Starr Restaurants

  www.starr-restaurant.com
  www.starr-restaurant.com
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Starr Restaurants Reviews

Updated July 25, 2014
Updated July 25, 2014
13 Reviews
3.7
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Stephen Starr
7 Ratings

Employee Reviews

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  1.  

    My 9-5

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Packer/Driver  in  Philadelphia, PA
    Current Employee - Packer/Driver in Philadelphia, PA

    I have been working at Starr Restaurants full-time for less than a year

    Pros

    I really appreciate being a employee At Starr.They Make sure we are well fed each day.The staff are the bomb and i have atleast one person that helps me get the job done in the warehouse

    Cons

    Me being the only underpaid warehouse worker/Driver with a rate of 10hour when everybody else started with 12hour and my resume shows experience ranging all the way from 2006

    Advice to ManagementAdvice

    Look at how each person works so You can see that person is a keeper and should be paid like it

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great co-workers, so-so management, stingy perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host  in  Philadelphia, PA
    Current Employee - Host in Philadelphia, PA

    I have been working at Starr Restaurants part-time for less than a year

    Pros

    You really become a family with the rest of the staff. If you're a fan of an unpredictable routine, it's a great gig.

    Cons

    Who ever heard of a restaurant that didn't feed its employees? Sometimes they'll make staff meal on weekdays, but sometimes they just don't feel like it. Only 20% food discount.

    Advice to ManagementAdvice

    Communicate better with fellow management before taking it out on employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great opportunity to make waiting tables lucrative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starr Restaurants

    Pros

    Flexible scheduling, great coworkers, and consistent flow of business

    Cons

    Long shifts compared to other restaurants

    Advice to ManagementAdvice

    Do not schedule double shifts

    Recommends
    Positive Outlook
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  5.  

    Varies greatly by restaurant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender  in  Philadelphia, PA
    Current Employee - Bartender in Philadelphia, PA

    I have been working at Starr Restaurants full-time for more than a year

    Pros

    Love everyone I work with and don't generally every have to work very late

    Cons

    Has become increasingly more corporate and the home office has no problem gouging it's employees

    Advice to ManagementAdvice

    Pay attention to your FOH employees, especially the ones who have stuck around for a while! Although you may not pay us much, we're the face of your company and are not disposable.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Weird quirks in upper management but daily life working here is not too stressful and pays decently.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Philadelphia, PA
    Current Employee - Server in Philadelphia, PA

    I have been working at Starr Restaurants full-time for more than 5 years

    Pros

    Short dinner shifts generally 4pm-10pm during the week with little to no sidework as a server. The concept I am in is a pooled house so money is generally consistent.

    Cons

    Tipping out sushi bar in addition to the normal tip out means I generally only walk with about 50% of my tips. No requests for time off you have to trade shifts with other servers.

    Advice to ManagementAdvice

    Consistent schedules are nice, but I hate having to worry about taking time off for vacations.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starr Restaurants

    Pros

    The money is better than most restuarants in the city. They really teach you about excellent customer service and it is very fast-paced. It is easy to get another service or hospitality job in the city once you work for Stephen Starr.

    Cons

    It is hard to move up at the Continental Midtown. They tend to keep you in one position if you are good at it rather than move you up because you deserve it.

    Advice to ManagementAdvice

    Promote from within

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Review of working at corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate  in  Philadelphia, PA
    Former Employee - Corporate in Philadelphia, PA

    I worked at Starr Restaurants full-time for more than a year

    Pros

    Salaried employee/manager dining allowance - very easy to spend the whole allowance in one meal at one of the restaurants, but a nice perk
    Decent health benefits but stops there, no 401k, use your personal days if you ever get called to jury duty, very few bonuses below the "executive level" ever paid out
    Lot of potential to learn about the restaurant industry and good place to get experience, not a good place to build a career
    flexible work - you can ask for a laptop and a company phone so you can work from home

    Cons

    Extreme, over the top focus on cutting costs only to wind up paying even more after to fix the original problem
    cost cutting also extends to having the same number of corporate employees that this company had 10 fewer restaurants ago - everyone is overworked and stressed, making it a generally unhappy environment and the top doesn't want to hire more and add more costs
    unprofessional environment that starts at the very top, a lot of cursing, a lot of yelling and not behind closed doors, a lot of trying to save your own skin at someone else's cost
    you're probably never going to get a raise greater than 2% because your review is going to blame you for things that you literally can't do anything about, like not having enough staff or being able to add staff

    Advice to ManagementAdvice

    Stop being so short sighted with spending money. Every dollar you "save" has a hidden cost down the road that is usually more expensive than the savings. Hire more employees. Try criticizing people professionally and politely and stop thinking that yelling at people motivates them to do more work - it works the other way around.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Philadelphia, PA
    Former Employee - Hostess in Philadelphia, PA

    I worked at Starr Restaurants part-time for more than a year

    Pros

    Amazing co-workers and management. Staff meal available. Great experience!

    Cons

    multiple days of interviews, seems a little excessive for a hostess. Definitely have to be attractive or they won't even consider your application.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Excellent restaurant reputation with great earning potential

    Former Employee - Server  in  Philadelphia, PA
    Former Employee - Server in Philadelphia, PA

    I worked at Starr Restaurants full-time for more than a year

    Pros

    Great pay, flexible hours, decent management

    Cons

    Difficult to advance as a manager

  11.  

    Chefs leaving one after another

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Event Chef - Starr Events  in  Philadelphia, PA
    Current Employee - Event Chef - Starr Events in Philadelphia, PA

    I have been working at Starr Restaurants

    Pros

    It's very exciting to work with the events group. You will get to see some really cool locations.

    Cons

    The new executive chef really needs to work on his people skills. He barks orders at people and treats them like they are stupid. The guy can't handle the pressure. Chefs are walking out... It can be difficult to get scheduled for events as they are first come first served via email. If you take one of the jobs in NYC - you have to travel by van with fellow workers and not compensated for the entire travel time. It's a long drive back and forth for an event in NYC from Philly.

    Advice to ManagementAdvice

    Get a new Executive Chef who can remain calm under

    Doesn't Recommend

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