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Starwood Hotels & Resorts
3.4 of 5 390 reviews
www.starwoodhotels.com Stamford, CT 5000+ Employees
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Starwood Hotels & Resorts Reviews

Updated May 22, 2013
All Employees Current Employees Only

3.4 390 reviews

                             

86% Approve of the CEO

Starwood Hotels & Resorts President & CEO Frits van Paasschen

Frits van Paasschen

(140 ratings)

70% of employees recommend this company to a friend
390 employee reviews
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Austin, TX

Current Employee – been working at Starwood Hotels & Resorts full-time for more than a year

ProsGreat place to work and a solid, growing company. Service culture is being thought weekly and most people are really nice here. If you work hard and show up on time you WILL advance fairly quickly - within few months after training.

ConsMost jobs in the CCC are low paying positions from 10.50-17.00 depending on bonuses.

Advice to Senior ManagementYou're doing a good job!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Minneapolis, MN

Current Employee – been working at Starwood Hotels & Resorts part-time for more than a year

Prosbest management ever i loved working here

Consn/a no cons i can think of

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Phoenix, AZ

Former Employee – worked at Starwood Hotels & Resorts full-time for more than a year

ProsA lot of opportunity for growth, nice people to work with, lots of extra's for employee's

ConsSome of the management had horrible soft skills ( how to talk to people, how to communicate properly) but it got worked out with time.

Advice to Senior ManagementTrain Train Train your newer management members and refresher training for all management.

Yes, I would recommend this company to a friend

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Austin, TX

Former Employee – worked at Starwood Hotels & Resorts full-time for less than a year

ProsLots of flexibility with schedule.

ConsDon't always get the schedule you want.

Advice to Senior ManagementMore food.

Yes, I would recommend this company to a friend

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Stamford, CT

Former Employee – worked at Starwood Hotels & Resorts full-time for more than a year

Pros- Relaxed environment
- Employees are well cared for

Cons- Work is not challenging
- Projects move at very slow pace

Advice to Senior ManagementAdopt a flatter organizational structure and give more autonomy to reports

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Former Employee – worked at Starwood Hotels & Resorts full-time for more than 10 years

ProsUnion positions, good benefits, flexible scheduling

ConsManagement are often unqualified and ineffectual

Advice to Senior ManagementFind better qualified managers

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Austin, TX

Current Employee – been working at Starwood Hotels & Resorts full-time for more than a year

ProsGood training, good support staff. Managers really focus on making you better. Got great deals for hotels all over the country.

ConsIf a guest called in and needed to do something with their reservation, the only thing you could do was to email the hotel, which was rather difficult to provide good customer services.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Starwood Hotels & Resorts full-time for more than 3 years

ProsSoftware system is the best I've worked with. On-site server is blazing fast and the user interface breaks everything down very simply. That being said, the software is also very deep and customizable if need be.

ConsCentral reservations could be a little more personable, but I speak of a few isolated instances

Advice to Senior ManagementYou have all the best ingredients. Start baking more cakes.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Orlando, FL

Former Employee – worked at Starwood Hotels & Resorts full-time for more than 3 years

ProsMeet many new people. Opportunity for front line to take care of guests and not rely on a manager, great training programs, amazing hotels, pay is better then other companies

Consbenefits are better at other companies, some hotels do not meet expectations due to rennovation needs,.

Advice to Senior ManagementKeep hiring good managers and look for refurbishment opportunities and Starwood will continue to be an elite place to work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Starwood Hotels & Resorts

ProsFun work environment. Relaxed management style.

ConsThe clientele. The hours are not consistent.

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