Starwood Hotels & Resorts

  www.starwoodhotels.com
  www.starwoodhotels.com
Work in HR? Unlock Free Profile

Starwood Hotels & Resorts Reviews in Stamford, CT

Updated September 14, 2014
Updated September 14, 2014
646 Reviews
3.6
646 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starwood Hotels & Resorts President & CEO Frits van Paasschen
Frits van Paasschen
273 Ratings

Review Highlights

Pros
  • get to work with many talented people from around the world (in 14 reviews)

  • Good benefits we get hotel discounts (in 24 reviews)


Cons
  • work life balance was hard because we get so involved with everything on property (in 19 reviews)

  • Long Hours, some departments take longer than others for management opportunities to open up (in 23 reviews)

More Highlights

24 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Horrible Company to work for in Stamford, CT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Stamford, CT
    Current Employee - Anonymous Employee in Stamford, CT

    I have been working at Starwood Hotels & Resorts full-time for less than a year

    Pros

    If you are complacent in your life and there isn’t a need to grow or advance your career it’s the place to work.

    Cons

    Too many politics, dated technology, no diversity, 40 hrs., benefits are not great, pay is not competitive, and some of the management style are not great managers. No severance policy. No integrity or authenticity.

    Advice to ManagementAdvice

    Treat each member of your team with respect.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Corporate...not a happy or inspired place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Stamford, CT
    Current Employee - Anonymous Employee in Stamford, CT

    I have been working at Starwood Hotels & Resorts full-time for more than 5 years

    Pros

    Global focus. Product is pretty good however company is "dumbing it down" under new leadership team. Thank goodness for Barry S. handing them great brands and product. They would not get there on their own with current team.

    Cons

    Leadership, a lot of backstabbing, most associates at corporate at pretty disgruntled. Most of the strong talent has already left.

    Advice to ManagementAdvice

    CEO should surround himself with stronger players and admit that he has made some mistakes when it comes to his direct reports.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great place to work, people very professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Stamford, CT
    Former Employee - Director in Stamford, CT

    I worked at Starwood Hotels & Resorts full-time for more than a year

    Pros

    People, employee development, friendly place to work

    Cons

    Non-flexible, no room to advance once you get to certain level

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Not very challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Stamford, CT
    Former Employee - Director in Stamford, CT

    I worked at Starwood Hotels & Resorts full-time for more than a year

    Pros

    - Relaxed environment
    - Employees are well cared for

    Cons

    - Work is not challenging
    - Projects move at very slow pace

    Advice to ManagementAdvice

    Adopt a flatter organizational structure and give more autonomy to reports

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Nice people and good benefits, but disfunctional technical environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Java Developer  in  Stamford, CT
    Former Employee - Java Developer in Stamford, CT

    I worked at Starwood Hotels & Resorts as a contractor for more than a year

    Pros

    Nice people, good benefits, a gym that was quite handy to deal with stress, relaxed environment. Good pay for the area if not top dollar.

    Cons

    Technology wise, Starwood is pretty backwards, the technology level is about 15 years behind the times, and not a very good place if you're seeking to learn from the best and brightest. Starwood had a period of extensive outsourcing and it shows, the codebase cannot be compiled without a lot of hacks, employs non-existent standards, obsolete technolgy, and a decade of offshoring has left the code a hideous mess. There is not a lot of training and to make it worse, the offshore personnel can be rather territorial with their knowledge. They will be polite but not overly helpful, and good luck if your task is dependent on offshore co-operation, there will be none unless you escalate the issue up and down the management chain. There is some effort to modernize the code, but the effort is medicore and half-hearted at best. Management is not very engaged, I didn't see my manager for 4 months after I was hired, so had to go it alone with solving my issues of wrapping my head around the technology and terminology. At the end I just left and while I miss the generous paycheck, my outlook in life has improved considerably. Starwood is a depressing and demoralizing place to work if you're a person who prides him or herself in being good with technology.

    So in short, go for the outstanding pay (as long as you can last on the job), but don't expect anything but days of endless frustration and zero to none collaboration with your technical co-workers, most of them won't be there long as they're rotated in and out of the country frequently. Collaboration is non-existent, you will often find that your offshore co-workers just stub out your code checkins and not tell you why they did that. Your manager will most likely disappear for weeks and end, never return your e-mails, and seem to hope you'll magically fix everything beyond your control.

    Advice to ManagementAdvice

    Instill some strong leadership. There needs to be a bit of cleaning house to instill technically-oriented managers who are not afraid of institutional pain to put some teeth into the modernization plans that have floundered for the past few years.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Poor corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Director  in  Stamford, CT
    Current Employee - Marketing Director in Stamford, CT

    I have been working at Starwood Hotels & Resorts full-time for more than 5 years

    Pros

    Hospitality! Great brands! Field organization can be very rewarding.

    Cons

    Current leadership team is in sustain mode taking advantage of the strong talent before them.
    Marketing team lacks leadership. Personalization, blah, blah, blah. The innovation left this company when Barry departed. Starwood became Marriott under the current leadership team rather than differentiating and building upon it's heritage, unique brands. Infighting among top SVP level associates weighs heavily on their teams. Director level executives become the sacrificial lambs. So many unhappy people in Stamford...

    Advice to ManagementAdvice

    Keep telling yourself Starwood is "innovative"

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    The happiness varies widely by department, good luck switching though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategy and Business Development  in  Stamford, CT
    Current Employee - Strategy and Business Development in Stamford, CT

    I have been working at Starwood Hotels & Resorts full-time for more than 5 years

    Pros

    Big company with prestige, lots of innovation going on, great brands to work with.

    Cons

    In my particular department (and many others, but not all) there is no work/life balance, corporate offices are cold, most people are concerned more with covering their own butt than doing the right thing, too top heavy on senior high paid leaders.

    Advice to ManagementAdvice

    Deliver on promises of things like "talent review," offer competitive benefits (CIGNA laughed at me when I told them my plan was with Starwood), remove ineffective leaders, develop and maintain career progression plans.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Increased politics in corporate teams

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Director  in  Stamford, CT
    Former Employee - Associate Director in Stamford, CT

    I worked at Starwood Hotels & Resorts full-time for more than 5 years

    Pros

    Intelligent and motivated employees. Fantastic brands and great products. Excellent travel perks.

    Cons

    High turnover due to increased politics in the corporate office. Junior level professionals managing teams with virtually no skills, ability or prior experience leading, developing or managing others. Limited opportunities for upward mobility within corporate teams. Stamford, CT location is less than ideal.

    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great brands, poor culture, inconsistent strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Stamford, CT
    Former Employee - Vice President in Stamford, CT

    I worked at Starwood Hotels & Resorts full-time for more than a year

    Pros

    Great brands, travel benefits, good pay, profitable company

    Cons

    Too much turnover of senior executives with "trickle down" effects on employees; inconsistent strategy due to continuous management changes.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Great brands and properties; Poor management of people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Associate  in  Stamford, CT
    Former Employee - Corporate Associate in Stamford, CT

    I worked at Starwood Hotels & Resorts full-time for more than 3 years

    Pros

    - Hotel discount
    - Exciting brands

    Starwood attracts some of the brightest branding folks across multiple industries. Big Cornell population.

    I started as a Coordinator and after 2 years moved up to Specialist. Fairly good movement in this area. Probably would've made Manager if I stayed for 2 more years.

    Best areas for moving up: IT, Brands, Procurement, Sales;

    Cons

    - 8 out of 10 supervisors (Directors, VPs) are caucasian
    - No leadership development programs for minorities (or anyone)
    - Slow to adapt to technological change
    - Supervisors are more concerned about their job security
    - Not a fun environment to work at anymore

    Starwood loses the brightest associates after 2-3 years for multiple reasons:
    - unmotivating managers
    - stagnant corporate culture
    - unactionable employee feedback
    - nonpeople focused mentality
    - compensation

    Starwood discount is nice but they dont have properties with the same reach as Marriott or Hilton.

    Hard to make it to a supervisor level.

    Worst areas for moving up: Finance, HR, Real Estate

    Advice to ManagementAdvice

    Focus on your people and you will reach your numbers

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

Starwood Hotels & Resorts Photos

Outside Starwood Hotels & Resorts Worldwide headquarter offices in White Plains, New York. (Photo attributed to Coolcaesar - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
store
Sheraton Portsmouth Harborside Hotel
Westin Workout Fitness Studio

+ Add Photo

Worked for Starwood Hotels & Resorts? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.