Starwood Hotels & Resorts

  www.starwoodhotels.com
  www.starwoodhotels.com

Starwood Hotels & Resorts Reviews in Tucson, AZ

665 Reviews
3.7
665 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Starwood Hotels & Resorts President & CEO Frits van Paasschen
Frits van Paasschen
286 Ratings

Review Highlights

Pros
  • get to work with many talented people from around the world (in 16 reviews)

  • Good benefits we get hotel discounts (in 25 reviews)


Cons
  • work life balance was hard because we get so involved with everything on property (in 21 reviews)

  • Long Hours, some departments take longer than others for management opportunities to open up (in 26 reviews)

More Highlights

3 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great diversified experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Lounge Server in Tucson, AZ
    Former Employee - Lounge Server in Tucson, AZ

    I worked at Starwood Hotels & Resorts

    Pros

    Good team work. Good business model and company philosophy. Supportive management staff.
    Opportunity for growth and advancement. Always a fun atmosphere.

    Cons

    Didn't like the dress code uniforms required by management. Perhaps they could have asked for input from the servers. Not given opportunity to taste test menue items to be more prepared in customer service.

    Advice to ManagementAdvice

    More input from front line employees to improve performance and presentation. Too frequent change of management personnel, making changes in procedures.

    Recommends
    Approves of CEO
  2.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ

    I worked at Starwood Hotels & Resorts part-time (less than an year)

    Pros

    Good pay, enjoyed working with my co-workers and interacting with guests.

    Cons

    Unprofessional management, scheduling against availability and allowing others from different departments to work the shifts (not willing to change schedule), scheduled full time hours, not considering you were hired part time. Approve you for over time from HR without asking if willing to work overtime hours. Overall bad experience with Starwood Hotels & Resorts with management and HR. Have complained and documented every incident and problems have not diminished. Treated poorly after one knows about complaint letter... retaliation at its finest.

    Advice to ManagementAdvice

    Talk to your associates and let them know what is going on in the resort, recognize good work, motivate and listen to what we have to say. A professional management team will make happy associates, that will have great customer service, that will result with happy guests and profits.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Tucson, AZ
    Former Employee - Server in Tucson, AZ

    I worked at Starwood Hotels & Resorts full-time (more than an year)

    Pros

    I did not have to deal with my direct superviser everyday.

    Cons

    There was never any help.

    Advice to ManagementAdvice

    Learn how to do your job before you try and tell me how to do mine

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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