Starcom USA

www.starcomusa.com

Starcom USA Reviews

Updated January 13, 2015
Updated January 13, 2015
130 Reviews
3.4
130 Reviews
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Starcom USA CEO Lisa Donohue
Lisa Donohue
29 Ratings

Review Highlights

Pros
  • Good training program to learn the fundamentals of media (in 14 reviews)

  • Decent work-life balance if you are on the right team (in 6 reviews)


Cons
  • This depends on what account you're on but the work-life balance can be awful (in 17 reviews)

  • Long hours, difficult to maintain healthy work-life balance, below industry compensation package (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Easy to get lost in the hussle, lots of politics and favorites, but exceptional work and GREAT experience and learning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Chicago, IL
    Current Employee - Associate in Chicago, IL

    I have been working at Starcom USA full-time (more than an year)

    Pros

    They train you very well. Especially if you're on a good team. You'll also get the chance to do a lot of cool work. Lot's of young people. Big brands. Lot's of Vacation time! 4 weeks as a new hire and you basically get Thanksgiving and Christmas week off. They do a lot to inspire a fun culture too like experience days you can take when ever you want. They also stock the fridges every Thursday and Friday with client brand beers :)

    Cons

    You can get stuck at the bottom or in one place without recognition easily. Horrible compensation, but tis the industry. The work life balance depends directly on your team, i've seen it be great but they can also drive you into the ground. You have to have the guts to speak up and control your own direction. Can be frustrating to feel you're being left behind.

    Advice to ManagementAdvice

    Compensation is an obvious in order to keep great talent, also manage work-life balance across the organization. There's such a variance between teams, it's got to be due to culture not entirely workload.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    There is a reason it is a revolving door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Starcom USA full-time (more than an year)

    Pros

    You will learn about media planning and buying, lots of vacation, abundance of free meals/events/gifts/etc

    Cons

    - Most teams are under-staffed and combined with demanding clients leads to long hours
    - Low pay
    - Little consideration of career objectives by management
    - Few instances of talent development of the lower levels
    - It seems like the people that others don't like to work with are those getting promoted; also process for promotion is not clearly defined and seems political
    - Company is losing more clients than it is gaining

    Advice to ManagementAdvice

    Take some time to listen to the career objectives and desires of your employees and also ensure what is be preached at the VP level is being filtered down to the Director/AD level. There is a huge disconnect.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Its all about your account and team - its a mixed bags of nuts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Strategy Director in New York, NY
    Former Employee - Strategy Director in New York, NY

    I worked at Starcom USA full-time (less than an year)

    Pros

    Some really cool accounts and opportunities to move and grow

    Cons

    It all comes down to the team you are on and who you are paired with. Some account are horrible and others are cake. Turnover like any agency is high but only on the shitty accounts. A lot of it comes down to the senior management. Great leaders have efficient teams.

    Advice to ManagementAdvice

    Listen to your employees more and brainstorm various ways to empower them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great company with great growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starcom USA

    Pros

    Opportunity for growth is very high. Work with the best brands and clients in the business for those who have gone to school to do so.

    Cons

    Starting salary can hinder here; its hard to live in a big city on this salary. Time needs to go in to come out with the job you truly desire in the long run.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Director

    Current Employee - Director in Seattle, WA
    Current Employee - Director in Seattle, WA

    I have been working at Starcom USA full-time (more than 5 years)

    Pros

    nice team when times are good

    Cons

    most of the time bad team

    Advice to ManagementAdvice

    dont trust

    Recommends
  7.  

    Good entry level job into the media industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL

    I have been working at Starcom USA full-time (more than an year)

    Pros

    Great benefits, 23 paid days off a year, gym located across the street, Special K snacks and Coke products available in kitchen, happy hours with vendors, beer Thursday and Friday = great work culture

    Cons

    Slow growth within company, can work some pretty long hours, management and supervisors play favorites and often choose to be "friends" with their associates- which makes for some sticky situations under pressure and deadlines

    Advice to ManagementAdvice

    Make sure the supervisors aren't dumping all of the work on their associates. Often times the supervisors leave at 5pm and the associates are left with hours of work that must be completed by the morning

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good starting point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Supervisor in Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL

    I have been working at Starcom USA full-time (more than an year)

    Pros

    Great place to learn the ropes. You get a lot of vacation (10 Vaca days, 9 flex, and 18 paid holidays). You get exposure to a lot of the higher ups as well. It's a great team environment and they try to expose you to different accounts on a yearly basis.

    Cons

    Depending on your account, you could get a really heavy workload. If you get put on a very demanding brand, you may end up working a lot of late nights. Some people take the job way to seriously and can't really enjoy the perks of the job itself, and they let the brand get in the way of their personal life.

    Advice to ManagementAdvice

    Keep circulating people, and maintain a decent work-life balance.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Come on Management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate
    Former Employee - Associate

    I worked at Starcom USA full-time (less than an year)

    Pros

    Most everyone was very laid back. A lot of very nice people, who were very intelligent.

    Cons

    Some of the managers were too laid back and waited for the last minute to review anything. Putting other employees in the nasty position of having to push timing back or spend hours after hours fixing everything. Supervisors were not trained how to manage others and how to manage their own stress level, often

    Advice to ManagementAdvice

    Pay more attention to training on each level and holding your managers accountable for their roles.

    Doesn't Recommend
    Approves of CEO
  10.  

    Great benefits

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starcom USA

    Pros

    Great benefits
    Big list of clients
    No micromanaging (at least in my group): just work hard, get your work done and no one will bother you.
    Large company meant more job security in the event we lost an account (which is inevitable in the ad industry)
    Lots of time off between all the holidays, flex days and vacation days.

    Cons

    Pay is low in comparison to other agencies.
    Large agency means lots of silos and top management will not know who you are.
    Promoting inexperienced ppl is common.
    Lots of slackers go unnoticed which is frustrating for those that work hard.

    Advice to ManagementAdvice

    Try to be accessible to the ppl in your department and know how everyone is performing. It's important to try to acknowledge and reward good talent in order to lessen turnover.

  11. 1 person found this helpful  

    Media Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Associate in Chicago, IL
    Current Employee - Media Associate in Chicago, IL

    I have been working at Starcom USA full-time (more than an year)

    Pros

    - People are friendly
    - A very good place to start a marketing career
    - You will learn a lot

    Cons

    - Long hours
    - Sometime it seems like upper management don't really care because of the culture that everyone is supposed to work long hours and have a lot of work. There exists sort of a "just deal with it" mentality between higher up and lower level employee

    Recommends
    Negative Outlook
    Approves of CEO

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