Starbucks Reviews in Washington, DC

Updated September 9, 2014
Updated September 9, 2014
4,550 Reviews
3.7
4,550 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,094 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 401 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 200 reviews)


Cons
  • Work/life balance was preached corporately but ignored in the field (in 109 reviews)

  • Store Managers and District Managers are disconnected from hourly partners (in 114 reviews)

More Highlights

92 Employee Reviews Back to all reviews

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  1.  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista  in  Rockville, MD
    Former Employee - Barista in Rockville, MD

    I worked at Starbucks part-time for less than a year

    Pros

    The training that they did was pretty good and they use decent equipment

    Cons

    Lots of memorization and quick paced sometimes not enough people on shifts or stock running out during busy times

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great as a temporary/college job, don't expect much more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks  in  Alexandria, VA
    Former Employee - Barista - Starbucks in Alexandria, VA

    I worked at Starbucks full-time for less than a year

    Pros

    -Free pound of coffee, instant VIA, or Tazo tea tin per week.
    -Pretty fun coworkers
    -Balance between work and life was pretty good, had an easy time scheduling around other life expectations

    Cons

    -Ridiculous sales expectation from management.
    -Disgustingly entitled customers and customer culture.
    -No consistency. The rules you follow depend on who's shift at the time, whether the manager is in or not, who you're working with; it's ridiculous and made both employees AND customers confused.
    -Company seems to be going toward Pizza Hut levels....before I left they were starting to hire high school kids and recent grads for less than 8 dollars an hour, which I never even heard about Starbucks doing.
    -Women at the store I worked at got hired for 5 cents less than the men did (Knew this because a shift pointed it out to our manager when he was checking employee records, nothing was ever done about this).

    Advice to ManagementAdvice

    Hiring high schoolers at less than 8 dollars an hour, putting them on priority over more experienced candidates tells me you're aiming for Pizza Hut and Papa John's level of being cheapskates; you think that you'll save money by hiring cheap labor, don't know why you need to save any money when Starbucks makes bank. You'd better reverse this trend 'cause you'll be losing your customer base of hipsters.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Company is great. Unfortunately there are bad apples working in upper management - keep your head down- they don't last.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Washington, DC
    Current Employee - Assistant Store Manager in Washington, DC

    I have been working at Starbucks full-time for more than 5 years

    Pros

    Passion is infectious. Coffee is delicious.

    Cons

    Over emphasis on appearances rather than bottom line truths. Still a young company experimenting with adolescents.

    Advice to ManagementAdvice

    You have an amazing group of retail managers and baristas that have been with the company for decades. Please don't let poor change management force them out of their career. In example, new DMs that don't appreciate the true Starbucks experience.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Fun but tiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Arlington, VA
    Current Employee - Barista in Arlington, VA

    I have been working at Starbucks part-time for less than a year

    Pros

    Free coffee, flexible hours, more than minimum wage salary

    Cons

    long hours of standing and rude customers

    Advice to ManagementAdvice

    Be nice to employees

    Recommends
    Approves of CEO
  6.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor  in  Potomac, MD
    Former Employee - Shift Supervisor in Potomac, MD

    I worked at Starbucks part-time for more than 3 years

    Pros

    Benefits, training, colleagues, customers, compensation, location

    Cons

    Hours, no room for growth

    Advice to ManagementAdvice

    Listen to your baristas when they have great ideas!

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    I love working at Starbucks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Alexandria, VA
    Current Employee - Barista in Alexandria, VA

    I have been working at Starbucks part-time for less than a year

    Pros

    Paid time off after one year of employment, tuition assistance after one year of employment, great medical benefits, fast paced environment during morning rushes, free coffee drinks, weekly coffee markout, flexible hours, 6 month review allows for possible raise, upward mobility is common

    Cons

    There are no cons to this employer that I can think of! Great company to work for!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Shift Supervisor  in  Ashburn, VA
    Current Employee - Shift Supervisor in Ashburn, VA

    I have been working at Starbucks full-time for less than a year

    Pros

    Typical service job. Your success is entirely dependent upon your manager and what they train you to do. In my case, my manager favors the one supervisor so she always opens. Her availability is even set to only open M-F, so when I got hired as a supervisor, I was only trained on how to close the store b/c they needed a closing supervisor.

    Cons

    Now, 7 months later, that's still the only shift I ever get. 1-close, 5 days a week. I expressed my desire to learn more, new things and work other shifts. I was told the schedule would change. It hasn't. My manager and I have had this same convo at least 3 times now. I'm over it. I'm bored. Dead end. This position also doesn't pay nearly enough for what is required. As a closer, I do so much more than other supervisors, and I still only make 10.35, which isn't even enough to afford to live in Northern VA. I have to live at home just to afford this job.

    Advice to ManagementAdvice

    Train all your employees evenly. Opening and closing is important to know for all people, and that way, employees have more options to trade shifts when coverage is needed.

  9.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Manassas, VA
    Current Employee - Barista in Manassas, VA

    I have been working at Starbucks part-time for more than 8 years

    Pros

    Working with people, getting to know the customers

    Cons

    Working retail is always hard.

    Recommends
    No opinion of CEO
  10.  

    Starbucks barista

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks  in  Herndon, VA
    Current Employee - Barista - Starbucks in Herndon, VA

    I have been working at Starbucks full-time for more than a year

    Pros

    You'll enjoy some of the people you work with, just like any other job. You'll learn the basics of coffee if you're interested and have the opportunity to try them all.

    Cons

    Hours are rough. Customers are horrible. Managers have no respect not give it. I beg you to not work here if you have any respect for yourself at all. People are horrible and so are the hours here. Retail is retail. I have no more patience nor care for people because of this job. I absolutely hate it. The benefits aren't worth your stress.

    Advice to ManagementAdvice

    Crack down on your GMs who can't give authority when they need to. Respect your partners and stop demanding your respect if you can't give it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    The worst working environment i have ever experienced in y life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor  in  Ashburn, VA
    Current Employee - Shift Supervisor in Ashburn, VA

    I have been working at Starbucks full-time for more than a year

    Pros

    The best thing is a free coffee while you are working and marks out every week

    Cons

    Its too many responsibilities to do for the money they pay

    Doesn't Recommend

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