Starbucks Reviews

Updated June 27, 2015
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140 Employee Reviews

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  1. store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Starbucks Store Manager in Waldorf, MD
    Former Employee - Starbucks Store Manager in Waldorf, MD

    I worked at Starbucks

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Bonuses, free drinks, great customers

    Cons

    Constant change corporate rules insane

    Advice to Management

    I started as a barista and in three yrs I became a store manager


  2. Wonderful company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Silver Spring, MD
    Current Employee - Assistant Store Manager in Silver Spring, MD

    I have been working at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They have great benefits (full healthcare, paid vacation, bonus programs) and they offer these to part time and full time employees. Scheduling is flexible and staffing usually isn't an issue, ensuring you are granted your requests off. It's an all around fun job and being on the bar was my favorite. Fast paced and you meet a lot of interesting people. Howard Schultz genuinely cares about the people in his stores and internal promotions. I began as a barista and in 2 years was an assistant manager on track for my own store. Training was comprehensive and you were given hours to do so. The company cares about the communities they are in and gives back at the store level as well as a national level.

    Cons

    Money was somewhat of an issue, it is not an easy job despite what people think (though part of the fun was in the pace and challenge). Not terrible but could have been better. The hours can be tough, variable schedules and very early start times (4:30 AM for an opening shift isn't for everyone).


  3. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista, Shift Supervisor in Prince Frederick, MD
    Former Employee - Barista, Shift Supervisor in Prince Frederick, MD

    I worked at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work hours, benefits for part time employees,

    Cons

    Getting to work on the bar instead of register all the time

    Advice to Management

    Share the job responsibilities evenly


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  5. I actually love it,friendly staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Barista in Fredericksburg, VA
    Current Employee - Cashier/Barista in Fredericksburg, VA

    I have been working at Starbucks

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Nice people,always there to help and we have fun

    Cons

    I expected more than 8.75 but its cool

    Advice to Management

    None because they are cool


  6. The work environment is most of the time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Washington, DC
    Current Employee - Barista in Washington, DC

    I have been working at Starbucks

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The best part of working at Starbucks is the benefits. They offer health insurance death insurance disability insurance and 401k, which I have all of. The tips are ok if it's not slow. The people I work with are fun but we all have our ups and dosns

    Cons

    The worst part of working at Starbucks is the customers they will have an attitude if they don't get what they want, the pay is not worth it we should be getting paid at least 12 a hour. Standing for hours and not get treated like a person is bad these white people think they are superior but they are just crash heads.

    Advice to Management

    The batista hourly pay should be 12 a hour and let us get a paid lunch


  7. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in College Park, MD
    Former Employee - Shift Supervisor in College Park, MD

    I worked at Starbucks part-time (More than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Social Environment
    Fast Paced Work
    Great Customers

    Cons

    Too many managers trying to manage each other.


  8. It was fast paced and energizing.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Washington, DC
    Current Employee - Barista in Washington, DC

    I have been working at Starbucks full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I like my co-workers, most of the time. Customers love the product!

    Cons

    My co-workers can be too much at times. Customers can be pissy.

    Advice to Management

    Great work!


  9. Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Mount Airy, MD
    Former Employee - Barista in Mount Airy, MD

    I worked at Starbucks full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    great customers, free coffee all shift, discounted goods, flexible schedules, nice atmosphere

    Cons

    small spaces, long lines and not enough machines to help the customers
    restock could be more neat in the mornings

    Advice to Management

    add more espresso machines or an extra blender


  10. Depends on you...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Starbucks Shift Supervisor in Gaithersburg, MD
    Current Employee - Starbucks Shift Supervisor in Gaithersburg, MD

    I have been working at Starbucks full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Requesting time-off was relatively simple and within less than a year I was promoted from Barista to Shift Supervisor. Some of the fellow baristas are fun to work with and really make the experience better if they equally work hard with you to accomplish your daily tasks. You hardly get bored...there is ALWAYS something you can be doing. And the additional tips make all your hard work worth it when the customers show their appreciation.

    Cons

    Starbucks puts the customer FIRST ALWAYS. Therefore, even if there are policies in place they are frequently thrown aside to make the customer happy. Many unpleasant customers to deal with. Management is awful--from scheduling to a store manager that was late EVERYDAY to a district manager that changed policy all the time...it sucks. Training was lacking.

    Advice to Management

    Be on time...be the example for your coworkers. Follow through with training of ALL employees to ensure everyone is creating drinks the proper way. Learn how to schedule--too many times one or two of our baristas was over worked and stresses but afraid to speak up. Lastly, stay consistent.


  11. Fast paced emvironment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Arlington, VA
    Current Employee - Barista - Starbucks in Arlington, VA

    I have been working at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are great! Co-workers are awesome.

    Cons

    Vet high paced, strenuous job for little pay.

    Advice to Management

    Not all stripes can be run exactly the same (playbook). Allow some flexibility in the playbook.



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