Starwood Hotels & Resorts

  www.starwoodhotels.com
  www.starwoodhotels.com

Starwood Hotels & Resorts Reviews

Updated November 24, 2014
Updated November 24, 2014
685 Reviews
3.6
685 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starwood Hotels & Resorts President & CEO Frits van Paasschen
Frits van Paasschen
294 Ratings

Review Highlights

Pros
  • get to work with many talented people from around the world (in 16 reviews)

  • Good benefits we get hotel discounts (in 26 reviews)


Cons
  • work life balance was hard because we get so involved with everything on property (in 22 reviews)

  • Long Hours, some departments take longer than others for management opportunities to open up (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at Starwood Hotels & Resorts full-time (more than 5 years)

    Pros

    Leadership very involved in the success of their employees!

    Cons

    Advancement meant leaving and coming back.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Project Coordinator

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starwood Hotels & Resorts

    Pros

    Great Atmosphere. Very creative.

    Cons

    Resort industry is susceptible to economy-driven layoffs.

  3.  

    Great, fun place to work - just not room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts as an intern

    Pros

    Great working atmosphere & team.

    Cons

    No real room for growth within the team

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Fair and dedicated to the employees.

    Former Employee - Cashier in Phoenix, AZ
    Former Employee - Cashier in Phoenix, AZ

    I worked at Starwood Hotels & Resorts part-time (more than 3 years)

    Pros

    Comfortable work environment, good benefits.

    Cons

    demanding schedule but it really depends on your boss and the time of year.

    Advice to ManagementAdvice

    Foster promotions in house.

  6.  

    Pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Boston, MA
    Former Employee - Manager in Boston, MA

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Great deals on hotels
    Training programs
    Advancement opportunities in over 1,000 properties
    If you are in a management position you have the opportunity to travel to other hotels and help out for a few weeks at a time

    Cons

    Very corporate, not too much freedom to come up with your own ideas and have to jump through a lot of hoops when trying to implement changes.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Company culture is better than others in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Austin, TX
    Former Employee - General Manager in Austin, TX

    I worked at Starwood Hotels & Resorts full-time (more than 5 years)

    Pros

    Hotel discounts, hip hotel culture vs. traditional IHG, Hilton, Marriott approach

    Cons

    Boring at times, not a challenging enviornment, little employee appreciation

    Advice to ManagementAdvice

    Consider making an emphasis on valuing your employees in order to get less turnover

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Behind the times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Stamford, CT
    Current Employee - Developer in Stamford, CT

    I have been working at Starwood Hotels & Resorts as a contractor (less than an year)

    Pros

    It's stable for now. Plenty of free parking in the Stamford office. Most people work from home on Fri.

    Cons

    Technology is 10 years behind the times and initiatives are run by PMs. The bureaucracy and red tape you have to go through to get a browser install is insane. Good luck getting a Mac laptop. No growth if you want to learn any technology.

    Expect to be in meetings and more meetings.

    Advice to ManagementAdvice

    Get more Engineers that know technology.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Sales Mgr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    Good culture with room to advance

    Cons

    Way too little pay for the effore

    Advice to ManagementAdvice

    Do not mess with bonus structures or trip qualifications mid year.

    Approves of CEO
  10.  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starwood Hotels & Resorts

    Pros

    Company is a good place to work but not excellent. There is some room for promotion and there are good perks .

    Cons

    You have to deal with more bureaucracy in this company than at a smaller place. Senior management is not always accessible.

  11.  

    Concierge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge
    Current Employee - Concierge

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    Fun job; I work with good people.

    Cons

    Corporate keeps telling me how important my job is to the company : then why am I making minimum wage? Lots of corporate BS. We need to be loyal the them, but they really don't do much for us.

    Neutral Outlook
    No opinion of CEO

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