Starbucks Reviews

Updated April 20, 2015
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3.6
453 Reviews
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Approve of CEO
Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
337 Ratings

453 Employee Reviews

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  1. Strategist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Starbucks

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing place to work, the people are super smart and the business is forward thinking. The Corp HQ is amazing with a few awesome restaurants inside and nearby. The free coffee perk is amazing!

    Cons

    Lack of clear expectations. Although I don't see this a "true" con, it can be problematic at times. It is definitely not a con that would keep me away from considering working there again.

    Advice to Management

    Set expectations and make them realistic. This will help people know the who/what/where and why.

  2. worked at sbux for 2 years as a consultant on their operations team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Seattle, WA
    Current Employee - Consultant in Seattle, WA

    I have been working at Starbucks (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing culture, outstanding people, tons of support for growth/development and work-life balance

    Cons

    typical of big companies, sometimes decisions can be slow to be made; but they still strive to empower teams

    Advice to Management

    keep up the great work!

  3. Helpful (1)

    Great place for people who enjoyed high school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Seattle, WA
    Current Employee - Program Manager in Seattle, WA

    I have been working at Starbucks full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    friendly work environment with access to senior management. nice location. progressive values. company means well. innovative and fun. connected to community.

    Cons

    passive aggressive. highly political. being liked is way more important than doing good work. many leaders are incompetent. very much the peter principal is in play here.

    Advice to Management

    Pay for talent. Reward results. Reduce politics and bureaucracy. About 50 percent of the effort of any job at Starbucks Support Center is done to satisfy people's need to feel involved and adds no value. Way too many meetings. Way too little autonomy.

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  5. Fun, engaging, challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Seattle, WA
    Former Employee - Barista in Seattle, WA

    I worked at Starbucks

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Free drinks, friendly customers and good atmosphere

    Cons

    Stressful at times, hard to request time off

  6. Helpful (1)

    Avoid the Supply Chain Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Distribution Analyst in Seattle, WA
    Former Employee - Distribution Analyst in Seattle, WA

    I worked at Starbucks full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great environment. Great culture. Wonderful beliefs that support military, college students, community.

    Cons

    Lack of leadership, vision and direction is evident in the constant reorgs within the Supply Chain Org. Because Starbucks has such high margins, they can afford to shuffle and shuffle to the detriment of "partners" who came to the organization to work hard and make a difference. Only to be left dejected, confused about the overall strategy and then laid off.

    Advice to Management

    Listen to the partners. Lead with purpose.

  7. A great fit for those who want to believe in their company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Seattle, WA
    Former Employee - Store Manager in Seattle, WA

    I worked at Starbucks full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Starbucks historically treats their partners well in assisting them to develop their career, providing meaningful benefits such as free coffee, paid time off, sick pay for salaried partners and many opportunities for promotion and new experiences.

    Cons

    Starbucks will work you to death if you do not maintain your personal work/life balance. There is such a drive to increase sales that it can take away from your interest in providing great customer service. Still, management typically understands that knowing the customer and what they want is the best service.

    Advice to Management

    Trust your partners to deliver what's important. Follow their lead.

  8. Great company for first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in West Seattle, WA
    Former Employee - Barista in West Seattle, WA

    I worked at Starbucks

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Good tips depending on location, great diverse people to work with

    Cons

    Those early morning shifts and having to wait for your tips to come after a week

    Advice to Management

    Not much to complain about here

  9. Great place to work, even if you don't drink coffee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Help Desk Analyst I in Seattle, WA
    Former Contractor - Help Desk Analyst I in Seattle, WA

    I worked at Starbucks as a contractor (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    One of the few places I found that included initial Help Desk training as part of an entry-level position. The overall corporate culture is very open and welcoming, even to contract employees, as I was when I worked there.

    Cons

    My first contract there was a mid-shift, and my second was an early split-shift, starting at 4am. It turns out that I'm apparently physically unable to work such hours, anymore (insomnia). Unfortunately, at least for a contract worker, there's no viable method for requesting a different shift. This may be a different matter for a full-time employee.

    Advice to Management

    Consider allowing contract workers in 24/7 positions access to the same shift swapping tools that FT employees seem to have.

  10. Senior Application Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Application Developer in Seattle, WA
    Former Employee - Senior Application Developer in Seattle, WA

    I worked at Starbucks full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Starbucks Brand, Huge IT landscape

    Cons

    Unprofessional environment, even at the lower levels of the IT department. you have to be a YES man. Seniority in the company counts than skills. Since most of the IT folks works under the cloud of H1B sponsorship from the company, hence the environment is more of a master/slaves; than a professional IT environment.

    Advice to Management

    None. You can't wake up a person, who is pretending sleeping.

  11. Hard work, Starbucks managers are the hardest working people I know an there a lot of passion motivating this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista - Starbucks in Seattle, WA
    Current Employee - Barista - Starbucks in Seattle, WA

    I have been working at Starbucks full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Medical benefits, stock and 401k,

    Cons

    A lot of stress, not enough pay for managers

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