State Farm Reviews

Updated April 24, 2015
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3.9
244 Reviews
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State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
173 Ratings

244 Employee Reviews

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  1. Overall great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Bloomington, IL
    Current Employee - IT Manager in Bloomington, IL

    I have been working at State Farm full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Security, Work/Life balance, Ability to move to a wide variety of positions based on interest

    Cons

    Politics, somewhat difficult to move from department to department due to heavy processes, very conservative environment

  2. Bank Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Bloomington, IL
    Current Employee - Business Analyst in Bloomington, IL

    I have been working at State Farm full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This is a great company who really care about their employees. It also has many opportunities to move around through different departments within the Enterprise, making it a long-term employer in my eyes.

    Cons

    Working for a large company, you will never know everyone.

  3. Middle management don't care about employees. Promotion based on nepotism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Bloomington, IL
    Former Employee - Analyst in Bloomington, IL

    I worked at State Farm full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Work itself and the coworkers nice. Insurance business very interesting

    Cons

    Failed the talent retention. No middle managment that could speak out for you due to the policy and procedures.

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  5. Helpful (9)

    Great company with excellent values that truly cares about customers and employees alike

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Bloomington, IL
    Current Employee - Business Analyst in Bloomington, IL

    I have been working at State Farm full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Uness you work in a production environment, like Claims or Underwriting, you have an awesome work/life balance. State Farm gives their employees great benefits. A 401(k) AND a pension. Dental, Vision, Life, Health, Tuition Reimbursement, adoption assistance, and others that just aren't on the top of my mind at the moment. Excellent opportunity for advancement, career development.

    Cons

    If you work in a call center for State Farm, you have a very different experience. You still have great benefits. Even if you only work part-time, you still get paid time off, health, life, vision, dental, tuition reimbursement - the works. However, your work/life balance is significantly degraded in comparison to other positions in the company. The work also can get very mundane and boring. Still a great company, and really still good jobs, just not as good as the rest of the company enjoys.

    Advice to Management

    Reposition yourself to move faster. The company needs to be more proactive and less reactive. The company culture needs to be shifted a little to embrace change a little more easily.

  6. I like my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst in Bloomington, IL
    Current Employee - Systems Analyst in Bloomington, IL

    I have been working at State Farm

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Pretty good work/life balance for employees not working in a call center.

    Cons

    The call centers do not allow for a flexible schedule.

  7. Helpful (3)

    Information Technology Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director - IT in Bloomington, IL
    Former Employee - Director - IT in Bloomington, IL

    I worked at State Farm full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay structure and benefits. State Farm has a large IT shop with many contracted developers to buffer against downturns in economy or IT development demands

    Cons

    Strong internal culture that is not receptive to management being hired from outside the company. Internal employees feel threatened. Sense of entitlement based on longevity with the company. Not good at budgeting and Analysis Paralysis is par for the course.

    Advice to Management

    Diversity is not just an issue of race, religion, gender, etc. Adapt your culture to be more receptive to external hires, especially at the management level. Figure out how to get a project from concept to delivery quicker to compete more effectively with other insurance companies that are implementing great ideas.

  8. Helpful (2)

    Golden Handcuffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Bloomington, IL
    Former Employee - Business Analyst in Bloomington, IL

    I worked at State Farm full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    They have great work/life balance. Flexible with working from home. Casual dress environment. Excellent health and benefits

    Cons

    Very clique oriented environment. Promotions based friendships rather than skills. Company has a long memory. They encourage personal growth but then go out of their way to limit what you can do.

    Advice to Management

    Don't alienate your people. You've lost many good people because of your treatment of people, especially those of us with disabilities. Treat people like your slogan says you do.

  9. Helpful (3)

    - Left in 2011 when saw the future state was going to continue to grow worse than it already was. I was right.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Lead, Systems Analyst, Test Lead in Bloomington, IL
    Former Employee - Data Lead, Systems Analyst, Test Lead in Bloomington, IL

    I worked at State Farm full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Great security for long term employees.
    - After 5 years your PTO is great.
    - Opportunities to make a difference because it is a sinking ship.
    - Cost of living is low in a the small town helping make the crappy pay go a lot farther, though it bites you when you want to leave.

    Cons

    - Company has been losing net customer base for years (while selling record number of new policies, losing old customer even faster). I know, I'm one of them. After being a 25 year customer I called my agent and told them I was leaving if they couldn't match Progressive (Progressive was 35% cheaper, Gieco 40% but with some bad terms).
    - Bureaucracy prevents talented employees from contributing.
    - Talented are way over worked to compensate for all the contractors filling the roles of all the departed employees.
    - Flex time is not really flex-time, it is a pre-established fixed schedule.
    - IT Managers don't know technology they manage.
    - Systems are huge, technologically obsolete, and to big and engrained to change them fast enough with quality.
    - Because I came from the Chicago Market, My managers used to secretly consult with me about how they could get out and openly acknowledged they had little or no hope senior leadership could save the company. Most of those managers (many 20+ year employees are still in contact working elsewhere).
    - Huge company in small town makes work life balance impossible as co-workers and their relatives are everywhere.
    - Nepotism is rampant.
    - Is a Class management organization and if you aren't part of management your opinion is ignored. The very reason they can't fix their problems, they don't listen to the people with their feet on the ground who can see the problems.

    Advice to Management

    - If you don't listen to your employees your IT department is going to bring down the company.
    - You may be a good neighbor but your a tyrant to work for.
    - Tap the Chicago market for technical expertise and listen to their input, it could save you.
    - Open a Chicago Technical operations center to facilitate bringing in good new talent.
    - Reward people for what they are good for and stop trying to "fix" what is wrong with employees. It is a well known fact that utilizing what people are good at has much higher returns than trying to improve what they are bad at.
    - You are doing things wrong, so listen to those who are telling you how to do it right. I was there for years continually told I didn't have the technical skills to do certain roles, yet in the Chicago market I have been working successfully in those same roles for last 5 years.
    - The mass exodus of your technical talent is going to unravel your ability to compete, fix it.
    - Force managers to know technology they manage. They can't hire the right people because they don't know who they are.
    - the only people that are looking to stay there long term and trying to make retirement. Find a way to light a fire under them or cut them lose as they are a barrier to new employees contributing.

  10. Great place to work. Laid back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Senior Database Administrator in Bloomington, IL
    Former Contractor - Senior Database Administrator in Bloomington, IL

    I worked at State Farm as a contractor (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    laid back environment.
    great work life balance.
    some very talented IT Staff

    Cons

    no discount on state farm insurance.
    salary is a bit low compared to competing companies.

    Advice to Management

    its too laid back sometimes. does not hurt to fasten the release cycles.

  11. Helpful (2)

    Pay is far below market value; recognition and leadership lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Bloomington, IL
    Former Employee - Manager in Bloomington, IL

    I worked at State Farm full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    * Co-workers are nice
    * Plenty of opportunities for professional development and insurance education
    * There is a huge appetite for quality research
    * Senior and executive-level leadership is sound
    * Job security
    * Some leaders and professionals are the best you'll ever work with

    Cons

    * 2nd and 3rd line leadership in State Farm Corporate is lacking. Quick to blame and react rather than reflect and consider. Out of touch with research and unable to trust researchers that don't have a glossy MBA façade. Deflect their lack of research knowledge by saying that the work that is produced is "too academic" or those individuals lack "business acumen".
    * Compensation is at least 25% below market value. Work/life balance used to make up for the sub-par compensation but recent changes in pace makes that trade-off less desirable.
    * State Farm Corporate has a serious retention problem - many have stayed in the organization far too long and they have a difficult time retaining hard-to-recruit professionals (statisticians, researchers, modelers).

    Advice to Management

    * Be more responsive to the job market and expectations that professionals have for a rewarding and professional work environment.
    * Improve pay competitiveness, ensure viable career paths that meet the needs of both the organization and employees.
    * Demand more planning and sound solutions from 2nd and 3rd line leaders and hold them accountable for results.
    * Place research experts as leaders of the research teams within the organization.

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