State Farm Reviews

Updated October 21, 2014
Updated October 21, 2014
1,664 Reviews
3.5
1,664 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
945 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 98 reviews)

  • Great training program, plenty of opportunities to advance and great benefits package (in 78 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 24 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Endless oppertunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Associate -ILR
    Current Employee - Claims Associate -ILR

    I have been working at State Farm full-time (less than an year)

    Pros

    Medical, dental, life, retirement benefits and many internal oppertunities for advancement. Training and development are readily available. A lot of solid leaders with stories of starting at the bottom and now doing great things in the company.

    Cons

    Some employees with excellent attendance and performance tend to sometimes be overlooked when advancement comes around. Understaffed areas make it hard to promote out of the understaffed area.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Not bad, Not amazing, Sorta stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bodily Injury Claims Adjuster in Frederick, MD
    Current Employee - Bodily Injury Claims Adjuster in Frederick, MD

    I have been working at State Farm full-time (more than an year)

    Pros

    Job Security
    Great training + education assistance
    Job isn't too difficult

    Cons

    Can be very overwhelming with all of the task work required to complete.
    Call center - Making and receiving calls all day.
    Low salary.
    Unable to transfer experience to other industries.

    Advice to ManagementAdvice

    Management seems like they are mostly concerned in pointing out your mistakes and it is hard for them to see how well an employee is doing because they do not watch them work.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Good experience right out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Representative in Pittsburgh, PA
    Current Employee - Office Representative in Pittsburgh, PA

    I have been working at State Farm full-time (more than an year)

    Pros

    Great working environment, great co-workers, fair commissions and bonuses, and large company name recognition in a small office structure.

    Cons

    Requires state insurance licenses, need to jump through hoops to comply with the company's structure of underwriting and guidelines, and long hours of dead end meetings / dead end cold calling.

    Advice to ManagementAdvice

    Instead of spending countless hours on sales pitches to the agents, why not focus more on your sales pitch to customers. The commercials have gotten repetitive and unimpressive. Marketing department needs to find a better source of marketing than the agent’s current marketing opt-ins like online lead aggregators and mail letter systems that are ineffective and a dying form of solicitation.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Truly a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Analyst in Houston, TX
    Former Employee - Marketing Analyst in Houston, TX

    I worked at State Farm part-time (more than an year)

    Pros

    Was a great company to work for, everyone one was friendly and willing to help if you didn't understand a concept or had a question.

    Cons

    Wasn't too much room for growth.

    Advice to ManagementAdvice

    Maybe give us a little more responsibility

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Very friendly and professional environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telecommunications Manager in Austin, TX
    Former Employee - Telecommunications Manager in Austin, TX

    I worked at State Farm part-time (less than an year)

    Pros

    Being able to see your difference made in the community is well worth the hard work

    Cons

    telemarketing calls at times, not as competitive pay as other insurance jobs,

    Advice to ManagementAdvice

    Wished telecommunication position was available again, no showing favoritism as much

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    My experience at State Farm was wonderful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Representative in Malta, NY
    Former Employee - Office Representative in Malta, NY

    I worked at State Farm as an intern (less than an year)

    Pros

    The networking opportunities at State Farm are second to none. I highly recommend working here and connecting with as many of the impressive employees as possible.

    Cons

    The work-life balance can be a bit difficult at times. Due to the State Farm mission of meeting the needs of clients at all times, this can be a bit intrusive on your personal life. However, as rough as it may be at times, it is rewarding when improving the lives of the company's clientele.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    The State Farm internship program is amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Public Affairs Intern in Bloomington, IL
    Current Employee - Public Affairs Intern in Bloomington, IL

    I have been working at State Farm as an intern (less than an year)

    Pros

    Free housing, great coworkers, lots of training, compensation

    Cons

    Some days weren't very busy

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Excellent company to work for. Tons of benefits and resources for almost anything an employee could need.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Insurance Representative in Palm Harbor, FL
    Former Employee - Licensed Insurance Representative in Palm Harbor, FL

    I worked at State Farm full-time (more than 8 years)

    Pros

    Plenty of opportunity for advancement. College tuition assistance program. Upper management is very professional and quick to assist employees when needed.

    Cons

    There are these 'assessment' exams that you have to take before even being considered for an interview. The exams are absolutely ridiculous and I believe they may miss out on 'star employees' because of this silly exam.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    wonderful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Processor in Atlanta, GA
    Current Employee - Claims Processor in Atlanta, GA

    I have been working at State Farm full-time (more than an year)

    Pros

    great opportunities for advancement
    excellent benefits
    great upper management
    excellent work-life balance

    Cons

    claim handling can be stressful
    rude customers
    metric driven environment

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Wonderful Internship Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Services in Bloomington, IL
    Former Employee - Enterprise Services in Bloomington, IL

    I worked at State Farm full-time (less than an year)

    Pros

    Supportive staff, no micro-management, learning opportunities

    Cons

    minimal integration and recognition; rather dry atmosphere

    Advice to ManagementAdvice

    Keep challenging the employees and spend more time reviewing their great work - then implement it and reward them.

    Recommends
    Neutral Outlook
    Approves of CEO

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