State Farm Reviews

Updated September 2, 2015
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3.4
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Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
1,294 Ratings

Pros
  • Great time off & work-life balance options (in 106 reviews)

  • Great benefits package; Decent starting salary; Opportunities to build new skills (in 82 reviews)

Cons
  • As a side note - I had significant work / life balance issues as an agent (in 28 reviews)

  • no benefits unless agent pays for them (in 41 reviews)

More Pros and Cons

2,568 Employee Reviews

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  1. Featured Review

    Helpful (4)

    I Love State Farm!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Richardson, TX
    Current Employee - Customer Service Representative in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at State Farm full-time (More than a year)

    Pros

    Great benefits, friendly and helpful coworkers, great opportunities to move up, great location, beautiful area, we are shown appreciation.

    Cons

    Starting pay isn't the greatest, but raises and bonuses are given....amongst other cash awards.

    Advice to Management

    Keep up the Great work!! You guys define Remarkable!!! Vinita, Marla, Greg, Aaron, Rob, Lesa, Brie, Angela, Kim, Jennifer, Jack, Darryl....just to name a few!!! I Love how you All actually appreciate us. Thank You!!


  2. Good company with great benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Claim Representative in Biloxi, MS
    Former Employee - Auto Claim Representative in Biloxi, MS
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at State Farm (More than 3 years)

    Pros

    I like the flexible working schedule, good working environment, knowledgeable coworkers; good support from upper management; company offers excellent benefits package

    Cons

    I don't like dealing with rude, unhappy customers; all day long; customers want more money unhappy if you denied their claims

    Advice to Management

    None


  3. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    -Treats agents very well -Mutual respect among agents (no fighting over territory) -Great security -Reputable product -Well established company

    Cons

    -Tedious processes from Regional Office -Long wait times for internal calls


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Relaxed work environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time

    Pros

    Easy job because insurance sells itself. Great coworkers, flexible hours, decent pay, help people choose what they want.

    Cons

    Desk job, sitting all day, rude customers occasionally, work is repetitive and unchallenging. Takes a long time to get licensed


  6. na

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agency Field Specialist in Orlando, FL
    Current Employee - Agency Field Specialist in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at State Farm (More than a year)

    Pros

    Wonderful company and culture. Great people.

    Cons

    Are forced to wait for advancement.


  7. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Manager in Vinings, GA
    Current Employee - Research Manager in Vinings, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at State Farm (More than 5 years)

    Pros

    work/life balance, stability, responsibility, great people

    Cons

    slow to change, politics, conservative


  8. Ok for entry level

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Complex Casualty Claim Representative in Oxford, PA
    Current Employee - Complex Casualty Claim Representative in Oxford, PA
    Recommends
    Negative Outlook

    I have been working at State Farm full-time (More than 5 years)

    Pros

    Good Salary, opportunity for lateral movement

    Cons

    Hours are not flexible, no advancement opportunity


  9. Helpful (1)

    Licensed Agent and Customer Relations Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Agent & Customer Relations Representative in Falls Church, VA
    Former Employee - Licensed Agent & Customer Relations Representative in Falls Church, VA

    I worked at State Farm (Less than a year)

    Pros

    Decent pay, decent work hours, weekends off.

    Cons

    Bad agent, rude agent, no organization throughout office and HR. Abusive agent, verbally and physically.

    Advice to Management

    Get some anger management classes and learn that the world does not revolve around you.


  10. Helpful (1)

    Great Company and Products, Poor Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Producer in Frederick, MD
    Former Employee - Insurance Producer in Frederick, MD
    Recommends
    Positive Outlook

    I worked at State Farm (Less than a year)

    Pros

    Great Customers and co-workers. Good working environment. Solid Insurance products sold.

    Cons

    Agents should not be managers. with few exceptions an agent can sell but can not lead.

    Advice to Management

    Hire someone to oversee the team and operations and do what you do well, sell and market.


  11. Good work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    The environment is busy but fairly laid back. The company shows interest in helping you advance within your career.

    Cons

    It is up and down as far as pace. Sometimes it is a bit hectic. You need to be able to learn as you go.



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