depending on what district your in.


  3. Great Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Richmond, VA
    Current Employee - Assistant Store Manager in Richmond, VA

    I have been working at Starbucks (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Store Manager and District Managers have been great support, encouraging, and helpful as I continue to develop and advance my career!

    Cons

    Like most retail, the hours can really intrude on your personal life.


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  5. Shifter supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Richmond, VA
    Current Employee - Shift Supervisor in Richmond, VA

    I have been working at Starbucks (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Works around your schedule, recently increased pay, and finally becoming tech savy for boh.

    Cons

    Sometimes not enough hours given to get stuff done.

    Advice to Management

    Gives us back our old freezers! You sent us smaller freezers but more food to sell. Stupid.


  6. Your experience depends on location, and your boss

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Falls Church, VA
    Current Employee - Shift Supervisor in Falls Church, VA

    I have been working at Starbucks full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Best perks of minimum wage jobs. Company is trying to be better. You get free drinks and a weekly 1lb of coffee.

    Cons

    Your schedule will be all over the place. If your store is busy, the scheduling can be even worse, and it will likely wear you out. Management gets raises for running a "lean" store, meaning, less people to help out and more money in their pocket for your hard work. Remember that when you try to ask for having 1 consistent day off each week or when you need your shift moved around for a family emergency, or when you want to use your 3 days of vacation after working 2 1/2 years and they say "it's not a good time" even though they just went on vacation.

    Advice to Management

    Your baristas have it harder than you, and barely make a living. Guide us, give us criticism to build us, not to break us down, praise us when we earn it, and don't make work the last place we want to be because of YOU when we have so many other things to dislike about the job.


  7. Helpful (1)

    Fantastic company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Starbucks Store Manager in Alexandria, VA
    Former Employee - Starbucks Store Manager in Alexandria, VA

    I worked at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Starbucks is a great place to work. The benefits they offer are absolutely unparalleled anywhere in America. The upper management understands the marketplace they compete in, as well as the people working for them. I only left because as I get older, getting up at 4AM just wasn't working for me anymore.

    Cons

    While recent changes in direction might lead to a change, Starbucks middle management leaves something to be desired. In a decade of working with them my store and district level managers were terrible more often than not. I had a total of 23 managers during my time there(resultant from moving around the country a lot) and can only count 5 that truly excelled at their jobs.

    Advice to Management

    Honestly, keep doing what you are doing. If you work to cut out the Store and district managers who show up only to collect a paycheck, you are moving in the right direction.


  8. Shift Supervisor at Univeristy store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Radford, VA
    Former Employee - Shift Supervisor in Radford, VA

    I worked at Starbucks full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It was a great learning experience as a entry-level manager. You work not only as a barista, but are ultimately in charge of the employees and store during your shift. It's also a job for a potential promotion.

    Cons

    Working at Starbucks that is owned by a Dining Services company for a university is terrible. You do not get the same benefits that a normal Starbucks employee would get. The pay is much lower, you cannot get tips and you don't get things like free coffee.

    Advice to Management

    I would like to think that every Starbucks provides the same pay, benefits and perks to all of it's employees regardless of what sort of situation the store is in.


  9. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Salem, VA
    Current Employee - Shift Supervisor in Salem, VA

    I have been working at Starbucks full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great job if you are looking for a fast pace enviornment where you can feel chanlenged. Teaches you great leadership skills and teaches you how to work effectivly with others. If you can find the right store, the right people, and the right manager it has the potental to be one of the best jobs you could ever hope for.

    Cons

    If you don't find all those things it is a nightmare, unorganized, overworked employees, a dirty store. Like I said it is a fast past enviornment and things can go wrong within minutes but with the right team and the right managment it can run like a well oiled machine.


  10. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Newport News, VA
    Current Employee - Shift Supervisor in Newport News, VA

    I have been working at Starbucks part-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    really good benefits, scheduling is very good also dress code improved.also the base pay a little over minimum wage too

    Cons

    No room for growth in this area, customers range from really great to horrible not enough hours for partners

    Advice to Management

    always look to develop talent . better training also helps the cause too. other than that its a good job


  11. Great Part-time Job to Have

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Chesapeake, VA
    Former Employee - Barista - Starbucks in Chesapeake, VA

    I worked at Starbucks part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The work schedule can be flexible depending on if you prefer to work in the early morning, mid-day or evening. The work can be stressful but it isn't difficult. The pay is fairly good for a food service job. You get paid a bi-weekly paycheck plus tips once a week. The benefits are great for a part-time job; 20 hours a week makes you eligible for health insurance and after a certain period, 401(k), etc. Employees also get a free pound of coffee a week, or tea, k-cups, etc. I don't recommend making a career out of being a barista, but for a student, a second part-time job, or perhaps a retired person looking for a little extra income, it's great.

    Cons

    The job can be tedious and boring at times. The company is constantly introducing new products so you consistently have to adapt to the changes. Most stores are open 365 days a year so it can be difficult to get time off on holidays and weekends.

    Advice to Management

    Keep showing your employees that you value them! For such a large company I feel that from top to bottom, Starbucks communicates that they value their employees through their benefits packages.



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