State Farm

  www.statefarm.com
  www.statefarm.com

State Farm Reviews

Updated December 19, 2014
Updated December 19, 2014
1,808 Reviews
3.5
1,808 Reviews
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State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
1,000 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 106 reviews)

  • Great training program, plenty of opportunities to advance and great benefits package (in 82 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 28 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    NOTHING HAS CHANGED

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent
    Former Employee - Insurance Agent

    I worked at State Farm

    Pros

    As an agent if you were under the old contract you were fine

    Cons

    Management was made up of funky agents.
    Outdated computer systems
    As long as you were a big life producer you could break state laws and the company would look the other way.

    Advice to ManagementAdvice

    Actually learn and understand insurance before you lead others.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Micro Management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm

    Pros

    Can't think of one nothing special or spectacular that any other company would not offer

    Cons

    Slavery working in a prison..the managers are a joke team leads know more then management and that is not saying much

    Advice to ManagementAdvice

    Stop back stabbing your co-workers a lot of black management that are prejudice of other than African American very obvious

  3.  

    All about the owner....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Sales Agent in Hampton, GA
    Former Employee - Insurance Sales Agent in Hampton, GA

    I worked at State Farm

    Pros

    Steady work...maybe???

    It was 8-5 at least (most of the time) with a lunch break (sometimes).

    Cons

    The success of the job depends largely on the owner of the agency. Get a good owner and you will have room for growth. Get a bad owner like me and you are flat out in for a world of bad. I worked for a guy who had 18+ employee turnover in under a year and half and blamed the employees (this was a 2-4 agent office so it was small). He would find every way to con you out of bonuses (b/c it was a salary plus commission that was based on goals). His rules and policies changed on a whim.

    The pay was all over the place depending on employees. The boss was always NEVER there and would make promises he couldn't keep to customers then blame employees and throw us under the bus. We actually had one customer curse our owner when he tried to throw one employee under the bus b/c the customer had been there when the employee helped them as best they could and knew the owner was lying to them.

    Our owner gave ZERO growth potential. He would do everything in his power to put off placing us in any kind of management programs. It was always "you're not ready yet". Fired people for person reasons instead of performance. Horrible boss.

    So it's 95% about the owner, 5% about you.

    Advice to ManagementAdvice

    Make a STANDARD set of practices that are ENFORCED by all agents. Standardize the pay scale. Keep a tight leash on the owners. Make them actually come to work instead of taking 4.5 out of 5 days a week off while the office staff works themselves to the bone.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    horrible place to work, company has no care for their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Word Processing in Dallas, TX
    Current Employee - Word Processing in Dallas, TX

    I have been working at State Farm full-time (more than 3 years)

    Pros

    none, everything about this company is ridiculous

    Cons

    all, not one benefit whatsoever

    Advice to ManagementAdvice

    get better at management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Not a great place! High turnovers and low pay!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    It was a job that's it!

    Cons

    Lack of follow through with training! High turnover and low pay! There really is no interaction in her office and shes a bully!

    Advice to ManagementAdvice

    Respect your employees and up your pay scale after being an employee I understand why there's such a high turnover! And follow through on training!

  7. 1 person found this helpful  

    ok company for a while, avoid bad managers when you get promoted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Associate in Irving, TX
    Current Employee - Claim Associate in Irving, TX

    I have been working at State Farm full-time (more than an year)

    Pros

    great people on the front lines. good pay steady work. get a good manager!! first year was good.

    Cons

    training not useful; threw you in pool after training. first year good manager, second year horrible manager unfocused new unit.

    Advice to ManagementAdvice

    retool training get relevant; get managers who are not mean

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Account Representative in Wilmington, NC
    Former Employee - Insurance Account Representative in Wilmington, NC

    I worked at State Farm full-time (less than an year)

    Pros

    Team oriented environment, company values

    Cons

    leadership, compensation, training was terrible

    Doesn't Recommend
  9.  

    Do NOT work here. You have been warned.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Estero, FL
    Former Employee - Customer Service Representative in Estero, FL

    I worked at State Farm full-time (less than an year)

    Pros

    $250 untaxed each month for benefits of your choice. Hours (40/week).

    Cons

    Low paying job. Poor office morale. High turnover. Poor business practices and sales ethics. Terrible interview process, they barely asked me any questions, only listed the job description. Very unprofessional atmosphere. You will have to pay for all licenses required for the job which is over $600 out of your pocket and you are reimbursed only after everything is completed. Little to no training and the people who run the office are incompetent. Rich Mathews does not care or respect his employees and sees everyone as replaceable. This poor review in no way reflects my opinion on State Farm as an insurance company, only this office and individual agent.

    Advice to ManagementAdvice

    Act like a human being. Show compassion and empathy towards employees and implement a stable and proven training program. Turnover and lack of enjoyment for the job will continue until something changes.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Client Service Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Sales in Little Falls, MN
    Former Employee - Customer Service Representative/Sales in Little Falls, MN

    I worked at State Farm part-time (less than an year)

    Pros

    Nice coworkers. Good location. Company reps were very nice.

    Cons

    Bad Management. Inflexible. Schedule. Commute

    Advice to ManagementAdvice

    Work with your employees to create a good working relationship.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    good benefits, awful managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Richardson, TX
    Former Employee - Customer Service Representative in Richardson, TX

    I worked at State Farm full-time (less than an year)

    Pros

    paid holidays
    lots of perks and discounts within the company and elsewhere because you are an employee of statefarm.
    pay raises at the end of the year whether you really deserved it or not.
    good bonuses throughout the company each year.

    Cons

    ran like a nazi camp
    they tell you when and how long to take breaks and lunches.
    everyone gets written up for little things, like coming back 1 minute late from lunch.
    mangement does not care about their employees.
    I asked my supervisor to leave because my grandmother was being rushed into surgery, after I got her approval, I left, only to come back the next day with a write up for leaving and was considered AWOL for the time I was gone.
    once youve been written up, there is no chance of moving up in the company.
    its like the management writes you up for their own enjoyment.

    Advice to ManagementAdvice

    learn to have compassion for your employees.
    a happy worker is a remarkable worker.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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