Starbucks Reviews in Washington State

Updated September 10, 2014
Updated September 10, 2014
4,566 Reviews
3.7
4,566 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,101 Ratings

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 401 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 200 reviews)


Cons
  • Work/life balance was preached corporately but ignored in the field (in 109 reviews)

  • Store Managers and District Managers are disconnected from hourly partners (in 114 reviews)

More Highlights

359 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Designer  in  Seattle, WA
    Former Employee - Production Designer in Seattle, WA

    I worked at Starbucks full-time for more than 5 years

    Pros

    Great managers and co-wrokers. Great office environment. Always something new and exciting.

    Cons

    I have no complaints about my experience.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great way to start you job resume and learn how to become a team member.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Seattle, WA
    Current Employee - Barista in Seattle, WA

    I have been working at Starbucks part-time for more than 3 years

    Pros

    Learn how to be productive and multi-task. Other skills learned include:
    - Customer Service
    - Communication
    - Teamwork
    - Multi-Tasking

    Benefits are a plus

    Cons

    At times it gets super busy and working as a barista might become too much. Sometimes you just have to power through.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Barista

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Barista  in  Walla Walla, WA
    Former Employee - Barista in Walla Walla, WA

    I worked at Starbucks part-time for more than a year

    Pros

    Amazing people, amazing benefits, free coffee and tea. Works with school schedule.

    Cons

    pay, it is on the lower end. a lot is asked for with the amount they pay

    Advice to ManagementAdvice

    Let partners there are other avenues to grow within the company other than retail

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    A great company where you are constantly learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor  in  Seattle, WA
    Former Employee - Shift Supervisor in Seattle, WA

    I worked at Starbucks full-time for more than 3 years

    Pros

    Great place to work with. You have to make the most of it and if you go to work with a good attitude, no day seems bad!

    Cons

    You have to be very intentional with your manager about climbing up the ladder. Managers need to be more upfront about letting their baristas know they see potential for growth.

    Advice to ManagementAdvice

    I think sometimes managers are trying to "climb the ladder" as well, and sometimes gets caught up in their own development and forgets to develop their own partners.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Awesome job for someone new to the area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor  in  Tacoma, WA
    Current Employee - Shift Supervisor in Tacoma, WA

    I have been working at Starbucks part-time for more than 5 years

    Pros

    This is a great job to meet people in the community. The work is fun and easy for the most part, unless short staffed. The other baristas are like family. The manager makes or breaks the store environment. Benefits are amazing at 20+ hours and it is the perfect job for many students.

    Cons

    Waking up at 3am for an opening shift is not fun especially when you are on the third or fourth day in a row. I can't count how many family/friend functions that I had to leave early to just ensure I could get 5-6 hrs of sleep before opening the next day. Pay is low for supervisors in relation to the amount of responsibility that is required.

    Advice to ManagementAdvice

    Please invest more hours in labor and pay your shift supervisors more.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Generally good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Administrative  in  Seattle, WA
    Former Employee - Administrative in Seattle, WA

    I worked at Starbucks full-time for more than 3 years

    Pros

    The culture and benefits as well as upward mobility within Starbucks

    Cons

    When you get assigned to [they exist everywhere] the infrequent manager who decides not to follow the prescribed way of treating employees [partners.]

    Advice to ManagementAdvice

    Keep a close eye on ALL people managers

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    This is a great company that strives to lift up their employees in all aspects of their work life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Starbucks full-time for more than 8 years

    Pros

    They encourage planning and training for obtaining the job you aspire to. Quite generous pay and benefits.

    Cons

    "The Starbucks Culture" way of treating people has not worked its way down to all of the people managers [not a surprise...you always can find the odd duck.] This can make an employee disillusioned and just as frustrated as workers at Amazon.

    Advice to ManagementAdvice

    Please be sure that your department leaders are both embodying the expected culture and passing on the importance of this to their direct reports and people managers.......BEFORE they have responsibility over the work lives of others.

    Recommends
    Approves of CEO
  9.  

    New Barista

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Seattle, WA
    Current Employee - Barista in Seattle, WA

    I have been working at Starbucks part-time for less than a year

    Pros

    Free coffee, and relatively nice co-workers.

    Cons

    Arbitrary rules, and too many tasks to accomplish well given time constraints.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Decent compared to other companies, but times have changed here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Starbucks full-time for more than 10 years

    Pros

    - Many opportunities to move around in other positions
    - The culture is good. People are truly wanting to make a difference.
    - Executive leadership does the right thing
    - Company has great potential for continued growth

    Cons

    - Becoming "big company"
       -- hard to make quick decisions. always lack of single decision makers.
       -- "just do it" attitude from leadership, especially in IT.
       -- priorities change constantly
       -- becoming bureaucratic to get things done. so many gates to get past.
    - too much consensus decision making. meetings have multiple layers of leaders from many departments since everyone feels they need to be part of the decision.
    - things take a long time to get done at HQ
    - long hours are becoming commonplace, impacting work/life balance

    Advice to ManagementAdvice

    - be more flexible and nimble
    - make it easier for decision making
    - make priorities clear, especially in IT

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Don't believe the hype. I work in corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supply Chain Planner  in  Seattle, WA
    Current Employee - Supply Chain Planner in Seattle, WA

    I have been working at Starbucks full-time for more than 3 years

    Pros

    They look after their retail partners, free coffee, corporate headquarters is nice. Starbucks has a diverse work environment. Volunteering opportunities, They have the partner cup fund which is established to help partners in need.

    Cons

    Terrible work life balance. Commute is terrible. No parking. No bonus. They say they offer stock but it is a lie. Terrible systems with even worse IT support. I've seen people harassed and treated quite bad. Very political, high schoolish, gossip driven culture. A lot of people seem down right unhappy there and a lot of people are leaving. No career pathing and people with the wrong experience are put into roles then treated poorly until they catch up and figure the role out with little to no support from management or fellow partners. Leadership is completely out of touch.

    Advice to ManagementAdvice

    Become more in touch with your employees and work on getting more support especially with IT solutions. Put an end to the harassment and build a collaborative work environment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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