Starcom USA Reviews

Updated September 2, 2015
160 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.3
Rating Trends
Recommend to a friend
Approve of CEO
Starcom USA CEO Lisa Donohue
Lisa Donohue
49 Ratings

Pros
  • Decent work-life balance if you are on the right team (in 6 reviews)

  • Great benefits - lots of vacation, 35 hr minimum work week, 3 hr (in 6 reviews)

Cons
  • This depends on what account you're on but the work-life balance can be awful (in 17 reviews)

  • Most teams are under-staffed and combined with demanding clients leads to long hours (in 20 reviews)

More Pros and Cons

160 Employee Reviews

Sort: Popular Rating Date
  1. As good as it can be in the media biz

    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Starcom USA full-time

    Pros

    Smart people, great accounts, fun work environment, (mostly) reasonable leaders. Lots of "home-grown" talents compared to competition

    Cons

    Like any other big corporation -- change is slow, too many cooks in the kitchen, fighting to not get commoditized, talent retention... The same things that other agencies also struggle with


  2. Poor staffing makes Starcom a sweatshop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Supervisor in Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Starcom USA full-time (More than 3 years)

    Pros

    You learn a lot about media and marketing in a short time You work on some of the biggest brands in the world It's good experience for your resume Really good at TV planning/buying, and you get a lot of swag

    Cons

    It's common to work 12 hour days and weekends Half the staff is missing on accounts, so you do 2-3 peoples jobs When new clients come onboard, one person has to do everything for 3 months before Starcom partially staffs it Not very creative. It's about efficient audience buying and not taking risks Starcom doesn't know how to retain talent. Everyone leaves after a year or two Most digital media plans are cookie cutter based on comScore ratings

    Advice to Management

    Focus on nurturing talent - all the good people leave as soon as they can. You're too addicted to TV money - get with digital or get stronger digital leadership. Maybe management should spin off the digital/analytics/search/social/programmatic stuff into a new agency, so people can learn in depth. Right now, they do some much across all digital media disciplines, I don't think anyone is really strong. It's good for planning, but not execution of campaigns. Put more emphasis on new biz - There's been too many losses.


  3. AMD

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people. Great mgmt. Good place to start ones career and learn the industry.

    Cons

    No work life balance. Servicing the client is 24/7 for certain ones.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Media Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time

    Pros

    Great place to work and learn. Good culture/atmosphere and lots of opportunity

    Cons

    Limited compensation. Difficult to obtain salary raise or move up


  6. Helpful (2)

    Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than 3 years)

    Pros

    It is a younger company and there are a lot of fun things you can get out of it if you look for them. Vendor events, free intramural teams, nights out with great coworkers, etc. Fairly good benefits package, but pay is well below average.

    Cons

    This is a very mixed bag, as some roles that are at the same level are a lot better than others. In my personal experience, there is a lot said about work/life balance but nothing to actually back it up. We had 5 people on the team when I started, and now we're down to 2 with the same expectations of output. I come in early and leave quite late every day, but many times there are just too many client fire drills to handle well. As mentioned above, the salary has to about $20k below the level of work that you end up doing. Also, the promotions are pretty poorly handled and take forever, giving no insight into timelines unless you have another job offer on the table.

    Advice to Management

    Stop underpaying people so much and still expecting the world. I realize that it's part of the overall strategy to accept a higher turnover at the entry level positions and focus on attracting top talent, but it's gotten bad enough that people are leaving in droves. It may have been a record year for awards, but you're slowly bleeding out business and not winning enough to replace it.


  7. Great Benefits and Learning Structure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Supervisor in Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Starcom USA full-time (More than a year)

    Pros

    Good amount of PTO, good health insurance, great learning opportunities, great work atmosphere

    Cons

    Pay is not as competitive, no bonus, understaffed on many accounts so expect long hours


  8. Media Supervisor at Starcom

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Starcom USA (More than 5 years)

    Pros

    Great learning opportunities and great people. You work on some of the biggest clients in the name of advertising.

    Cons

    Upper Management can either be wonderful or horrible depending what team you are on. This can either make your experience great or awful. Pay your employees more, especially at lower levels


  9. Helpful (2)

    Taking a turn for the worse.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Starcom USA full-time (More than 8 years)

    Pros

    Decent vacation, coffee, beer.... nothing ground breaking

    Cons

    Low compensation, lack of thought leadership, directors making employment decisions on who they socialize with outside of work and not who produces results. Management will not terminate directors that are poisoning clients with poor decision-msking

    Advice to Management

    Physician, heal thyself. A series of bad decisions in promoting to director level has been crippling the agency for years. No one wants to speed the energy to fight and clean up the cesspool. HR protects the underperformers while the quality workers move to greener pastures instead of wasting time on the losing battle.


  10. Media Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Los Angeles, CA
    Current Employee - Media Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starcom USA full-time

    Pros

    The company cares about its employees and about keeping them informed about company's successes and shortcomings, company goals, and employment status in regards to salaries and promotions.

    Cons

    The company moves very slowly in making new hires, promoting people, and providing raises.

    Advice to Management

    Keep your promises, especially when it comes to timelines regarding new hires, promotions, and raises.


  11. Associate Media Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Starcom USA full-time (More than 3 years)

    Pros

    Great place. Casual atmosphere but very focused on the future/driving growth. Clients brands are second to none and the opportunities are limitless. Training programs are wonderful for new canidates entering the industry. Non monetary benefits are outstanding.

    Cons

    Its a big organization so you might feel like you're getting lost in the shuffle if you don't attempt to stand out. The pay doesn't seem to be competitive with other big agencies in Chicago and raises are always 'wait and see'. Hard to maintain a work/life balance given the hours.

    Advice to Management

    Continue to push transparency and work harder to win new business with involvement from top level management



Showing 160 of 167 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.