Starbucks Reviews in Washington, DC

Updated August 23, 2014
Updated August 23, 2014
4,478 Reviews

3.7
4,478 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,047 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 401 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 200 reviews)


Cons
  • Work/life balance was preached corporately but ignored in the field (in 109 reviews)

  • Store Managers and District Managers are disconnected from hourly partners (in 114 reviews)

More Highlights

89 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Made espresso and other coffee drinks for people while trying to provide an excellent customer experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks  in  Reston, VA
    Former Employee - Barista - Starbucks in Reston, VA

    I worked at Starbucks part-time for more than 3 years

    Pros

    They provide a box of tea or one pound bag of coffee per week. Not sure if they do currently, but at the time allowed people who worked a minimum of 20 hours to be eligible for benefits. Also give employees stock options. Both of the stores I worked in had good atmospheres and good customer rapport.

    Cons

    It can get very fast paced and the customers can be very demanding. Also, could not call off work if you did not have anyone to cover your shift. In that way it was a bit inflexible.

    Advice to ManagementAdvice

    My last manager was part of the reason I left. He wanted people to constantly maintain a level of energy and excitement that was somewhat unrealistic. I had been with the company for four years and always showed up to do my job, even on days that I had other matters to take care of.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great Wxoerince

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks  in  Woodbridge, VA
    Current Employee - Barista - Starbucks in Woodbridge, VA

    I have been working at Starbucks part-time for more than a year

    Pros

    Good experience, meet a lot of cool people

    Cons

    Not paid enough for work load

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fast paced, stressful, and unrewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor  in  Herndon, VA
    Current Employee - Shift Supervisor in Herndon, VA

    I have been working at Starbucks full-time for more than a year

    Pros

    The benefits are phenomenal and there's something to be said about a source of free coffee.

    Cons

    Everything else. The customers are disrespectful and treat you as a utility rather than a human. The pay is insultingly low. You will work with a collection of degenerate stoners and drunkies who work at Starbucks simply because they have nowhere else to go. Extremely fast-paced and stressful at busy stores with little to no recognition nor reward. Even with tips, the pay simply does not match the workload and does not make this a good choice for anyone looking for more than a temporary job in school.

    Advice to ManagementAdvice

    The pay has to go up. Store prices have increased and cost-of-living around the country is on the rise. Working hard for 40+ hours a week after 2 years should not keep you so poverty stricken that you struggle to make rent. A pat on the back does not make up for a deficit in the real reason we all hold jobs.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Shift Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Shift Lead  in  Stafford, VA
    Former Employee - Starbucks Shift Lead in Stafford, VA

    I worked at Starbucks full-time for less than a year

    Pros

    They are great with working with your schedule if you have school or children.

    Cons

    The expectations for the shift supervisor and the pay do not match. They pay is not enough, specially if you have to close or open.

    Advice to ManagementAdvice

    A shift differential would be nice since leads aren't getting any cut of the tips.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Washington, DC
    Current Employee - Barista in Washington, DC

    I have been working at Starbucks part-time for less than a year

    Pros

    Great benefits
    Friendly partners
    Fast paced enviornment

    Cons

    Unpredictable hours
    Hard to make a living wage
    Can get exhausting if introverted

    Advice to ManagementAdvice

    Better compensation would make this work nirvana. I LOVE this company and am actually depressed about having to leave if I can't move up soon.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    It was a great experience that allowed me to strengthen my customer service skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista  in  Washington, DC
    Former Employee - Barista in Washington, DC

    I worked at Starbucks full-time for more than a year

    Pros

    Great company to work for.
    Wonderful atmosphere
    Fast paced work load with some downtime for cleaning

    Cons

    Nothing bad to say about the company

    Advice to ManagementAdvice

    Keep up the good work and make sure to spread the word about the benefits of working at Starbucks

    Recommends
    Approves of CEO
  8.  

    Great for learning experience with a large corporation and fast paced environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks  in  Rockville, MD
    Former Employee - Barista - Starbucks in Rockville, MD

    I worked at Starbucks full-time for more than a year

    Pros

    Great perks - free pound of coffee or box of tea each week. Worked at 2 stores and liked all employees. Helped build my work ethic.

    Cons

    It's a tiring job, definitely not a job for those who aren't good with people.

    Advice to ManagementAdvice

    I think employees should always be allowed to have free drinks, not just an hour before, during and an hour after your shifts.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Amazing Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Sterling, VA
    Current Employee - Barista in Sterling, VA

    I have been working at Starbucks part-time for more than a year

    Pros

    Amazing new college benefits, competitive pay, 6 month raises, fun environment

    Cons

    customers can be rude, must be able to work fast undner pressure and resolve problems relatively fast

    Advice to ManagementAdvice

    train your management before promoting them... :)

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Higher management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Store Manager  in  Olney, MD
    Former Employee - Starbucks Store Manager in Olney, MD

    I worked at Starbucks full-time for more than 5 years

    Pros

    Customers are awesome! Quite like family! As well as your partners are like family.

    Cons

    It takes years to move up in this company. And when you do watch out. They will be on your back like white on rice. If you are high on labor your butt is on the line. Starbuck's hates overtime. Anyone who goes over gets yelled at and written up. This company does not care about it's partners like they claim. Everyone including long time partners are expendable! Watch out! you could be next!

    Advice to ManagementAdvice

    Remember who has put blood, sweat and tears into their job! Those with awesome reviews should be taken into consideration not thrown out with the trash!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    Pretty good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Quantico, VA
    Current Employee - Barista in Quantico, VA

    I have been working at Starbucks part-time for more than a year

    Pros

    Work is great when you have a good team to work with. Customers, in my experience, have been absolutely fantastic. If I wasn't in love with them so much I would have quit due to my current experience of team members.

    Cons

    When you work with a sour team, work can get stressful and unbearable.

    Recommends
    Positive Outlook
    Approves of CEO

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