State Farm Reviews

Updated September 20, 2014
Updated September 20, 2014
1,600 Reviews
3.5
1,600 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
912 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 88 reviews)

  • The company has a good work environment and works to help employees meet their needs (in 68 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 19 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 34 reviews)

More Highlights

Employee Reviews

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  1.  

    Good Ole Boy Network

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm

    Pros

    Decent pay, easy to make a living

    Cons

    PHONEY management. To get ahead you're expected to suck up, become a managers favorite, engage in useless conversation that has nothing to do with work, gossip, and act like someone you're not. It's like high school and utterly ridiculous. Stress isn't worth the money.

    Advice to ManagementAdvice

    Appreciate others for who they are and the great job they do, not for how much they stroke your sad egos.

  2.  

    Unorganized

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm

    Pros

    Good experience in office setting

    Cons

    Unorganized (it was a new start up)

  3.  

    College degree required for $12.50 an hour, WTF!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mutual Funds Customer Care  in  Richardson, TX
    Current Employee - Mutual Funds Customer Care in Richardson, TX

    I have been working at State Farm as a contractor for less than a year

    Pros

    Great people to work with, and great company culture.

    Cons

    The pay is a joke, and don't expect to go in wanting to climb any type of latter to success.

    Advice to ManagementAdvice

    You'll never attain top talent until you're willing to pay for top talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    I'm still in complete shock at the way they run their business

    Former Employee - Anonymous Employee  in  Bakersfield, CA
    Former Employee - Anonymous Employee in Bakersfield, CA

    I worked at State Farm as a contractor for less than a year

    Pros

    there are no Pro's to this job~ I met a couple of nice people but everyone is under a ton of stress

    Cons

    I was sent there as a temp and let go after 2 days, hadn't even started training yet, another girl they let go after 3 hours ! so far to date I think over 30 temps have been sent there and let go ~ complete ridiculousness

    Advice to ManagementAdvice

    really ? Since when do you fire people who haven't even been trained, none of your employees could even take the time to help or train anyone~ and this isn't just from me but for alot of others that have been sent to your company. Does anyone know who is running this company ? Cause they are going to run you into bankruptcy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Terrible Auto Claims Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Claim Representative  in  Dallas, TX
    Current Employee - Auto Claim Representative in Dallas, TX

    I have been working at State Farm full-time for more than a year

    Pros

    Experienced in non-call center environment.

    Cons

    Lack of experience in call center environment.

    Advice to ManagementAdvice

    Get rid of the "old guard" and bring in management that know what they are actually doing.

    Disapproves of CEO
  7.  

    The only people who stay with the organization are close to retirement!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Complex Claims Representative  in  Concordville, PA
    Former Employee - Complex Claims Representative in Concordville, PA

    I worked at State Farm full-time for more than a year

    Pros

    Good health benefits and a good 401K, you can also save up a lot of vacation time/personal time.

    Cons

    Negative and a VERY high stress working atmosphere in Complex Claims at the State Farm Concordville Operations Center. I worked there for 2 years and was a licensed claim representative in more than a few states, and had started their "insurance higher education" program. I was hardworking, on-time, and involved in my job. I found that the compensation was much too low for the workload, stress and the shifting work schedules.

    What makes this job completely unbearable is the monitoring software State Farm uses to monitor every thing an employee does. With it, this company has turned itself into an organized and hardworking person's worst micromanaging nightmare.

    State Farm Concordville's people are overworked, underpaid, and stressed to the max.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Annoying, bored, and very low pay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Oklahoma City, OK
    Former Employee - Customer Service Representative in Oklahoma City, OK

    I worked at State Farm part-time for less than a year

    Pros

    I guess the only pro about working at State Farm is the fact that you get some experience from this. You learn to talk to people and not be afraid of answering the phone and making phone calls. Good job for high schoolers.

    Cons

    What was the worst thing about working at State Farm was the incredibly low pay! They paid me $7.00 an hour and wouldn't give me loads of hours to work either. I'm a college student and getting paid that low was almost insulting. I mean who pays someone $7 an hour?! The customers can be so rude as well.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Ripoff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm full-time

    Pros

    Great Peers. I enjoyed my job, but don't miss my boss.

    Cons

    Management in Finance is filled with lackeys. They don't support people doing a great job. In addition, they don't have your back. They like to remove older employees to fill their spots with people making half the money. That isn't EOM, the last time I checked.

    Advice to ManagementAdvice

    Remove a lot of the Managers that try to get rid of individuals doing a great job.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Office Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Representative
    Current Employee - Office Representative

    I have been working at State Farm full-time for more than 3 years

    Pros

    In most offices you can dress down on Friday's, that's it.

    Cons

    The agents make a lot of money and they should because they don't pay the people in their office busting their behinds to keep money in their accounts. They only care about customers that have lots of policies and houses that are 200k and up, they do all they can to flush the "little" people out. They don't offer benefits and look at it like you are an employee of the agent not them but they profit from everything the contracted employees do so I think they should force the Statefarm Agents to take better care of their staff. This is a selfish company and they've trained their agents well in how to be selfish too.

    Advice to ManagementAdvice

    Force your agents to take better care of their staff, if you force someone to only work for your company by making them captive you should have to pay them a fair wage and give them benefits.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    i worked for a cheap employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Sales Representative  in  Jacksonville, FL
    Former Employee - Insurance Sales Representative in Jacksonville, FL

    I worked at State Farm full-time for less than a year

    Pros

    none that i can think of

    Cons

    to many to list here

    Advice to ManagementAdvice

    take better care of your employera

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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