Starwood Hotels & Resorts

  www.starwoodhotels.com
  www.starwoodhotels.com

Starwood Hotels & Resorts Reviews

Updated December 15, 2014
Updated December 15, 2014
691 Reviews
3.6
691 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starwood Hotels & Resorts President & CEO Frits van Paasschen
Frits van Paasschen
295 Ratings

Review Highlights

Pros
  • get to work with many talented people from around the world (in 16 reviews)

  • Good benefits we get hotel discounts (in 26 reviews)


Cons
  • work life balance was hard because we get so involved with everything on property (in 22 reviews)

  • Long Hours, some departments take longer than others for management opportunities to open up (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Revenue Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Revenue Manager in Little Italy, AR
    Current Employee - Revenue Manager in Little Italy, AR

    I have been working at Starwood Hotels & Resorts

    Pros

    amazing company and amazing culture

    Cons

    the increase of the market competetors

    Advice to ManagementAdvice

    the dream realize is coming for the active people

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Starwood

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead
    Current Employee - Team Lead

    I have been working at Starwood Hotels & Resorts full-time (more than an year)

    Pros

    Working for Starwood has overall been a positive experience. The company culture is largely positive even though it sometimes gets a little full of itself. The pros i have experienced are:

    Great travel discounts
    very flexible schedule and work life balance
    Promote from within
    Great upward mobility
    Large network of transfer and relocation opportunities

    Cons

    The biggest cons:

    The pay is not great
    Turnover is high
    The medical benefits are not great
    The job is not challenging but everything is based on a bonus pay structure.

    Advice to ManagementAdvice

    My advice would be to stop hiring just anyone off the street, but invest in people that will stick around. Rather than constantly working to train new people to replace the old use those resources or offer more competitive wages to attract better talent.

    Recommends
    Positive Outlook
  3. 1 person found this helpful  

    It was great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Stamford, CT
    Former Employee - Intern in Stamford, CT

    I worked at Starwood Hotels & Resorts as an intern (less than an year)

    Pros

    As an Intern they wasted no time making me feel valued at the company. I was allowed to sit in on huge conference calls and shadow employees in various fields; sustainability, digital marketing, social media, etc. The highlight was presenting a mock advertisement for the Global Homepage to the board of executives! Overall it was a great learning opportunity.

    Cons

    I could have taken on more real-life assignments during the course of the summer. It felt as though they did not fully trust us interns to take on any heavy tasks, even though we were all more than capable.

    Advice to ManagementAdvice

    Upper management was great. Very willing to help.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Review

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starwood Hotels & Resorts

    Pros

    Innovative company with great training

    Cons

    Don't have much to add here

  6. 1 person found this helpful  

    Great coworkers, long hours and low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Manager in San Francisco, CA
    Former Employee - Accounting Manager in San Francisco, CA

    I worked at Starwood Hotels & Resorts (more than 8 years)

    Pros

    prefer to promote within and spend lots of time and money on continuous training and development. The training will help you whether you stay with Starwood or not.

    Cons

    Management is paid poorly and are expected to work a minimum of 10 hours a day with an average of 11-12 hours per day. Expect 6 day work weeks without being able to bank the extra days worked.

    Advice to ManagementAdvice

    your high turn over is because salaries are based on Starwoods national standards with Starwoods area adjustments which are well below any average reported by wage research companies. Don't just promise a work life balance deliver it

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Loved the people, (not the admin staff)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeping in Detroit, MI
    Former Employee - Housekeeping in Detroit, MI

    I worked at Starwood Hotels & Resorts full-time (less than an year)

    Pros

    Pay check every week
    On the job, paid training
    Free lunch
    Free Parking

    Cons

    Very stressful environment when it comes to management. Every little thing can result in a write up. Favoritism is heavily shown. Raises are hard to come by, attendance policy is not flexible at all

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Behind the times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Stamford, CT
    Current Employee - Developer in Stamford, CT

    I have been working at Starwood Hotels & Resorts as a contractor (less than an year)

    Pros

    It's stable for now. Plenty of free parking in the Stamford office. Most people work from home on Fri.

    Cons

    Technology is 10 years behind the times and initiatives are run by PMs. The bureaucracy and red tape you have to go through to get a browser install is insane. Good luck getting a Mac laptop. No growth if you want to learn any technology.

    Expect to be in meetings and more meetings.

    Advice to ManagementAdvice

    Get more Engineers that know technology.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Company culture is better than others in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Austin, TX
    Former Employee - General Manager in Austin, TX

    I worked at Starwood Hotels & Resorts full-time (more than 5 years)

    Pros

    Hotel discounts, hip hotel culture vs. traditional IHG, Hilton, Marriott approach

    Cons

    Boring at times, not a challenging enviornment, little employee appreciation

    Advice to ManagementAdvice

    Consider making an emphasis on valuing your employees in order to get less turnover

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at Starwood Hotels & Resorts full-time (more than 5 years)

    Pros

    Leadership very involved in the success of their employees!

    Cons

    Advancement meant leaving and coming back.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Project Coordinator

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starwood Hotels & Resorts

    Pros

    Great Atmosphere. Very creative.

    Cons

    Resort industry is susceptible to economy-driven layoffs.

Starwood Hotels & Resorts Photos

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