Starwood Hotels & Resorts Reviews

Updated April 25, 2015
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3.6
768 Reviews
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Recommend to a friend
Approve of CEO
Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
1 Rating

Pros
  • get to work with many talented people from around the world (in 16 reviews)

  • Good benefits we get hotel discounts (in 26 reviews)

Cons
  • work life balance was hard because we get so involved with everything on property (in 22 reviews)

  • Long Hours, some departments take longer than others for management opportunities to open up (in 26 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great place to work and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Meeting Specialist in Boston, MA
    Current Employee - Executive Meeting Specialist in Boston, MA

    I have been working at Starwood Hotels & Resorts full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The associates and department heads are all fantastic people to work with

    Cons

    It is hospitality, so the work hours vary and can be demanding at times

  2. Banquet Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    positive people, you feel that you are one of the big family.

    Cons

    not very open minded concerning new ideas and advice

    Advice to Management

    need toaccept new ideas. It is not because it had been so since long that you cant change for better!

  3. pastry cook as commis 1

    Current Contractor - Pastry Cook in New York, NY
    Current Contractor - Pastry Cook in New York, NY

    I have been working at Starwood Hotels & Resorts as a contractor (More than a year)

    Pros

    iwould like to work difference company to gate more experience one day ineed to be a chef of pastry

    Cons

    I work royal carribean international cruise as pastry cook,

    Advice to Management

    iam going to show you hard worker

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starwood Hotels & Resorts full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    the company made a really positive influence on my career development

    Cons

    Unsocial Worktime is the common con of hospitality

  6. Corporate company that sells rules that a lot of people don't care about.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Massage Therapist & Esthetician in Monarch Beach, CA
    Current Employee - Certified Massage Therapist & Esthetician in Monarch Beach, CA

    I have been working at Starwood Hotels & Resorts full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Pays a lot of money for a lot of work for high maintenance clients that are very demanding.

    Cons

    Corporate rules and corporate managers.

    Advice to Management

    Listen to your associates and show respect.

  7. Front Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent training and management cares about staff

    Cons

    Compensation is a little lower than comparable organizations

    Advice to Management

    Raise hourly rate.

  8. Front Desk Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Meeting new and interesting people

    Cons

    Days off change every week

  9. Helpful (1)

    Take the good with the bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Manager
    Current Employee - Guest Services Manager

    I have been working at Starwood Hotels & Resorts full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fair work/life balance. Salary is decent.

    Cons

    Weak benefits - both healthcare and travel. Training measures could be improved. No loyalty incentives.

    Advice to Management

    To encourage promoting from within, instead of pulling from other properties and brands. My experience with St. Regis has put me with managers from many different companies, so the company vision is blurred. I've seen a lot of managers come and go. There seems to be no loyalty.

  10. Banquet Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starwood Hotels & Resorts

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great Job, people and benfits

    Cons

    Long Hours no set day off

  11. Helpful (1)

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Kansas City, MO
    Former Employee - Server in Kansas City, MO

    I worked at Starwood Hotels & Resorts full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They provide discounts on hotel rooms world wide, starting from $49 a night. I used this discount in numerous cities including Kansas City, Seattle, and Los Angeles.

    Cons

    The food services are awful, no consistent scheduling, unsophisticated training for employees which is surprising considering how many employees they have. Break rooms for employees are in poor condition.

    Advice to Management

    Figure out a way to keep your top talent and move them into corporate roles. In this day and age there is no excuse for the lack of a talent pipeline.

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