Starwood Hotels & Resorts Reviews

Updated July 2, 2015
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3.5
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Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
15 Ratings

Pros
  • Help people make reservations around the world (in 16 reviews)

  • Good benefits we get hotel discounts (in 26 reviews)

Cons
  • work life balance was hard because we get so involved with everything on property (in 22 reviews)

  • slow winter season and long hours (in 26 reviews)

More Pros and Cons

797 Employee Reviews

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  1. Incomplete . Faux real money government display more than real time already implemented expected result insure!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Welcome Agent in New Orleans, LA
    Current Employee - Welcome Agent in New Orleans, LA

    I have been working at Starwood Hotels & Resorts full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Europe and America already exist Classic
    Flair . Identify with world star and hopefully decline
    Learn how'd they do that

    Scholarship and grant for some school work and living

    Management for some 25 years of hotel W

    God get me through

    Cons

    Terrorism fans complaints
    People wanting to touch you

    Extended family
    Envy to the root
    Explaining insured accidents of common is dangerous

    Advice to Management

    Have a assured phone number
    Decor known of in simple term


  2. Ambassador Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ambassador in Austin, TX
    Former Employee - Ambassador in Austin, TX

    I worked at Starwood Hotels & Resorts full-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You get to build great relationships with many people both as customers and other employees around the world. You also get great discounts on hotels when traveling for your self and your friends and family.

    Cons

    You are assigned massive amounts of clients and are required to keep up with them responding to their emails and phone calls. Rarely do you work only 40 hours in a week.

    Advice to Management

    Get involved. Know whats happening on the teams and and remain approachable.


  3. Good place to work, benefits could be better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Scottsdale, AZ
    Current Employee - Senior Analyst in Scottsdale, AZ

    I have been working at Starwood Hotels & Resorts full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great place to work, they promote from within. You will learn a lot because you will see a lot. Pros: Compensation, Bonus Program, Hotel Discounts, 1/2 day fridays in summer

    Cons

    Cons: Expensive Health Benefits (premiums) with high deductibles, Vacation doesn't increase until 10 years, future is risky

    Advice to Management

    Be more transparent


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  5. Art Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starwood Hotels & Resorts

    Recommends
    Recommends

    Pros

    good compensation & annual bonus package

    Cons

    they have an office in NYC but their headquarter is in CT


  6. Customer sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Sales Representative in Fort Worth, TX
    Former Employee - Customer Sales Representative in Fort Worth, TX

    I worked at Starwood Hotels & Resorts full-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You get to win trips and other brand ambassador prizes weekly and daily. Great discounts.

    Cons

    Noone want to listen to your side of any situation with supervisors and that suck. I really liked my job just always had to work the whole weekend every holiday no rotation.

    Advice to Management

    Stop allowing transexuals ruin the company reputation unless that is the theme of your organization.


  7. Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    Great company to work for, good benefits

    Cons

    middle of a reorganization


  8. Good Company - Work Hard and Reap the Rewards

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Management in Phoenix, AZ
    Current Employee - Security Management in Phoenix, AZ

    I have been working at Starwood Hotels & Resorts full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Having more than 6 years with Starwood I can say that they strive hard to reward those who have a desire to grow and demonstrate a strong leadership ability. I have seen those who know how to work well with people go from bellman to a rooms department head in a matter of 5-6 years by just knowing how to work well with people. Great discounts around the world and annual rewards for those who meet their team goals

    Cons

    Working major vacation holidays and weekends
    If you are a manager plan on easily making it an 10+ hour day, everyday, if you are in operations.

    Advice to Management

    Continue to reward those who strive hard and have the respect of the associates who work for them.
    Weed out those who fail to discipline / remove those associates who bring down your GEI scores.


  9. Catering Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great networking opportunity, empowerment and leadership is willing to listen and activate change. Fair compensation if you are ready for little or zero time off.

    Cons

    Long hours, typical corporate cost cutting, strong union presence affecting work productivity and customer experience. Little attention to succession planning and career planning.

    Advice to Management

    Give us career planning time, tailored to each of our talents. Don't just wish that we stay in our cubicles and continue to outshine our sales production and not expect advancement, recognition and development.

    Hire goof associates so we have time to make more sales!


  10. Good hospitality company with growth opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Brand Manager in Stamford, CT
    Current Employee - Global Brand Manager in Stamford, CT

    I have been working at Starwood Hotels & Resorts full-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Strong lifestyle brands
    Company rewards performance
    Culture of hospitality permeates organization

    Cons

    Flagging morale related to Interim CEO, reorganizations, and company's pursuit of strategic options

    Advice to Management

    Better internal communication, especially in Corporate offices but to associates as well


  11. Vacations Services Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Opportunity for good money if you can deal with timeshare sales

    Cons

    very pushy sales style. not for everyone



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