Starwood Hotels & Resorts

  www.starwoodhotels.com
  www.starwoodhotels.com

Starwood Hotels & Resorts Reviews

Updated October 14, 2014
Updated October 14, 2014
665 Reviews
3.7
665 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starwood Hotels & Resorts President & CEO Frits van Paasschen
Frits van Paasschen
286 Ratings

Review Highlights

Pros
  • get to work with many talented people from around the world (in 16 reviews)

  • Good benefits we get hotel discounts (in 25 reviews)


Cons
  • work life balance was hard because we get so involved with everything on property (in 21 reviews)

  • Long Hours, some departments take longer than others for management opportunities to open up (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    great company, work hard play hard motto.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Operations in Palm Desert, CA
    Current Employee - Director of Operations in Palm Desert, CA

    I have been working at Starwood Hotels & Resorts full-time (more than 3 years)

    Pros

    meet great people, lots of personal development, opportunities for growth and relocation.

    Cons

    You are generally working on all the holidays and busy vacation times. When people are taking time off you are the busiest.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    A good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starwood Hotels & Resorts full-time (more than 5 years)

    Pros

    Good culture and interesting fun business model, large company with lots of opportunity. They compensate their employees well.

    Cons

    My department required very long work hours irrespective of major life events leading to unbalanced work-life balance

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Learn Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Manager in Houston, TX
    Former Employee - Night Manager in Houston, TX

    I worked at Starwood Hotels & Resorts full-time (more than 3 years)

    Pros

    Patients and timing is everything when it comes to promotions.

    Cons

    Stagnant Department Heads can be a bit bureaucratic.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Miami, FL
    Current Employee - Server in Miami, FL

    I have been working at Starwood Hotels & Resorts full-time (less than an year)

    Pros

    Multiple properties around the world which makes it easier to grow within the company or try other cities.

    Cons

    nothing I could think off right now.. like every job it has opportunities and challenges but nothing I would say is abnormal

    Recommends
    Positive Outlook
  6.  

    Starwood is a very professional and well-organized company providing countless jobs in hospitality.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beach Attendant in Dana Point, CA
    Current Employee - Beach Attendant in Dana Point, CA

    I have been working at Starwood Hotels & Resorts part-time (more than 3 years)

    Pros

    The perks this company provides when traveling are exquisite and fantastic. The work environment is very professional and exciting. All of the employees, with a few exceptions, are wonderful and feel like family.

    Cons

    May be hard to move up or transfer to other departments in the resorts.

    Advice to ManagementAdvice

    Give more full-time positions to the people who really need the hours and benefits.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great experience in hotel business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Coordinator in Lone Tree, CO
    Former Employee - Sales Coordinator in Lone Tree, CO

    I worked at Starwood Hotels & Resorts full-time (more than an year)

    Pros

    Good training and great culture with great brands

    Cons

    Huge company you can feel like you get lost

    Advice to ManagementAdvice

    More personalized culture

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Not the best company I ever worked for but not the worst. Could however use a ton of improvement!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Reservation Associate in Austin, TX
    Current Employee - Sales Reservation Associate in Austin, TX

    I have been working at Starwood Hotels & Resorts full-time (less than an year)

    Pros

    You can move if you are in good standing and never get sick your first year. If you are in the Latin American Division you are locked in to night only hours of 4:30- 1:00 AM at night which is a horrible schedule.

    Cons

    Corporate HR doesn't communicate with in house HR as it should and they ask for excessive paperwork for leaves of absence. They are seemingly poorly trained, inept, incompetent and right hand never knows what the left hand is doing.

    Advice to ManagementAdvice

    You'd have less turnover if you actually valued employees and gave them better training. If supervisors weren't all smoking outside instead of actually leading their team that might help too. Too many smokers they should switch it to a smoke free company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Leaders in the hospitality industry, good perks and promotes internal employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Stamford, CT
    Former Employee - Manager in Stamford, CT

    I worked at Starwood Hotels & Resorts full-time (more than an year)

    Pros

    The people I worked with were down to earth and love there job. Positive energy.

    Cons

    A lot of projects are thrown at you at one time. If you do no live near the Stamford CT don't bother applying.

    Advice to ManagementAdvice

    Invest more time in your employees for personal growth.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Glass Ceiling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Denver, CO
    Current Employee - Front Desk Agent in Denver, CO

    I have been working at Starwood Hotels & Resorts full-time (more than an year)

    Pros

    Great health benefits!! zero deductible Kaiser health plan is nice.

    Cons

    Management promotions are severely political even if you're qualified and have previous management experience. Growth is limited.

    Advice to ManagementAdvice

    make advancement opportunities available to supervisors.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservation Sales Associate in Lancaster, CA
    Former Employee - Reservation Sales Associate in Lancaster, CA

    I worked at Starwood Hotels & Resorts full-time (more than 3 years)

    Pros

    you could work as many hrs. as you wanted when they offered overtime

    Cons

    they really don't care about their employees

    Advice to ManagementAdvice

    the loyal employees take care of

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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