Starcom USA Reviews

Updated July 10, 2015
16 reviews filtered by
  • New York City, NY Area
  • Any Job Title
  • Any Status
Employment Status

Reset
2.3
Rating Trends
Recommend to a friend
Approve of CEO
Starcom USA CEO Lisa Donohue
Lisa Donohue
6 Ratings

Pros
  • Decent work-life balance if you are on the right team (in 6 reviews)

  • Great benefits - lots of vacation, 35 hr minimum work week, 3 hr (in 6 reviews)

Cons
  • This depends on what account you're on but the work-life balance can be awful (in 17 reviews)

  • Most teams are under-staffed and combined with demanding clients leads to long hours (in 20 reviews)

More Pros and Cons

16 Employee Reviews

Sort: Popular Rating Date
  1. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Search Analyst in New York, NY
    Current Employee - Senior Search Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    It's great to work on large accounts There are a lot of cool events The benefits and perks The team is great and very helpful It's a great place to start your career

    Cons

    They take a long time to promote you They seem to take a long time to hire people They are understaffed It's hard to learn new skills because no one seems to have time to train you Salaries are a little below the industry average

    Advice to Management

    Don't take so long to promote your employees


  2. Helpful (1)

    The company is a fish out of water

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    Depending on the team (and if the business stays) you will work with "resume builder" brands and network with ad tech and publishers (this is where you land your real job). You will learn "basic media planning" at most. If you want to further your growth and expertise, you must be proactive, since leadership is lazy, fragmented, and does not care about the team's personal growth, only their bonuses. Sometimes there are bagels.

    Cons

    Overall pay is below market if you do the research. Leadership does not inspire employees to want to do more, just get the minimum done. Leadership demands, they do not lead. Leadership will only address surface issues and avoid the root cause of the problem because of their egos or lack of knowledge. So said problem repeats itself over and over. It is only a matter of time before clients realize how out of touch the company is with the modern advertising landscape. That said, job security is a concern. Teams are understaffed and everyone is just a number until they leave.

    Advice to Management

    The operational structure is archaic. The correct structure needs to mirror the strengths and needs of today's industry (not 1960s madmen). Invest in high performance talent to grow the company. Stop wasting $$$ on reckless trips and client events. Staff up the bottom and weed out the lazy top, think horizontal. Learn from your mistakes, learn how to manage, learn how to inspire, and appreciate the few loyalist you have left.


  3. Its all about your account and team - its a mixed bags of nuts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategy Director in New York, NY
    Former Employee - Strategy Director in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Starcom USA full-time (Less than a year)

    Pros

    Some really cool accounts and opportunities to move and grow

    Cons

    It all comes down to the team you are on and who you are paired with. Some account are horrible and others are cake. Turnover like any agency is high but only on the shitty accounts. A lot of it comes down to the senior management. Great leaders have efficient teams.

    Advice to Management

    Listen to your employees more and brainstorm various ways to empower them.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Higher management needs to pay more attention to junior/mid-level workers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Connections Associate in New York, NY
    Former Contractor - Connections Associate in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Starcom USA as a contractor (Less than a year)

    Pros

    - Free beer on Friday - Company encourages employees to get out through volunteer work and Human Experience days - Certain training resources if you need it

    Cons

    - I may be unfairly judging the company as my experience was with a horrible team. My supervisor frequently gave unclear or incomplete instructions on projects, then brushed me off when I had questions. Another employee who was at my level would micromanage as if she was a superior. Other members in my group experienced the same issues and together we alerted our Group Director. I have since left the company but hear the horrible team dynamic still exists. - There are few opportunities to switch to another team or a new role. - Work/life balance is horrible and you will constantly find yourself working long, stress-filled hours.

    Advice to Management

    If your employees express any type of concern, listen to them.


  6. Helpful (1)

    Great opportunities for career advancement if you're will to put in the long hours/work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Planner in New York, NY
    Current Employee - Media Planner in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    Great atmosphere and great people. You can learn a lot about the industry. Training programs and paid time off is above the industry standard.

    Cons

    Low wages, long hours. Often feels as though you aren't working fast enough, and haven't accomplished anything. High stress environment.

    Advice to Management

    Treat mid/lower level employees with a bit more respect, and they might stick around.


  7. The training program is amazing!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Associate in New York, NY
    Current Employee - Junior Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    training program is great professional atmosphere work environment

    Cons

    low pay inefficient processes management could be better

    Advice to Management

    increase pay to increase incentives of well qualified applicants


  8. Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in New York, NY
    Former Employee - Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starcom USA full-time (More than a year)

    Pros

    Fun atmosphere and perks, work with smart people

    Cons

    Very cliquey, limited growth internally


  9. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Starcom USA full-time (Less than a year)

    Pros

    Great clients, good experience and a lot of responsibility, much opportunity to learn

    Cons

    On some accounts, management can be very difficult and argumentative with employees, and there is not a lot of appreciation, work hours are extremely long day to day

    Advice to Management

    Create a more positive work environment, appreciate and take care of employees. Keeping up morale and bringing up individuals instead of bringing them down can create a much better relationship with client and stronger work output.


  10. Ideal Entry-Level Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Integrated Media Associate in New York, NY
    Current Employee - Integrated Media Associate in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    Starcom provides the resources to learn the fundamental skills needed in media planning/buying

    Cons

    Once you've mastered the application of these skills, the development, creation and progress of following your career path is in your hands

    Advice to Management

    Communication, acknowledgement and appreciation are key to a successful team/company


  11. Unfulfilling & led by aggressive core mgt team with no skills transferable beyond Chicago.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in New York, NY
    Former Employee - Senior Vice President in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Big network, Big clients, Easy to Hide if you are not any good.

    Cons

    Boring (FMCG) clients. Media buyers at best - no planning sophistication. No self-awareness.



Showing 16 of 166 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.