Glassdoor is your free inside look at Starwood Hotels & Resorts reviews and ratings — including employee satisfaction and approval rating for Starwood Hotels & Resorts CEO Frits van Paasschen . All 390 reviews posted anonymously by Starwood Hotels & Resorts employees.
86% of the CEO
Frits van Paasschen
Current Employee – been working at Starwood Hotels & Resorts full-time for more than a year
Pros – Great place to work and a solid, growing company. Service culture is being thought weekly and most people are really nice here. If you work hard and show up on time you WILL advance fairly quickly - within few months after training.
Cons – Most jobs in the CCC are low paying positions from 10.50-17.00 depending on bonuses.
Advice to Senior Management – You're doing a good job!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-13 21:59 PDT
Current Employee – been working at Starwood Hotels & Resorts part-time for more than a year
Pros – best management ever i loved working here
Cons – n/a no cons i can think of
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-10 03:11 PDT
Former Employee – worked at Starwood Hotels & Resorts full-time for more than a year
Pros – A lot of opportunity for growth, nice people to work with, lots of extra's for employee's
Cons – Some of the management had horrible soft skills ( how to talk to people, how to communicate properly) but it got worked out with time.
Advice to Senior Management – Train Train Train your newer management members and refresher training for all management.
Yes, I would recommend this company to a friend
2013-04-29 23:16 PDT
Former Employee – worked at Starwood Hotels & Resorts full-time for less than a year
Pros – Lots of flexibility with schedule.
Cons – Don't always get the schedule you want.
Advice to Senior Management – More food.
Yes, I would recommend this company to a friend
2013-05-20 20:22 PDT
Former Employee – worked at Starwood Hotels & Resorts full-time for more than a year
Pros – - Relaxed environment
- Employees are well cared for
Cons – - Work is not challenging
- Projects move at very slow pace
Advice to Senior Management – Adopt a flatter organizational structure and give more autonomy to reports
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-22 14:46 PDT
Former Employee – worked at Starwood Hotels & Resorts full-time for more than 10 years
Pros – Union positions, good benefits, flexible scheduling
Cons – Management are often unqualified and ineffectual
Advice to Senior Management – Find better qualified managers
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-19 05:09 PDT
Current Employee – been working at Starwood Hotels & Resorts full-time for more than a year
Pros – Good training, good support staff. Managers really focus on making you better. Got great deals for hotels all over the country.
Cons – If a guest called in and needed to do something with their reservation, the only thing you could do was to email the hotel, which was rather difficult to provide good customer services.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-23 17:30 PDT
Current Employee – been working at Starwood Hotels & Resorts full-time for more than 3 years
Pros – Software system is the best I've worked with. On-site server is blazing fast and the user interface breaks everything down very simply. That being said, the software is also very deep and customizable if need be.
Cons – Central reservations could be a little more personable, but I speak of a few isolated instances
Advice to Senior Management – You have all the best ingredients. Start baking more cakes.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-14 13:36 PDT
Former Employee – worked at Starwood Hotels & Resorts full-time for more than 3 years
Pros – Meet many new people. Opportunity for front line to take care of guests and not rely on a manager, great training programs, amazing hotels, pay is better then other companies
Cons – benefits are better at other companies, some hotels do not meet expectations due to rennovation needs,.
Advice to Senior Management – Keep hiring good managers and look for refurbishment opportunities and Starwood will continue to be an elite place to work.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-16 07:19 PDT
Current Employee – been working at Starwood Hotels & Resorts
Pros – Fun work environment. Relaxed management style.
Cons – The clientele. The hours are not consistent.
2013-04-08 12:44 PDT
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