State Farm Reviews
Updated Feb 11, 2012 – Reviews are posted anonymously by employees.
|
Company Rating Based on 548 ratings Employees are "Satisfied" |
CEO Rating
Based on 361 ratings
Chairman and CEO |
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Pros
Most Amazing Job in the World...could not be happier!! my first job and will be my last ... great people and great family
Cons
can be stressful.. alot of work.. alot of rejection but it makes up for it being a great atmoshpere love it!
Pros
There is no bigger reward than protecting the freinds and family you love . I take great pleasure in my job and finally know what I want to do for the rest of my life.
Cons
Getting to know the book of business takes some time, but once they know you.... you make lasting friendships!!
Advice to Senior Management
Keep rolling out the great products and the advanced technology that helps us attain our goals.
Pros
Working for an agent is a very casual enviorment. Not to much pressure able to get work done
Cons
Hard to climb that ladder
Advice to Senior Management
n/a
Pros
Pay is not bad once you put in some years. They do have tuition reimbursement and will pay for insurance education. Coworkers are great to work with.
Cons
Loads of mandatory overtime that really should not be needed. Corporate is unloading changes that are not well thought out and seems to have no plan with implementations. Communication is really lacking and there is a lot of dishonesty with management. Performance is weighed on a numbers game and quality is completely ignored so you have to answer for other's sloppy work habits when customers call in upset. I find myself apologizing to customers a lot and it wears you down as a person over time. Getting a day off is near impossible unless you plan it out three months ahead of time.
Advice to Senior Management
Listen to your employees. They know the job well and do not have to be micromanaged.
Pros
Friendly supportive staff. Cordial work environment. Upper management followed company rules so if you read the rules you knew what was expected of you.
Cons
We had to pay for the coffee in the break room, and the policy for sick days was very, very strict. If you missed one day without a doctors note, you were docked the days salary. Seriously, who goes to the doctor for a cold or other minor illness. The result of this policy was that people came to work sick. Which got everyone else sick. Very unproductive policy.
Advice to Senior Management
A free cup of coffee goes a long way my friend when it comes to goodwill with your employees.
Pros
Hardly ever any layoffs. Little oversight from a share holder board (please check for ownership type information, you would be surprised). Company funded pension + 401k. So, there is little attrition. Good town for young families. Friendly with veterans and GEDs.
Cons
Low attrition makes nepotism very prevalent. Families work here for 2 or 3 generations. If you don't have high school friends here, you are at a disadvantage politically. Things move in glacier time. Education is seldomly critical. Ivy League types better not apply. Very risk averse. A lot of people show up for retirement rather than work. Once you come here for 2 or 3 years, you may find you become un-marketable out there. So, if you will come here, make sure you try extra hard to stay up to date about the outside market trends.
Pros
Pay, education, advancement based on who you know.
Cons
It is sad that Ed Rust is not aware of the comings and goings of his senior management and how they treat good and bad employees. How they show favortism and if you are liked you may lie, cheat, and steal from the company, but if you follow all the rules you may not keep your job. Do as they say or move on. I'm new in my role and will play the game to keep my job.
Advice to Senior Management
Ed Rust should read every complaint and investigation regading his zone executive offices and put the right people to do what management preaches because as of today they still don't practice what they preach and unless you work in the environment as I do now you wouldn't know it.
Pros
- Good training with industry professionals
- Will teach you how to sell
- You'll become confident selling to all ages and backgrounds
- Understanding of people's financial situations
- Lots of support from your agent. After all, you're making him money
Cons
- There is no promotion, nowhere to be promoted to
- It's up to the agent how they want to pay you. They could be generous with a salary, or commission based.
- TONS of down time some days and others you'll just be cold calling all day.
- Management at levels higher than agents tend to think of you as useless and don't understand why the agent couldn't do your job.
- Management higher than agent level also doesn't care a bit about the relationship or being a "good neighbor" they only want numbers to go up.
Pros
Good opportunities, good team and motivated
Cons
not enough opportunities, many dissatisifed customers
Advice to Senior Management
be more open to feedback
Pros
Good pay, flexiable, and fun.
Cons
Advancement is difficult, sometimes expect to much from their employees.
Advice to Senior Management
Be openminded



