State Farm Reviews

Updated October 21, 2014
Updated October 21, 2014
1,671 Reviews
3.5
1,671 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
949 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 100 reviews)

  • Great training program, plenty of opportunities to advance and great benefits package (in 78 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 25 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Endless oppertunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Associate -ILR
    Current Employee - Claims Associate -ILR

    I have been working at State Farm full-time (less than an year)

    Pros

    Medical, dental, life, retirement benefits and many internal oppertunities for advancement. Training and development are readily available. A lot of solid leaders with stories of starting at the bottom and now doing great things in the company.

    Cons

    Some employees with excellent attendance and performance tend to sometimes be overlooked when advancement comes around. Understaffed areas make it hard to promote out of the understaffed area.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Not bad, Not amazing, Sorta stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bodily Injury Claims Adjuster in Frederick, MD
    Current Employee - Bodily Injury Claims Adjuster in Frederick, MD

    I have been working at State Farm full-time (more than an year)

    Pros

    Job Security
    Great training + education assistance
    Job isn't too difficult

    Cons

    Can be very overwhelming with all of the task work required to complete.
    Call center - Making and receiving calls all day.
    Low salary.
    Unable to transfer experience to other industries.

    Advice to ManagementAdvice

    Management seems like they are mostly concerned in pointing out your mistakes and it is hard for them to see how well an employee is doing because they do not watch them work.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    There is room for growth learning opportunities are in abundance.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    Learning and development is a great way to boost employee moral.

    Cons

    So far there are no cons to working for State Farm.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Good experience right out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Representative in Pittsburgh, PA
    Current Employee - Office Representative in Pittsburgh, PA

    I have been working at State Farm full-time (more than an year)

    Pros

    Great working environment, great co-workers, fair commissions and bonuses, and large company name recognition in a small office structure.

    Cons

    Requires state insurance licenses, need to jump through hoops to comply with the company's structure of underwriting and guidelines, and long hours of dead end meetings / dead end cold calling.

    Advice to ManagementAdvice

    Instead of spending countless hours on sales pitches to the agents, why not focus more on your sales pitch to customers. The commercials have gotten repetitive and unimpressive. Marketing department needs to find a better source of marketing than the agent’s current marketing opt-ins like online lead aggregators and mail letter systems that are ineffective and a dying form of solicitation.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Agency

    Current Employee - Insurance Agent
    Current Employee - Insurance Agent

    I have been working at State Farm full-time (more than 5 years)

    Pros

    If you are in the right area that is a growth area, you can do well under the contract with SF.

    Cons

    If you get an agency that is in an area without growth, over time your paycheck will probably dwindle as there is a growth component to the contract and you have to meet sales goals or your pay will decline.

  7.  

    The State Farm internship program is amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Public Affairs Intern in Bloomington, IL
    Current Employee - Public Affairs Intern in Bloomington, IL

    I have been working at State Farm as an intern (less than an year)

    Pros

    Free housing, great coworkers, lots of training, compensation

    Cons

    Some days weren't very busy

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Excellent company to work for. Tons of benefits and resources for almost anything an employee could need.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Insurance Representative in Palm Harbor, FL
    Former Employee - Licensed Insurance Representative in Palm Harbor, FL

    I worked at State Farm full-time (more than 8 years)

    Pros

    Plenty of opportunity for advancement. College tuition assistance program. Upper management is very professional and quick to assist employees when needed.

    Cons

    There are these 'assessment' exams that you have to take before even being considered for an interview. The exams are absolutely ridiculous and I believe they may miss out on 'star employees' because of this silly exam.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    wonderful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Processor in Atlanta, GA
    Current Employee - Claims Processor in Atlanta, GA

    I have been working at State Farm full-time (more than an year)

    Pros

    great opportunities for advancement
    excellent benefits
    great upper management
    excellent work-life balance

    Cons

    claim handling can be stressful
    rude customers
    metric driven environment

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Wonderful Internship Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Services in Bloomington, IL
    Former Employee - Enterprise Services in Bloomington, IL

    I worked at State Farm full-time (less than an year)

    Pros

    Supportive staff, no micro-management, learning opportunities

    Cons

    minimal integration and recognition; rather dry atmosphere

    Advice to ManagementAdvice

    Keep challenging the employees and spend more time reviewing their great work - then implement it and reward them.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    SF invests in their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auto Claims Processor in Concordville, PA
    Former Employee - Auto Claims Processor in Concordville, PA

    I worked at State Farm full-time (more than an year)

    Pros

    Excellent training program and instructors. Lots of room for career advancement. Team oriented environment.The training program is about 5 months long. You are sent to corporate in Bloomington, Illinois for two weeks. All expenses are paid by State Farm. I like that you are given an extensive amount of training before you are put on the floor to take live calls. Once you get on the floor your team is always there to help and support you.

    Cons

    The hours of operations for the Auto Claims processors was changed and there was a weekend rotation requirement. There was also some pressure to maintain a high productivity in the claims you handled. Some people took longer because they were very detailed but got in trouble because they weren't producing as much as others.

    Advice to ManagementAdvice

    Consider addressing work-life balance issues.

    Recommends
    Positive Outlook

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