Starcom USA Reviews

Updated July 28, 2015
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153 Employee Reviews

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  1. Helpful (1)

    You'll Love Starcom or You'll Hate Starcom

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Director in Chicago, IL
    Current Employee - Digital Director in Chicago, IL

    I have been working at Starcom USA full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    People appreciate the work you do Work on leading national and global brands to build your resume (it's also a con) Receive great swag from media vendors Senior leadership tends to be really good

    Cons

    You work like a dog, under intense deadlines, because of an outdated staffing model Big brands are usually CPG and on the decline TV Planners and Buyers rule here and digital tends to get sidestepped The pay for juniors is atrocious Middle managers leave something to be desired in most cases

    Advice to Management

    Pay the kids more. They have many more options than advertising. Fix the compensation model: Either dump the clients that buy low FTE percentages, or go on commission and give them what they pay for.


  2. Helpful (1)

    a mix of pros and cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Starcom USA full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Desire and reco from senior manager to take risks. Great people both nice and smart.

    Cons

    Risk taking is not embraced easily by a corporate climate as hierarchical as Starcom. Many are rewarded for tenure and playing the political game.

    Advice to Management

    reward ideas, promote based on contributions not tenure or age.


  3. Good Place to Learn and Grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starcom USA

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Lots of opportunities for experience

    Cons

    Heavy workload, little training, low pay. Factory-esque work environment.


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  5. Great place!

    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starcom USA

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved working there. People were great & everyone is willing to teach you & help you learn. You are working with some of the best in the business!

    Cons

    No cons here! Truly loved working there.

    Advice to Management

    Keep doing what you're doing! Great transparency.


  6. Helpful (1)

    Media Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Starcom USA

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Fun culture and really easy work

    Cons

    TERRIBLE pay, horrible work-life balance (depending on team), Lack of forward thinking, all "re-structures" cater to the image of the company instead of improving day to day function, lack of upward mobility - revolving door of employees (mostly d/t low pay and work/life balance)

    Advice to Management

    Decrease number of employees and increase salaries - people would take their work more seriously if they were properly compensated for their time/efforts.


  7. Helpful (1)

    The company is a fish out of water

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Starcom USA full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Depending on the team (and if the business stays) you will work with "resume builder" brands and network with ad tech and publishers (this is where you land your real job). You will learn "basic media planning" at most. If you want to further your growth and expertise, you must be proactive, since leadership is lazy, fragmented, and does not care about the team's personal growth, only their bonuses. Sometimes there are bagels.

    Cons

    Overall pay is below market if you do the research. Leadership does not inspire employees to want to do more, just get the minimum done. Leadership demands, they do not lead. Leadership will only address surface issues and avoid the root cause of the problem because of their egos or lack of knowledge. So said problem repeats itself over and over. It is only a matter of time before clients realize how out of touch the company is with the modern advertising landscape. That said, job security is a concern. Teams are understaffed and everyone is just a number until they leave.

    Advice to Management

    The operational structure is archaic. The correct structure needs to mirror the strengths and needs of today's industry (not 1960s madmen). Invest in high performance talent to grow the company. Stop wasting $$$ on reckless trips and client events. Staff up the bottom and weed out the lazy top, think horizontal. Learn from your mistakes, learn how to manage, learn how to inspire, and appreciate the few loyalist you have left.


  8. Helpful (7)

    Solid Agency, with a few drawbacks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL

    I have been working at Starcom USA full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Depending on the account, the workload is less stressful than most other agencies. Starcom has access to amazing resources to make your job easier. Decent company culture that is consistent from team to team. Leadership is optimistic and their vision is infectious. Training is incomparable within the industry.

    Cons

    With the restructure, one portion of the company called "Drive" has been royally screwed over. More accurately, it should be called "the slave ship." There is little use of thinking here, and whoever thought of this within the company is literally the worst. People get too stuck in rolls too specific with no transferable skills. Compensation is abysmal, and the number one contributor to the high turnover.

    Advice to Management

    Get rid of the Define-Design-Drive and Deliver structure. Worst idea ever, and the agency has suffered since this was enacted.


  9. Here, Change Is A Constant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at Starcom USA full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Tools, Acquisitions, Visionary Leadership, Heavy-Hitting Client Roster, Offices All Around The World, Competitive Benefits & Salary, AWESOME Holiday Party, Multicultural Media Marketing Leadership

    Cons

    Tough Work/Life Balance, Difficult To Be Promoted

    Advice to Management

    Be diligent about recognizing everyone for their efforts, not the same folks every time.


  10. I got a lot of hands on experience that interns usually don't receive - not administrative at all.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Intern in Chicago, IL
    Current Employee - Intern in Chicago, IL

    I have been working at Starcom USA

    Pros

    Office culture was amazing, pay was decent, they really wanted to give us interns any opportunity to explore the rest of the agency, sit in on speakers, and shadow other employees.

    Cons

    Could get slow at points, pay for regular employees isn't great, my team worked constantly, long hours are expected

    Advice to Management

    Don't go on such a power struggle, those lower may have great ideas


  11. Helpful (2)

    I worked at the company as a Media Associate.

    Former Employee - Media Associate in Chicago, IL
    Former Employee - Media Associate in Chicago, IL

    I worked at Starcom USA full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Management team, great perks, fun environment. Company invests time in training a associates. Great first job in the media world.

    Cons

    Low entry pay, long work hours. Sometimes, it's very demanding and competitive.

    Advice to Management

    Consider a better strategy for promotions from entry to mid-level roles.



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