Starwood Hotels & Resorts

www.starwoodhotels.com
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Starwood Hotels & Resorts Reviews

Updated March 3, 2015
Updated March 3, 2015
748 Reviews
3.7
748 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starwood Hotels & Resorts President & CEO Frits van Paasschen
Frits van Paasschen
320 Ratings

Review Highlights

Pros
  • get to work with many talented people from around the world (in 16 reviews)

  • Good benefits we get hotel discounts (in 26 reviews)


Cons
  • work life balance was hard because we get so involved with everything on property (in 22 reviews)

  • Long Hours, some departments take longer than others for management opportunities to open up (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    This is a wonderful company to work for. They really care about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent in Wichita, KS
    Current Employee - Reservations Agent in Wichita, KS

    I have been working at Starwood Hotels & Resorts

    Pros

    Great pay, easy job, fun environment

    Cons

    The attendance policy is a 100% so if you don't have pto you get wrote up

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts

    Pros

    Great company to work for, fair PTO provided.
    Fun exciting environment, very fast paced.

    Cons

    Not too many, however work life balance can be lacking.

    Advice to ManagementAdvice

    Be flexible with work from home time.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best for singles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Overland Park, KS
    Former Employee - Assistant Manager in Overland Park, KS

    I worked at Starwood Hotels & Resorts

    Pros

    Good company fun culture but best for your single people

    Cons

    24/7 job no getting around it

    Advice to ManagementAdvice

    Nothing they can do about it...it is the industry in general

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    VSC Marketer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Myrtle Beach, SC
    Former Employee - Anonymous Employee in Myrtle Beach, SC

    I worked at Starwood Hotels & Resorts full-time (less than a year)

    Pros

    The people in management are amazing!

    Cons

    If you are not hitting bonus, you will struggle with the hours and pay

    Advice to ManagementAdvice

    Pay hourly and pay bonus

  6.  

    IT was a wonderful journey that taught me how to properly serve .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Chef in Atlanta, GA
    Current Employee - Banquet Chef in Atlanta, GA

    I have been working at Starwood Hotels & Resorts

    Pros

    The atmosphere is very professional and yet quite comfortable. You feel welcomed and the staffs level of standard are up to par with the of the hotel.

    Cons

    During my time with Starwood I experience the turn over of all of my supervisors and general Managers. The result of good stint of hires and fires from personality conflicts, to communication issue within the same department.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Front Desk Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Lone Tree, CO
    Former Employee - Front Desk Agent in Lone Tree, CO

    I worked at Starwood Hotels & Resorts part-time (less than a year)

    Pros

    -Great Management and Supportive Staff!
    -Flexible Hours
    -Lots of Training

    Cons

    -Rude Guests (I am a college student with enough stress, dealing with anxious angry people is way more stress than I needed. Make sure you can handle this before entering this type of job)
    -Rude Co-workers (I had one coworker that absolutely hated his job and would not stop talking about how terrible the company was, but they would not fire him, no matter how many times he messed up, because he had a disability)

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Lots of growth potential if you are willing to work hard...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts full-time (more than 5 years)

    Pros

    Great hotel perks (discounts)
    Lots of opportunity to learn about the hospitality and grow within even without a degree in the field

    Cons

    compensation is very poor
    corporate initiatives are sometime unrealistic on the field level

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    just a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Wichita, KS
    Former Employee - Customer Service Representative in Wichita, KS

    I worked at Starwood Hotels & Resorts full-time (more than a year)

    Pros

    Good benefits and bonuses. can move up fast. opportunity to work from home.

    Cons

    better not have a medical condition or you will get fired if you don't have ADA

    Advice to ManagementAdvice

    n/a

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Part time employer until I was finished with school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts

    Pros

    Flexible part-time scheduling with great hotel benefits.

    Cons

    Difficult to maintain a good work/ life balance.

    Recommends
  11.  

    Good company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starwood Hotels & Resorts full-time (more than 3 years)

    Pros

    Flexible work environment with a progressive mindset. Management is proactive in helping gain objectives.

    Cons

    Business can be cyclical, affecting budgets and objectives.

    Recommends
    Neutral Outlook
    Approves of CEO

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