Starwood Hotels & Resorts Reviews

Updated September 2, 2015
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3.5
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Recommend to a friend
Approve of CEO
Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
45 Ratings

Pros
  • Help people make reservations around the world (in 16 reviews)

  • Good benefits we get hotel discounts (in 26 reviews)

Cons
  • work life balance was hard because we get so involved with everything on property (in 22 reviews)

  • slow winter season and long hours (in 26 reviews)

More Pros and Cons

867 Employee Reviews

Sort: Popular Rating Date
  1. All Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook

    I have been working at Starwood Hotels & Resorts (More than 10 years)

    Pros

    Starwood is a great company to work for

    Cons

    No cons to report, all great.

    Advice to Management

    None that I can think of.


  2. Good Company, Great Travel Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office Supervisor in Portland, OR
    Former Employee - Front Office Supervisor in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Travel Benefits. Lots of room for growth.

    Cons

    Long variable hours. Hard to have a life.


  3. Elite Special Services Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Great culture and benefits at Starwood

    Cons

    This position had limited upward movement

    Advice to Management

    Cross train in various departments within SVO.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Income Audit Supervisior

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Income Supervisor in Stamford, CT
    Current Employee - Income Supervisor in Stamford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starwood Hotels & Resorts full-time (Less than a year)

    Pros

    Good & Best Brand in the global,

    Cons

    Is good Experienced and Best Qualified work Origination.


  6. Overall a good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Well established company with many opportunities for advancement, excellent training, free lunch in cafeteria (food was awful though), decent benefits for a healthy single individual, lots of training and learning opportunities, company has an excellent history and reputation, hotel discounts and comp nights are the best!

    Cons

    Benefits poor for families in terms of cost and coverage, 24/7 lifestyle, poor work life balance, low pay with minimal raises

    Advice to Management

    Pay more to your line staff in order to get more qualified employees who will actually stick around and help the department


  7. Brand

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts full-time (More than 10 years)

    Pros

    Great place to learn

    Cons

    need to recognize/reward loyalty.


  8. Concierge/Guest Service Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    Great opportunity for growth, free lunch, great people and international company

    Cons

    Orlando area pays low for hospitality industry


  9. Positive and Supportive Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    This company is full of fantastic people who care about what they do. Management styles range from team to team, but I feel most people I work with are happy and easygoing.

    Cons

    Growth is not always linear, may have to move around a bit


  10. Concierge

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts full-time

    Pros

    Starwood is located everywhere around the world, which makes transferring to a new location easy.

    Cons

    Orlando area doesn't pay very much in the hospitality industry.


  11. Career Starter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 5 years)

    Pros

    Excellent advancement opportunities especially at the larger properties Competitive pay

    Cons

    In the smaller hotels it can take a while to advance even if your a high preformer



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