Starbucks Reviews

Updated August 28, 2015
153 reviews filtered by
  • Washington, DC Area
  • Any Job Title
  • Any Status
Employment Status

Reset
3.7
Rating Trends
Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
90 Ratings

Pros
  • Excellent benefits even for part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)

Cons
  • No existence of work life balance (in 131 reviews)

  • District managers in the Dallas area are amazingly susceptible to engaging in this gossip - it would be comical if it weren't just sad (in 140 reviews)

More Pros and Cons

153 Employee Reviews

Sort: Popular Rating Date
  1. Love It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than a year)

    Pros

    *Very Fast Pace Environment *Face To Face With Customers *Great Health Benefits *Great Pay

    Cons

    *Not Very Flexible With Hours

    Advice to Management

    N/A


  2. assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good place to work. fast pace and hard work

    Cons

    constantliy changing, make sure to protect your self and your partners

    Advice to Management

    flow conpany policy


  3. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Washington, DC
    Current Employee - Shift Supervisor in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    It gives you ample opportunity to excel snd move up the ladder. They honestly really put ALOT of effort into making there employees feel loved and appreciated. Its an amazing company to work for i feel extremely lucky.

    Cons

    I would have to say if there were a con itll have to be pushing your employees out of there comfort zone, and also the customers always right statement can be taken out of contex at times.

    Advice to Management

    Understand your partners a little more.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista/Shift Supervisor in Rockville, MD
    Former Employee - Barista/Shift Supervisor in Rockville, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Starbucks full-time (More than 3 years)

    Pros

    Free coffee and drinks. A lot of insurance stuff for people with 20 hr work week.

    Cons

    Constantly being under fire to do more when you're already going full speed. Weird brutal schedule. Closing at 9-10 pm then opening at 4am. Forget about sleep or a life.

    Advice to Management

    If you close you shouldn't open the next day. I did that all week close open close open it almost ruined my health my marriage and made any kind of life impossible. Worse yet a lot of workers are students who get priority over you. They have class so that means because your 25 and married you can go days without sleep but they can't miss class. Equal fair schedule and giving everyone's availability respect.


  6. Pretty good Student Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Bethesda, MD
    Former Employee - Barista - Starbucks in Bethesda, MD
    Recommends
    Positive Outlook

    Pros

    Hours are relatively flexible. weekend shifts are pretty easy. Free coffee, lunch and pound coffees.

    Cons

    I had to work even during federal holidays and adverse weather conditions. It is physically exhausting because you have to stand all day. Bad shift supervisor = Bad working experience. My shift supervisor smoked week during his breaks and made me work hours after clocking out. Manager did not take any serious actions when I complained.

    Advice to Management

    Please promote baristas who qualify to become a shift supervisor , not based on number of years they've worked.


  7. All around great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in McLean, VA
    Current Employee - Shift Supervisor in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time (More than 3 years)

    Pros

    Fantastic benefits, looks out for employees best interests, yearly raise between 2-5%, decent hours, CEO always looking towards the future

    Cons

    As a supervisor, you are required to be available for around 80% of your store's hours. This means working between 20-40 hr/week. Also, each store manager is very different and has enough flexibility to run their store differently than others as in inconsistent scheduling, corrective actions, breaks, etc.


  8. Fast paced environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Washington, DC
    Current Employee - Shift Supervisor in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than a year)

    Pros

    Starbucks provides flexible hours , benefits, discounts, partner mark outs, great place to grow and build lasting friendships. If you love coffee you'll love working here.

    Cons

    Understaffing is ridiculous, batistas and shifts get overworked, high partner turnover, communication is not all that clear. Batistas who become shifts get worked the hardest with little notice.

    Advice to Management

    Communicate more with your shifts, help more deserving shifts get promoted


  9. Busy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Oxon Hill, MD
    Current Employee - Shift Supervisor in Oxon Hill, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks (More than a year)

    Pros

    Benefits, meeting different people, stock plan, everyday learning, eligible partners (those working 20 or more hours a week) can get a wide range of perks, benefits and assistance. Your Special Blend might include bonuses, 401(k) matching and discounted stock purchase options. They offer adoption assistance and health coverage for you and your dependents, including domestic partners.

    Cons

    repetitive tasks, pay is not enough, inconsistent hours make it hard to make a monthly budget, lots of standing, management restrictions and expectations

    Advice to Management

    Pay more


  10. Helpful (3)

    The most fun ive ever had while getting paid!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Stafford, VA
    Current Employee - Barista in Stafford, VA
    Recommends
    Approves of CEO

    I have been working at Starbucks (More than 5 years)

    Pros

    The company really takes care of there employees.

    Cons

    Management can be kinda bad, depending on what district your in.


  11. LOVE IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Fort Washington, MD
    Current Employee - Shift Supervisor in Fort Washington, MD
    Recommends
    Positive Outlook

    I have been working at Starbucks full-time (More than a year)

    Pros

    401k,Stock, bean markout, 30% off

    Cons

    I work extra hard all the time

    Advice to Management

    NONE.



Showing 153 of 7,373 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.