Starbucks

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  www.starbucks.com

Starbucks Reviews in Washington, DC

Updated December 12, 2014
Updated December 12, 2014
5,101 Reviews
3.7
5,101 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,443 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 452 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 230 reviews)


Cons
  • Work-life balance is nearly impossible to achieve until you've gained experience (in 131 reviews)

  • While I was with the company, there was a huge turnaround with district managers (in 140 reviews)

More Highlights

106 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Shift Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Shift Lead in Stafford, VA
    Former Employee - Starbucks Shift Lead in Stafford, VA

    I worked at Starbucks full-time (less than an year)

    Pros

    They are great with working with your schedule if you have school or children.

    Cons

    The expectations for the shift supervisor and the pay do not match. They pay is not enough, specially if you have to close or open.

    Advice to ManagementAdvice

    A shift differential would be nice since leads aren't getting any cut of the tips.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Washington, DC
    Current Employee - Barista in Washington, DC

    I have been working at Starbucks part-time (less than an year)

    Pros

    Great benefits
    Friendly partners
    Fast paced enviornment

    Cons

    Unpredictable hours
    Hard to make a living wage
    Can get exhausting if introverted

    Advice to ManagementAdvice

    Better compensation would make this work nirvana. I LOVE this company and am actually depressed about having to leave if I can't move up soon.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    It was a great experience that allowed me to strengthen my customer service skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Washington, DC
    Former Employee - Barista in Washington, DC

    I worked at Starbucks full-time (more than an year)

    Pros

    Great company to work for.
    Wonderful atmosphere
    Fast paced work load with some downtime for cleaning

    Cons

    Nothing bad to say about the company

    Advice to ManagementAdvice

    Keep up the good work and make sure to spread the word about the benefits of working at Starbucks

    Recommends
    Approves of CEO
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  5.  

    Fast paced, stressful, and unrewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Herndon, VA
    Current Employee - Shift Supervisor in Herndon, VA

    I have been working at Starbucks full-time (more than an year)

    Pros

    The benefits are phenomenal and there's something to be said about a source of free coffee.

    Cons

    Everything else. The customers are disrespectful and treat you as a utility rather than a human. The pay is insultingly low. You will work with a collection of degenerate stoners and drunkies who work at Starbucks simply because they have nowhere else to go. Extremely fast-paced and stressful at busy stores with little to no recognition nor reward. Even with tips, the pay simply does not match the workload and does not make this a good choice for anyone looking for more than a temporary job in school.

    Advice to ManagementAdvice

    The pay has to go up. Store prices have increased and cost-of-living around the country is on the rise. Working hard for 40+ hours a week after 2 years should not keep you so poverty stricken that you struggle to make rent. A pat on the back does not make up for a deficit in the real reason we all hold jobs.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Higher management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Store Manager in Olney, MD
    Former Employee - Starbucks Store Manager in Olney, MD

    I worked at Starbucks full-time (more than 5 years)

    Pros

    Customers are awesome! Quite like family! As well as your partners are like family.

    Cons

    It takes years to move up in this company. And when you do watch out. They will be on your back like white on rice. If you are high on labor your butt is on the line. Starbuck's hates overtime. Anyone who goes over gets yelled at and written up. This company does not care about it's partners like they claim. Everyone including long time partners are expendable! Watch out! you could be next!

    Advice to ManagementAdvice

    Remember who has put blood, sweat and tears into their job! Those with awesome reviews should be taken into consideration not thrown out with the trash!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Great for learning experience with a large corporation and fast paced environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks in Rockville, MD
    Former Employee - Barista - Starbucks in Rockville, MD

    I worked at Starbucks full-time (more than an year)

    Pros

    Great perks - free pound of coffee or box of tea each week. Worked at 2 stores and liked all employees. Helped build my work ethic.

    Cons

    It's a tiring job, definitely not a job for those who aren't good with people.

    Advice to ManagementAdvice

    I think employees should always be allowed to have free drinks, not just an hour before, during and an hour after your shifts.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Amazing Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Sterling, VA
    Current Employee - Barista in Sterling, VA

    I have been working at Starbucks part-time (more than an year)

    Pros

    Amazing new college benefits, competitive pay, 6 month raises, fun environment

    Cons

    customers can be rude, must be able to work fast undner pressure and resolve problems relatively fast

    Advice to ManagementAdvice

    train your management before promoting them... :)

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Pretty good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Quantico, VA
    Current Employee - Barista in Quantico, VA

    I have been working at Starbucks part-time (more than an year)

    Pros

    Work is great when you have a good team to work with. Customers, in my experience, have been absolutely fantastic. If I wasn't in love with them so much I would have quit due to my current experience of team members.

    Cons

    When you work with a sour team, work can get stressful and unbearable.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    It pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Washington, DC
    Current Employee - Barista - Starbucks in Washington, DC

    I have been working at Starbucks full-time (more than an year)

    Pros

    Nice co workers , free drinks during work , flexible hours. Always can transfer if you're between school & home

    Cons

    Depends on store but hard to get a regular schedule,

    Advice to ManagementAdvice

    Do over staff a store it makes it hard for employees to get good hours

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A few years growth at starbucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista, Shift Supervisor in Springfield, VA
    Current Employee - Barista, Shift Supervisor in Springfield, VA

    I have been working at Starbucks part-time (more than 3 years)

    Pros

    Training Opportunities, customer service, coffee knowledge, health benefits, fringe benefits, fast paced work, great experience

    Cons

    Middle management, early/late hours, exhausting work

    Recommends
    Positive Outlook
    Approves of CEO

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