Starcom USA Reviews

Updated September 23, 2014
Updated September 23, 2014
120 Reviews
3.3
120 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starcom USA CEO Lisa Donohue
Lisa Donohue
26 Ratings

Review Highlights

Pros
  • Good training program to learn the fundamentals of media (in 13 reviews)

  • You will learn about media planning and buying, lots of vacation, abundance of free meals/events/gifts/etc (in 6 reviews)


Cons
  • The work life balance depends directly on your team, i've seen it be great but they can also drive you into the ground (in 16 reviews)

  • Long hours, difficult to maintain healthy work-life balance, below industry compensation package (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great training, management needs to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Associate  in  Chicago, IL
    Current Employee - Media Associate in Chicago, IL

    I have been working at Starcom USA full-time for less than a year

    Pros

    - Great training at all levels
    - Great vacation package
    - Great health benefits
    - Free Kelloggs and Coke products
    - Free beer
    -Working with really smart people on global clients

    Cons

    - Management can be improved (micromanaging is common)
    - Long work hours
    - Hard to have life/work balance
    - Passive aggressive feedback given

    Advice to ManagementAdvice

    The whole philosophy that you have to "pay your dues" as an entry-level employee by working long hours is hard to accept as an employee. Management should respect the fact that people have lives outside of work and that endorsing life/work balance actually makes employees more effective and productive every day.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Glad that is over! Starcom (Miami Office)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starcom USA for more than a year

    Pros

    Located in Coral Gables - close to many restaurants. Benefits are good.

    Cons

    Management has no leadership skills and promote based on their friendship with other employees. Pay is low and no chance to grow - unless you become their favorite pet.

    Advice to ManagementAdvice

    Go to leadership seminars and start hiring people with experience.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Low Pay, Strong Work/Life Focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starcom USA

    Pros

    Starcom does care about their employees and offers a range of benefits and a distinct focus on work/life balance that is rare in the agency world. The culture is fun & young, but hardworking. Additionally, the roster of clients includes some of the world's largest advertisers. An excellent resume builder and a good place to jump back once you've received a raise elsewhere.

    Cons

    Pay is lower than industry average. Like with any agency, hours can be long and are dictated by client needs.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media A  in  Chicago, IL
    Former Employee - Media A in Chicago, IL

    I worked at Starcom USA full-time for less than a year

    Pros

    Free cereal
    Free lunches
    Learn a lot

    Cons

    Low pay
    Bad work environment
    Bad management

    Advice to ManagementAdvice

    Do something

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Learn the basics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Supervisor  in  Chicago, IL
    Current Employee - Media Supervisor in Chicago, IL

    I have been working at Starcom USA full-time for more than 5 years

    Pros

    Starcom provides a strong training program for entry level employees. The people are hardworking, fun and talented to work with.

    Cons

    It is difficult to move around to different areas of the company to gain a more well-rounded experience.

    Advice to ManagementAdvice

    Invest in the people who work there, and provide them with adequate resources for further training and advance their careers.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Starcom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Digital Liaison  in  North Chicago, IL
    Former Employee - Digital Liaison in North Chicago, IL

    I worked at Starcom USA as a contractor for more than a year

    Pros

    Very cool company. Free breakfast, beverages, and there's always beer in the refrigerator.

    Cons

    Too much reliance on temps. Temps come in, get little-to-no training, and end up leaving for better opportunities, leaving managers in the lurch.

    Advice to ManagementAdvice

    Stop hiring based on looks and start looking at resumes

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Higher management needs to pay more attention to junior/mid-level workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Connections Associate  in  New York, NY
    Former Employee - Connections Associate in New York, NY

    I worked at Starcom USA as a contractor for less than a year

    Pros

    - Free beer on Friday
    - Company encourages employees to get out through volunteer work and Human Experience days
    - Certain training resources if you need it

    Cons

    - I may be unfairly judging the company as my experience was with a horrible team. My supervisor frequently gave unclear or incomplete instructions on projects, then brushed me off when I had questions. Another employee who was at my level would micromanage as if she was a superior. Other members in my group experienced the same issues and together we alerted our Group Director. I have since left the company but hear the horrible team dynamic still exists.
    - There are few opportunities to switch to another team or a new role.
    - Work/life balance is horrible and you will constantly find yourself working long, stress-filled hours.

    Advice to ManagementAdvice

    If your employees express any type of concern, listen to them.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great opportunities for career advancement if you're will to put in the long hours/work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Planner  in  New York, NY
    Current Employee - Media Planner in New York, NY

    I have been working at Starcom USA full-time for more than a year

    Pros

    Great atmosphere and great people. You can learn a lot about the industry. Training programs and paid time off is above the industry standard.

    Cons

    Low wages, long hours. Often feels as though you aren't working fast enough, and haven't accomplished anything. High stress environment.

    Advice to ManagementAdvice

    Treat mid/lower level employees with a bit more respect, and they might stick around.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great research, tools and resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starcom USA

    Pros

    Research, tools, resources, and people

    Cons

    Hierarchy, Poor communication, and small fish big pond

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    In the fast pace industry of media communications Starcom excels in strategic thinking and challenging the status quo.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Media Director  in  Chicago, IL
    Current Employee - Associate Media Director in Chicago, IL

    I have been working at Starcom USA full-time for more than 8 years

    Pros

    - High energy
    - Strategic thinking lead by human insights
    - Exposure to leading category companies
    - Being on the cutting edge of media communications

    Cons

    - Strenous work life balance
    - Limited staffing for workload, unbalanced across teams

    Recommends
    Positive Outlook
    Approves of CEO

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