Starcom USA Reviews

Updated July 27, 2015
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Approve of CEO
Starcom USA CEO Lisa Donohue
Lisa Donohue
27 Ratings

Pros
  • Decent work-life balance if you are on the right team (in 6 reviews)

  • Great benefits - lots of vacation, 35 hr minimum work week, 3 hr (in 6 reviews)

Cons
  • This depends on what account you're on but the work-life balance can be awful (in 17 reviews)

  • Most teams are under-staffed and combined with demanding clients leads to long hours (in 20 reviews)

More Pros and Cons

82 Employee Reviews

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  1. Starcom Chicago

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Supervisor in Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL

    I have been working at Starcom USA full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Roster of clientele, forward-thinking company with Digital focus, vacation time, upward mobility and recognition for exceptional work, office environment, strong executive leadership

    Cons

    Like any large corporate machine, it's a bit inflexible for certain situations. For instance, rotations/promotions on larger client teams have a "waiting line". Must put yourself out there and get involved to be recognized. Additionally, mobility between sister companies under the Publicis umbrella is discouraged.


  2. The People Are Top Notch

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Starcom USA full-time (More than 10 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The people! Really awesome, smart people who are willing to bring great ideas to life. Made some lifelong friends at this company. The clients! Worked on very large, well-known brands from day one of working at the agency. The level of responsibility given and the opportunity to learn new things was amazing.

    Cons

    Long hours - Never saying no to clients means working to turn things around in a crunch. When everything is business critical, you can find yourself working from 8am until midnight for months and months on end. Low pay - Lots of people ended up leaving for more money at other agencies or in ad sales.


  3. Come for the experience; leave with your expertise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Supervisor in Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL

    I have been working at Starcom USA

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You will learn a lot so long as you're on the right team and product. Lots of emphasis on digital, especially in the programmatic space.

    Cons

    Restructuring has left the company inefficient. Little faith that the company will grow so long as they keep this up. Also, the pay is terrible compared to your market value.


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  5. Media Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL

    I have been working at Starcom USA

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good people, good structure, good leadership

    Cons

    low compensation, long work hours

    Advice to Management

    Work on showing you value your employees by higher compensation and a better work-life balance


  6. Assoc Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Media Director in Chicago, IL
    Former Employee - Associate Media Director in Chicago, IL

    I worked at Starcom USA full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    good place for first job out of college.

    Cons

    limited work life balance. Clients less focused on big ideas and more focused on efficiencies and impressions. Programmatic will change the face of the way business is done

    Advice to Management

    Company needs to be more focused on the people. It's more about meeting numbers than staffing appropriately and ensuring employees are happy. Work life balance is an issue.


  7. A great Place to Start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL

    I have been working at Starcom USA (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Culture and Great Group of people to work with

    Cons

    Promotions and movement come slow


  8. Good culture, great people, interesting work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Starcom USA full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people. Company has put a big emphasis on culture over the past couple years which has really paid off. Good work/life balance (depending on role). Strong leadership.

    Cons

    Experience, work/life balance, access to management, etc. can vary dependent on specific assignment given how large the company is. My understanding is that some positions (esp. lower level) don't pay as well as competitive agencies.

    Advice to Management

    Continue focus on culture in order to keep entry level employees engaged.


  9. Work Hard, Paid Little

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL

    I have been working at Starcom USA full-time (More than a year)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits and time off, smart/good people depending on the team you are on, big name clients, great experience to gain right out of college

    Cons

    Pay for junior level is terrible, and it is so hard to live on this salary in Chicago for 2+ years out of college; if you have debt there is no way to pay that back until you are promoted. Promotions take forever to happen and associates have been leaving to go to other companies that will promote them and pay them better. Work-life balance can also be really bad, and I can't imagine having children or any other big commitment while doing this job

    Advice to Management

    Pay your employees (especially associates/supes) more money or they will leave. Top talent has been flooding out the door since I started.


  10. Great place to start, not so great to stay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Chicago, IL
    Current Employee - Supervisor in Chicago, IL

    I have been working at Starcom USA full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Wonderful career development and learning opportunities, great place for 20-somethings just getting started. Fun culture - beer nearly everyday, free coffee/cereal/soda daily along with many clubs to get involved with. Fantastic benefits and time off schedule.

    Cons

    Hard to move around after being in a role for more than couple years. Management styles vary widely and if you end up on a bad director's team, you're kind of screwed. Lots of discrimination against working parents - working mothers in particular (my experience was I was told I was "using my child as an excuse" and "your husband better be doing his part to care for your kid"). Pay is way below what competitors offer. Unless some serious changes are made, they will continue to lose rock star employees. It seems Starcom has seen it's day in the sun.

    Advice to Management

    Provide better training for middle managers. Pay employees better so the good ones will want to stay.


  11. Great Place to Work (most of the time)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Starcom USA full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Better work life balance as you become more senior. Lots of opportunity to contribute at all levels. Relatively easy access to senior management.

    Cons

    Under compensated if you stay too long. Often short staffed. Seems like business units don't have much autonomy to make financial decisions outside of Publicis.



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