Starbucks

www.starbucks.com
Profile Unclaimed

Starbucks Reviews in Washington, DC

Updated March 2, 2015
Updated March 2, 2015
116 Reviews
3.6
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
116 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)


Cons
  • Work-life balance is nearly impossible to achieve until you've gained experience (in 131 reviews)

  • While I was with the company, there was a huge turnaround with district managers (in 140 reviews)

More Highlights

116 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    It was fast paced and energizing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Washington, DC
    Current Employee - Barista in Washington, DC

    I have been working at Starbucks full-time (less than a year)

    Pros

    I like my co-workers, most of the time. Customers love the product!

    Cons

    My co-workers can be too much at times. Customers can be pissy.

    Advice to ManagementAdvice

    Great work!

    Recommends
    Positive Outlook
  2.  

    The work environment is most of the time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Washington, DC
    Current Employee - Barista in Washington, DC

    I have been working at Starbucks

    Pros

    The best part of working at Starbucks is the benefits. They offer health insurance death insurance disability insurance and 401k, which I have all of. The tips are ok if it's not slow. The people I work with are fun but we all have our ups and dosns

    Cons

    The worst part of working at Starbucks is the customers they will have an attitude if they don't get what they want, the pay is not worth it we should be getting paid at least 12 a hour. Standing for hours and not get treated like a person is bad these white people think they are superior but they are just crash heads.

    Advice to ManagementAdvice

    The batista hourly pay should be 12 a hour and let us get a paid lunch

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Shift Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in College Park, MD
    Former Employee - Shift Supervisor in College Park, MD

    I worked at Starbucks part-time (more than a year)

    Pros

    Social Environment
    Fast Paced Work
    Great Customers

    Cons

    Too many managers trying to manage each other.

    Recommends
    Negative Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Mount Airy, MD
    Former Employee - Barista in Mount Airy, MD

    I worked at Starbucks full-time (more than a year)

    Pros

    great customers, free coffee all shift, discounted goods, flexible schedules, nice atmosphere

    Cons

    small spaces, long lines and not enough machines to help the customers
    restock could be more neat in the mornings

    Advice to ManagementAdvice

    add more espresso machines or an extra blender

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Depends on you...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Starbucks Shift Supervisor in Gaithersburg, MD
    Current Employee - Starbucks Shift Supervisor in Gaithersburg, MD

    I have been working at Starbucks full-time (more than a year)

    Pros

    Requesting time-off was relatively simple and within less than a year I was promoted from Barista to Shift Supervisor. Some of the fellow baristas are fun to work with and really make the experience better if they equally work hard with you to accomplish your daily tasks. You hardly get bored...there is ALWAYS something you can be doing. And the additional tips make all your hard work worth it when the customers show their appreciation.

    Cons

    Starbucks puts the customer FIRST ALWAYS. Therefore, even if there are policies in place they are frequently thrown aside to make the customer happy. Many unpleasant customers to deal with. Management is awful--from scheduling to a store manager that was late EVERYDAY to a district manager that changed policy all the time...it sucks. Training was lacking.

    Advice to ManagementAdvice

    Be on time...be the example for your coworkers. Follow through with training of ALL employees to ensure everyone is creating drinks the proper way. Learn how to schedule--too many times one or two of our baristas was over worked and stresses but afraid to speak up. Lastly, stay consistent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Fast paced emvironment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Arlington, VA
    Current Employee - Barista - Starbucks in Arlington, VA

    I have been working at Starbucks

    Pros

    Benefits are great! Co-workers are awesome.

    Cons

    Vet high paced, strenuous job for little pay.

    Advice to ManagementAdvice

    Not all stripes can be run exactly the same (playbook). Allow some flexibility in the playbook.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Love working for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager in Arlington, VA
    Current Employee - Retail Store Manager in Arlington, VA

    I have been working at Starbucks full-time (more than 10 years)

    Pros

    Great benefits and caring company

    Cons

    Holiday hours are a little extreme, however it is part of the job

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    I loved working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks in Silver Spring, MD
    Former Employee - Barista - Starbucks in Silver Spring, MD

    I worked at Starbucks part-time (more than a year)

    Pros

    I got this job while I was a junior and senior in high school and I can honesty say it made me come out of my shyness. I had awesome coworkers and would work there again.

    Cons

    I, however, advise you (if you are a high school student) this job kept me busy and i barely had time for studying and things like that.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Woodbridge, VA
    Former Employee - Barista in Woodbridge, VA

    I worked at Starbucks part-time (more than 3 years)

    Pros

    fun working environment, free coffee, good benefits

    Cons

    changing schedules, very busy, physical job that included mopping floors and picking up tables and chairs

    Recommends
    Positive Outlook
  11.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks in Bethesda, MD
    Former Employee - Barista - Starbucks in Bethesda, MD

    I worked at Starbucks

    Pros

    Great management(at least at my location), Learned to interact with customer sand multi-task, learned to be quick on your feet and how to handle high stress situations

    Cons

    Early mornings(Had to be at the store by 4:30 am)

    Recommends

Work at Starbucks? Share Your Experiences

Starbucks

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.