Starbucks Reviews in Washington, DC

Updated September 15, 2014
Updated September 15, 2014
4,583 Reviews
3.7
4,583 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,111 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 401 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 200 reviews)


Cons
  • Work/life balance was preached corporately but ignored in the field (in 109 reviews)

  • Store Managers and District Managers are disconnected from hourly partners (in 114 reviews)

More Highlights

94 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Manassas, VA
    Current Employee - Barista in Manassas, VA

    I have been working at Starbucks part-time for more than 8 years

    Pros

    Working with people, getting to know the customers

    Cons

    Working retail is always hard.

    Recommends
    No opinion of CEO
  2. 2 people found this helpful  

    great starting job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Manassas, VA
    Current Employee - Barista in Manassas, VA

    I have been working at Starbucks part-time for less than a year

    Pros

    usually very rewarding. awesome perks. possibility for a small raise every six months. great people. customers who genuinely share their appreciation. strong sense of community. the company really does care about the employees. weekly tips. knowing you're involved in something that strives for the closest to best it can be.

    Cons

    customers sometimes forget baristas are actual people. it can be really hard to get shifts covered in emergencies, sometimes even forcing ill partners to work. as a barista (and probably as a shift as well), it's definitely not a salary i could live off of if i were paying for rent/utilities/etc.

    Advice to ManagementAdvice

    something definitely needs to be done so sick partners don't ever end up working if they can't find coverage, like an on-call barista system, or something. also, where i am the starting salary for a barista is 8.50, which is a dollar more than minimum wage, but it is not enough to live off of and even with their raises most of the partners i know are working one or two additional jobs to support themselves, making them sicker, more exhausted, discouraged and generally less valuable as starbucks employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Very fulfilling and actually fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista  in  Washington, DC
    Former Employee - Barista in Washington, DC

    I worked at Starbucks part-time for more than 3 years

    Pros

    Team management and very helpful management

    Cons

    demanding customers making it seem like there is nothing you can do to satisfy them

    Advice to ManagementAdvice

    work on providing tips to barristas on how to work with impossible customers

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    The worst working environment i have ever experienced in y life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor  in  Ashburn, VA
    Current Employee - Shift Supervisor in Ashburn, VA

    I have been working at Starbucks full-time for more than a year

    Pros

    The best thing is a free coffee while you are working and marks out every week

    Cons

    Its too many responsibilities to do for the money they pay

    Doesn't Recommend
  6.  

    Great for a high schooler. Thanks about it.

    Current Employee - Barista - Starbucks  in  Silver Spring, MD
    Current Employee - Barista - Starbucks in Silver Spring, MD

    I have been working at Starbucks full-time for more than a year

    Pros

    Cant really think of anything thats a Pro except for the fact that you will get a paycheck and they allow direct deposit.

    Cons

    Management is always inconsistent. No one cares about time management. If you are a barista, you will be blamed for everything that goes wrong. Ive worked at several locations, essentially all the supervisors and managers are bullies.

    Advice to ManagementAdvice

    You wont take the advice simply because you dont get paid enough to care.

  7.  

    Great company to work for; Cares about employees on all levels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Reston, VA
    Current Employee - Store Manager in Reston, VA

    I have been working at Starbucks full-time for more than 3 years

    Pros

    Great benefits; amazing work culture

    Cons

    long hours if your store has staffing issues

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good Manager = Happy Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista - Starbucks  in  Washington, DC
    Former Employee - Barista - Starbucks in Washington, DC

    I worked at Starbucks part-time for less than a year

    Pros

    I worked at the Starbucks on Dupont Circle in D.C. The manager is great. It's one of the busiest Starbucks on the east coast, which means more tips accumulate over time than a less busy Starbucks. Sometimes 10 minute breaks are forgotten, but all you have to do is ask/reminder your shift supervisor.

    Cons

    On your feet for 8 hours/day. A range of customers come in, some in better moods than others. Try not to take anything personally.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Place to get Started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista  in  Fairfax, VA
    Former Employee - Barista in Fairfax, VA

    I worked at Starbucks part-time for more than 3 years

    Pros

    Good benefits and low barrier of entry.

    Cons

    Lack of upward mobility in company.

    Advice to ManagementAdvice

    Don't hire Managers who have never worked as a Barrista. .

    Recommends
    Approves of CEO
  10.  

    High paced, social and fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor  in  Fairfax, VA
    Current Employee - Shift Supervisor in Fairfax, VA

    I have been working at Starbucks full-time for more than 3 years

    Pros

    High connectivity with partners and customers. Partner benefits are great.

    Cons

    You are on your feet all day. This is not for the faint of heart.

    Advice to ManagementAdvice

    Hold off on the unnecessary micromanaging, and please be prepared to give a reason as to why you want things a certain way.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    During my time at Starbucks this companies culture was second to none.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager  in  Alexandria, VA
    Former Employee - District Manager in Alexandria, VA

    I worked at Starbucks full-time for more than 10 years

    Pros

    The ability to move up in the company was achievable and the path was clear. Great benefits even for part time employees and a supportive work atmosphere.

    Cons

    Holding on to part time and entry level salary employees was difficult. Wages are to small for a metropolitan area.

    Recommends
    Positive Outlook
    Approves of CEO

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