Starcom USA Reviews

Updated August 23, 2015
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3.0
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Starcom USA CEO Lisa Donohue
Lisa Donohue
18 Ratings

Pros
  • Decent work-life balance if you are on the right team (in 6 reviews)

  • Great benefits - lots of vacation, 35 hr minimum work week, 3 hr (in 6 reviews)

Cons
  • This depends on what account you're on but the work-life balance can be awful (in 17 reviews)

  • Most teams are under-staffed and combined with demanding clients leads to long hours (in 20 reviews)

More Pros and Cons

43 Employee Reviews

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  1. Helpful (2)

    Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than 3 years)

    Pros

    It is a younger company and there are a lot of fun things you can get out of it if you look for them. Vendor events, free intramural teams, nights out with great coworkers, etc. Fairly good benefits package, but pay is well below average.

    Cons

    This is a very mixed bag, as some roles that are at the same level are a lot better than others. In my personal experience, there is a lot said about work/life balance but nothing to actually back it up. We had 5 people on the team when I started, and now we're down to 2 with the same expectations of output. I come in early and leave quite late every day, but many times there are just too many client fire drills to handle well. As mentioned above, the salary has to about $20k below the level of work that you end up doing. Also, the promotions are pretty poorly handled and take forever, giving no insight into timelines unless you have another job offer on the table.

    Advice to Management

    Stop underpaying people so much and still expecting the world. I realize that it's part of the overall strategy to accept a higher turnover at the entry level positions and focus on attracting top talent, but it's gotten bad enough that people are leaving in droves. It may have been a record year for awards, but you're slowly bleeding out business and not winning enough to replace it.


  2. AMD

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people. Great mgmt. Good place to start ones career and learn the industry.

    Cons

    No work life balance. Servicing the client is 24/7 for certain ones.


  3. Media Supervisor at Starcom

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Starcom USA (More than 5 years)

    Pros

    Great learning opportunities and great people. You work on some of the biggest clients in the name of advertising.

    Cons

    Upper Management can either be wonderful or horrible depending what team you are on. This can either make your experience great or awful. Pay your employees more, especially at lower levels


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  5. Associate Media Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Starcom USA full-time (More than 3 years)

    Pros

    Great place. Casual atmosphere but very focused on the future/driving growth. Clients brands are second to none and the opportunities are limitless. Training programs are wonderful for new canidates entering the industry. Non monetary benefits are outstanding.

    Cons

    Its a big organization so you might feel like you're getting lost in the shuffle if you don't attempt to stand out. The pay doesn't seem to be competitive with other big agencies in Chicago and raises are always 'wait and see'. Hard to maintain a work/life balance given the hours.

    Advice to Management

    Continue to push transparency and work harder to win new business with involvement from top level management


  6. Media Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Los Angeles, CA
    Current Employee - Media Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time

    Pros

    The company cares about its employees and about keeping them informed about company's successes and shortcomings, company goals, and employment status in regards to salaries and promotions.

    Cons

    The company moves very slowly in making new hires, promoting people, and providing raises.

    Advice to Management

    Keep your promises, especially when it comes to timelines regarding new hires, promotions, and raises.


  7. Media Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good people, good structure, good leadership

    Cons

    low compensation, long work hours

    Advice to Management

    Work on showing you value your employees by higher compensation and a better work-life balance


  8. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Search Analyst in New York, NY
    Current Employee - Senior Search Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    It's great to work on large accounts There are a lot of cool events The benefits and perks The team is great and very helpful It's a great place to start your career

    Cons

    They take a long time to promote you They seem to take a long time to hire people They are understaffed It's hard to learn new skills because no one seems to have time to train you Salaries are a little below the industry average

    Advice to Management

    Don't take so long to promote your employees


  9. It depends

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starcom USA full-time

    Pros

    Lots of really smart people

    Cons

    With so many people, work tends to get siloed and there is little exposure outside your own work. Also very establishment - you either drink the koolaid and love it there, or hate it.


  10. Work Hard, Paid Little

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL
    Neutral Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    Great benefits and time off, smart/good people depending on the team you are on, big name clients, great experience to gain right out of college

    Cons

    Pay for junior level is terrible, and it is so hard to live on this salary in Chicago for 2+ years out of college; if you have debt there is no way to pay that back until you are promoted. Promotions take forever to happen and associates have been leaving to go to other companies that will promote them and pay them better. Work-life balance can also be really bad, and I can't imagine having children or any other big commitment while doing this job

    Advice to Management

    Pay your employees (especially associates/supes) more money or they will leave. Top talent has been flooding out the door since I started.


  11. Great place to start, not so great to stay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Chicago, IL
    Current Employee - Supervisor in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than 8 years)

    Pros

    Wonderful career development and learning opportunities, great place for 20-somethings just getting started. Fun culture - beer nearly everyday, free coffee/cereal/soda daily along with many clubs to get involved with. Fantastic benefits and time off schedule.

    Cons

    Hard to move around after being in a role for more than couple years. Management styles vary widely and if you end up on a bad director's team, you're kind of screwed. Lots of discrimination against working parents - working mothers in particular (my experience was I was told I was "using my child as an excuse" and "your husband better be doing his part to care for your kid"). Pay is way below what competitors offer. Unless some serious changes are made, they will continue to lose rock star employees. It seems Starcom has seen it's day in the sun.

    Advice to Management

    Provide better training for middle managers. Pay employees better so the good ones will want to stay.



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