Starcom USA

www.starcomusa.com
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Starcom USA Reviews in Illinois

Updated February 25, 2015
Updated February 25, 2015
67 Reviews
3.3
67 Reviews
Rating Trends

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Starcom USA CEO Lisa Donohue
Lisa Donohue
67 Ratings

Review Highlights

Pros
  • Good training program to learn the fundamentals of media (in 14 reviews)

  • Decent work-life balance if you are on the right team (in 6 reviews)


Cons
  • This depends on what account you're on but the work-life balance can be awful (in 17 reviews)

  • Long hours, difficult to maintain healthy work-life balance, below industry compensation package (in 20 reviews)

More Highlights

67 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    I got a lot of hands on experience that interns usually don't receive - not administrative at all.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Chicago, IL
    Current Employee - Intern in Chicago, IL

    I have been working at Starcom USA

    Pros

    Office culture was amazing, pay was decent, they really wanted to give us interns any opportunity to explore the rest of the agency, sit in on speakers, and shadow other employees.

    Cons

    Could get slow at points, pay for regular employees isn't great, my team worked constantly, long hours are expected

    Advice to ManagementAdvice

    Don't go on such a power struggle, those lower may have great ideas

  2.  

    Solid Agency, with a few drawbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL

    I have been working at Starcom USA full-time (less than a year)

    Pros

    Depending on the account, the workload is less stressful than most other agencies.

    Starcom has access to amazing resources to make your job easier.

    Decent company culture that is consistent from team to team.

    Leadership is optimistic and their vision is infectious.

    Training is incomparable within the industry.

    Cons

    With the restructure, one portion of the company called "Drive" has been royally screwed over. More accurately, it should be called "the slave ship." There is little use of thinking here, and whoever thought of this within the company is literally the worst. People get too stuck in rolls too specific with no transferable skills.

    Compensation is abysmal, and the number one contributor to the high turnover.

    Advice to ManagementAdvice

    Get rid of the Define-Design-Drive and Deliver structure. Worst idea ever, and the agency has suffered since this was enacted.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    I worked at the company as a Media Associate.

    Former Employee - Media Associate in Chicago, IL
    Former Employee - Media Associate in Chicago, IL

    I worked at Starcom USA full-time (more than a year)

    Pros

    Great Management team, great perks, fun environment. Company invests time in training a associates. Great first job in the media world.

    Cons

    Low entry pay, long work hours. Sometimes, it's very demanding and competitive.

    Advice to ManagementAdvice

    Consider a better strategy for promotions from entry to mid-level roles.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great for recent grads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Supervisor in Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL

    I have been working at Starcom USA full-time (more than 3 years)

    Pros

    Great way to meet new people and learn a lot in a short period of time

    Cons

    Less than ideal work life balance

    Recommends
    Neutral Outlook
  6.  

    Great Media Agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL

    I have been working at Starcom USA full-time (less than a year)

    Pros

    -Great people, everyone is always willing to lend a hand
    -Awesome office environment
    -Lots of time off
    -So many perks, free Divvy membership, discounted gym membership, great cell phone plans
    -Good work life balance

    Cons

    -Teams are kind of a hit or miss, which can make or break your work experience
    -Hours can be long during certain times of year
    -Lower salary than average

    Advice to ManagementAdvice

    Raise the salaries

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Started off as a great experience...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Starcom USA full-time (less than a year)

    Pros

    - Great experience to learn how a big agency functions
    - Access to a ton of resources and tools
    - Team members (well some anyway) are very helpful
    - Free drinks and snacks

    Cons

    - Upper management treats Associates and Temps terribly for really no reason
    - High turnover
    - Pay is awful for the amount of work people put into projects
    - This depends on what account you're on but the work-life balance can be awful
    - Upper management really do not know what they're doing sometimes

    Advice to ManagementAdvice

    - As most reviews on here say, I believe it would be wise for the company to actually invest in its workers. This would decrease the turnover rate and provide a more clear career path. I noticed that people, including myself, get trained fairly well and then leave for much better opportunities.

    - Promote people to higher level positions based on performance and not style or office politics. Most of my supervisors really did not know what they were doing most of the time during big projects and it was stressful.

    - Judging from my conversations with employees from other sister agencies such as Zenith, Spark, and etc., Publicis Groupe in general needs to treat their workers like actual people and not sheep.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    A great place to start.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Supervisor in Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL

    I have been working at Starcom USA full-time

    Pros

    - Great amount of time off.
    - Good people.
    - Great office location.
    - Great perks.
    - Good training programs
    Overall good place to work right out of college.

    Cons

    -Pay
    -Compensation for employee hard work and dedication
    - Not all teams are treated equally.
    - Some managers are harder to work with than others
    - Not all entry level associates are given same opportunity

    Advice to ManagementAdvice

    Pay more attention to those on the bottom. The one doing the day to day leg work seem to get the least attention.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good place to take part in impactful media projects.

    Current Intern - Anonymous Intern in Chicago, IL
    Current Intern - Anonymous Intern in Chicago, IL

    I have been working at Starcom USA as an intern (less than a year)

    Pros

    Great work ethic and culture, interesting campaigns and projects being worked on and developed, smart and experienced individuals that work there.

    Cons

    Felt a bit too corporate for what I was looking for, wasn't able to always see the bigger picture behind all the work, limited training after the first few weeks on the job.

    Advice to ManagementAdvice

    Support greater involvement and training for employees and allow for more development of skills outside of the day to day tasks.

  10.  

    Good Brands, Bad Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Chicago, IL
    Former Employee - Associate in Chicago, IL

    I worked at Starcom USA full-time (more than a year)

    Pros

    Exposure to great clients from huge companies and very cool brands. Peer colleagues were great, big teams with a wide variety of talents.

    Cons

    Little desire to mentor and train employees at lower levels resulting in higher attrition rates. Many low people don't feel "the love" and more like a cog in the wheel.

    Advice to ManagementAdvice

    Take the time to train your employees and develop them as people and employees to help with consistency.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Great for Experience, but Stringent in Practice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Associate in Chicago, IL
    Former Employee - Media Associate in Chicago, IL

    I worked at Starcom USA full-time (more than a year)

    Pros

    The Experience You Receive, Very Smart Colleagues, and Amount of Days Off

    Cons

    Cheap pay for amount of work, promotion process is slow, and work/life balance on certain teams could be better

    Advice to ManagementAdvice

    Make the promotion process more flexible and work towards better work life balance if on a difficult account through setting expectations of client

    Recommends
    Positive Outlook
    Approves of CEO

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